[#VWR-9143] Clothes are not refreshed on other clients

1. Second Life Viewer - VWR

Clothes are not refreshed on other clients

Created: 11/Sep/08 10:30 PM Updated: 19/Oct/08 09:56 AM

Component/s:

Avatar/Character

Affects Version/s:

1.21 Release Candidate

Fix Version/s:

None

Time Tracking:

Not Specified

Environment:

Mac OS X 10.5.4 MacBook Pro 2.5GHz Core 2 Duo 4GB RAM NViisia 8600M

Issue Links:

Relates

This issue Relates to:

~~VWR-7508~~ non-prim clothing not appearing while worn.

~~VWR-9115~~ loosing obects (like pants, eyes) from avetar after editing appearance

VWR-1978 Meta-issue: 2007 MacBook Pro (nVidia 8600M GT) issues

Description

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When changing clothes in SL, the clothing change appears on your viewer, but others do not see the change of clothes, even after 30-45 minutes. Since clothing changes appear correct locally, you have no way of knowing how other people are seeing your AV.

General comment: SL has been incapable of handling this simple client/server transaction with any reliability for over 18 months, and thru dozens of client releases. As has been said time and time again, PLEASE FIX THESE BASIC BUGS before stuffing yet another feature down the throats of your increasingly frustrated users.

There appears to be an "moderate effort" philosophy behind the client/server design of SL. Apparently if an attempt to perform an action fails the system simply gives up and doesnt care. Well, guess what? Users care. Users who pay a lot of money into the SL economy and are getting annoyed that SL is more or less permanently crippleware because of pathetic basic issues like these never getting fixed.

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Shibari Twine added a comment - 11/Sep/08 11:30 PM

~~VWR-7508~~ lists a similar problem, this may even be a duplicate of it, but it doesn't mention that the clothing is visible to the wearer.

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Shibari Twine added a comment - 11/Sep/08 11:35 PM

My understanding of the process is that when you wear clothing it is applied to your avatar as layers, your computer then bakes your skin and the clothes together and stores this in temporary space inside the region you wear the clothes on. A command is then sent to all avatars in view to update their copies of your appearance.

A few questions:

First can you please paste your complete system specifications (from the top 1/2 of Help > About Secondlife) when this problem has happened. Seeing the number of lost packets when you can cause this will help.

Then when it has happened can you advise if you had teleported or if this was the same region you wore the clothes in.

Does it happen regularly with a certain outfit or is it random and you can't make it happen on purpose.

Which clothing layers are affected?

For now I am marking this "needs more info" please feel free to reopen so it can be looked at more.

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Carl Wilder added a comment - 13/Sep/08 02:46 AM

You cannot resolve an issue just because you don't have enough information!!! That's absurd.

The lack of coherence between the appearance of an AV in the person's client and how everyone else see's them has been a PERMANENT problem for over 18 months. If it had not been observed by SL then that absurd.

As I file this bug .. i am standing in a sim with pants and shirt on that NO ONE ELSE can see. And I changed my clothes 15 minutes ago.

Yes, I will file additional information to help you resolve the issue, but marking a bug as resolved because you don't have enough information is just sweeping problems under the rug.

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Harleen Gretzky added a comment - 13/Sep/08 08:48 AM

Resolving an issue in the context of the JIRA is sending it back to the reporter for their review, it is not meant to say that it is fixed and being "swept under the rug".

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Ellla McMahon added a comment - 19/Oct/08 09:55 AM

Carl, please could try the latest Viewer 1.21 which can be downloaded from here http://secondlife.com/support/downloads.php and update to the latest Mac OS

If this is still an issue, please could you add the information requested.

Thank you : )

Resolving re JIRA guidelines http://wiki.secondlife.com/wiki/Issue_tracker
Please reopen [left sidebar] with the further information if you still have this issue.
For account-specific help please post a Ticket with Support http://secondlife.com/support