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Issue Details (XML | Word | Printable)

Key: VWR-9147
Type: Bug Bug
Status: Resolved Resolved
Resolution: Duplicate
Priority: Normal Normal
Assignee: Unassigned
Reporter: Zoe Demar
Votes: 12
Watchers: 6
Operations

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1. Second Life Viewer - VWR

White image repeats in pattern over screen when taking high res snapshots - typically around glowing prims

Created: 12/Sep/08 06:13 AM   Updated: 24/Nov/08 12:14 PM
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Component/s: Graphics
Affects Version/s: 1.21 Release Candidate
Fix Version/s: None

File Attachments: None
Image Attachments:

1. Am-I-the-only-one.jpg
(46 kB)
2. High-res image of ring.jpg
(87 kB)
3. Low-res image of ring.jpg
(70 kB)

4. screenshot-1.jpg
(15 kB)
Environment:
Second Life 1.21.2 (96080) Sep 9 2008 09:42:01 (Second Life Release Candidate)
Release Notes

You are at 201799.3, 231497.0, 24.3 in Mun Saari located at sim3511.agni.lindenlab.com (216.82.21.246:13002)
Second Life Server 1.24.5.96115
Release Notes

CPU: AMD (Unknown model) (2009 MHz)
Memory: 1023 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7800 GT/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18038 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 145/633225 (0.0%)
Issue Links:
Duplicate
 
Relates


 Description  « Hide
Hello,

When taking a high-res screenshot a grid of images appears in a pattern over the screen. I first had the problem occur when taking a picture of a ring that has glow (see images of high-res ring image vs. low-res ring image). I experienced the issue again today when taking a screenshot of myself on a pose-stand at my studio. There are objects that have glow at this location. It reminds me of a similar issue that has occurred when taking high-res screenshots of water.

Thank You.

 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
[ Permlink | « Hide ]
Sila Slade added a comment - 12/Sep/08 11:26 AM
It looks like even more glow on the sun in the sky settings produces the effect when taking a high res image.

[ Permlink | « Hide ]
Bridie Linden added a comment - 12/Sep/08 02:02 PM
Zoe, are you using the latest drivers for your video card? Can you try updating from the manufacturer's web site and report back? Thanks.

Bridie Linden made changes - 12/Sep/08 02:02 PM
Field Original Value New Value
Resolution Needs More Info [ 4 ]
Status Open [ 1 ] Resolved [ 5 ]
[ Permlink | « Hide ]
Kim Food added a comment - 18/Sep/08 05:53 PM
I have the exact same Issue. Glow is offset in repeat all over the Screenshot when taking High Resolutions Screenshots (1600*1200 usually)

I changed my Drivers from 169.21 to the freshly downloaded 175.19 and I still have the same problem...

Second Life 1.21.2 (96080) Sep 9 2008 09:42:01 (Second Life Release Candidate)
Release Notes

You are at 207121.2, 309493.5, 351.3 in Boudoir Isle located at sim5565.agni.lindenlab.com (8.2.34.121:13002)
Second Life Server 1.24.5.96115
Release Notes

CPU: Intel Pentium 4 Northwood (2811 MHz)
Memory: 1280 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7600 GT/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18194 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 1/11529 (0.0%)


Kim Food made changes - 18/Sep/08 05:53 PM
Status Resolved [ 5 ] Reopened [ 4 ]
Resolution Needs More Info [ 4 ]
Kim Food made changes - 18/Sep/08 05:53 PM
Comment [ I have the exact same Issue. Glow is offset in repeat all over the Screenshot when taking High Resolutions Screenshots (1600*1200 usually)

I changed my Drivers from 169.21 to the freshly downloaded 175.19 and I still have the same problem...

Second Life 1.21.2 (96080) Sep 9 2008 09:42:01 (Second Life Release Candidate)
Release Notes

You are at 207121.2, 309493.5, 351.3 in Boudoir Isle located at sim5565.agni.lindenlab.com (8.2.34.121:13002)
Second Life Server 1.24.5.96115
Release Notes

CPU: Intel Pentium 4 Northwood (2811 MHz)
Memory: 1280 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7600 GT/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18194 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 1/11529 (0.0%) ]
[ Permlink | « Hide ]
Zoe Demar added a comment - 19/Sep/08 03:07 AM
Hi Bridie Linden - I updated my video driver this morning as suggested - restarted my computer - logged into SL and took a high-res picture based on my screen (5440x2848) and am still getting the same result. Please notify me if you require more information.

Thank you, Zoe


[ Permlink | « Hide ]
Zoe Demar added a comment - 19/Sep/08 03:14 AM
High-res image (scaled down in photoshop) taken around 3am SLT post video driver update.

Second Life 1.21.2 (96080) Sep 9 2008 09:42:01 (Second Life Release Candidate)
Release Notes

You are at 201799.6, 231497.1, 24.8 in Mun Saari located at sim3797.agni.lindenlab.com (216.82.23.24:13000)
Second Life Server 1.24.5.96115
Release Notes

CPU: AMD (Unknown model) (2009 MHz)
Memory: 1023 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7800 GT/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18204 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 166/204148 (0.1%)


Zoe Demar made changes - 19/Sep/08 03:14 AM
Attachment screenshot-1.jpg [ 18899 ]
Ellla McMahon made changes - 19/Sep/08 07:25 AM
Link This issue is related to by VWR-9249 [ VWR-9249 ]
Bridie Linden made changes - 19/Sep/08 09:31 AM
Link This issue Relates to VWR-8033 [ VWR-8033 ]
Ellla McMahon made changes - 19/Sep/08 09:38 AM
Link This issue Relates to VWR-7709 [ VWR-7709 ]
Bridie Linden made changes - 23/Sep/08 11:29 AM
Link This issue is related to by VWR-9297 [ VWR-9297 ]
[ Permlink | « Hide ]
Faubio Alter added a comment - 31/Oct/08 08:32 AM
Having the same problem just started today (Oct 31,2008) after months of working properly,

Item I've been attempting to photograph has glow enabled (level 10).
Items without glow photographing well.
Using high resolution setting for camera from advanced settings tab. I disabled it but it still did not respond.
Nvidia Driver up dated 9/17/2008.
Sometimes the camera receives, black, "SL not responding" screen but not always. PC not running the best today or SIM server.
Problem occurring on multiple SIMS.
Down loaded images show ghosting, uploaded photos to SL show ghosting, not always showing ghosts in the camera HUD.
Attempted a " work around" but nothing improved the problem. Tried all available settings. No improvement.

Will re-install program (Second Life 1.21.6 (99587) Oct 14 2008 17:42:25 (Second Life Release)) to attempt to solve problem
Will roll back driver for graphics card.

Is there a debugger for this?

..................................................................................................................................................................................................................................
Configuration information

Second Life 1.21.6 (99587) Oct 14 2008 17:42:25 (Second Life Release)
Release Notes

You are at 202357.8, 244939.9, 21.7 in ElvenMyst located at sim3220.agni.lindenlab.com (216.82.20.209:12035)
Second Life Server 1.24.9.98659
Release Notes

CPU: Intel Pentium 4 (Unknown model) (2799 MHz) <<<<<<<<<<<<<<This is incorrect Pentium D 820
Memory: 2047 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001) <<<<<<<<<<<<incorrect, Vista Business SP1
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GS/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.19217 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 2288/229192 (1.0%)


Sue Linden made changes - 13/Nov/08 11:10 AM
Workflow jira-2007-12-22a [ 59094 ] jira-2008-11-14 [ 65143 ]
Sue Linden made changes - 13/Nov/08 11:33 AM
Workflow jira-2007-12-22a [ 65143 ] jira-2008-11-14 [ 73565 ]
Sue Linden made changes - 13/Nov/08 05:05 PM
Workflow jira-2008-11-14 [ 73565 ] jira-2008-11-14a [ 99031 ]
Sue Linden made changes - 13/Nov/08 05:21 PM
Workflow jira-2008-11-14 [ 99031 ] jira-2008-11-14a [ 104836 ]
Sue Linden made changes - 13/Nov/08 05:30 PM
Workflow jira-2008-11-14 [ 104836 ] jira-2008-11-14a [ 108694 ]
Sue Linden made changes - 13/Nov/08 05:48 PM
Workflow jira-2008-11-14 [ 108694 ] jira-2008-11-14a [ 114422 ]
Sue Linden made changes - 13/Nov/08 06:19 PM
Workflow jira-2008-11-14 [ 114422 ] jira-2008-11-14a [ 125912 ]
Sue Linden made changes - 13/Nov/08 06:46 PM
Workflow jira-2008-11-14 [ 125912 ] jira-2008-11-14a [ 136292 ]
Sue Linden made changes - 13/Nov/08 07:04 PM
Workflow jira-2008-11-14 [ 136292 ] jira-2008-11-14a [ 143577 ]
[ Permlink | « Hide ]
Genna Gray added a comment - 22/Nov/08 12:24 AM
Nope, not the only one, I've had this for a few months now.

[ Permlink | « Hide ]
Alexa Linden added a comment - 24/Nov/08 12:13 PM
Duoplicate of VWR-9297 Which has been imported

Alexa Linden made changes - 24/Nov/08 12:13 PM
Resolution Duplicate [ 3 ]
Status Reopened [ 4 ] Resolved [ 5 ]
Alexa Linden made changes - 24/Nov/08 12:14 PM
Link This issue duplicates VWR-9297 [ VWR-9297 ]

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