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Issue Details (XML | Word | Printable)

Key: VWR-8962
Type: Bug Bug
Status: Resolved Resolved
Resolution: Duplicate
Priority: Major Major
Assignee: Unassigned
Reporter: Rebel Hope
Votes: 4
Watchers: 2
Operations

If you were logged in you would be able to see more operations.
1. Second Life Viewer - VWR

Clothing, Skin and textures not being viewed properly

Created: 01/Sep/08 01:06 PM   Updated: 12/Nov/08 08:31 PM
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Component/s: Graphics
Affects Version/s: 1.20
Fix Version/s: None

File Attachments: None
Image Attachments:

1. viwer issues rebel hope_001.jpg
(157 kB)

2. viwer issues rebel hope_002.jpg
(54 kB)

3. viwer issues rebel hope_003.jpg
(48 kB)
Environment: current and RC viewers
Issue Links:
Duplicate
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 Description  « Hide
Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)

You are at 247935.4, 256151.0, 41.4 in Silent Redemption located at sim5385.agni.lindenlab.com (8.2.33.132:13001)
Second Life Server 1.24.3.95195

CPU: Intel Core 2 Series Processor (2666 MHz)
Memory: 2814 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 260/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17781 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 18/19599 (0.1%)

*****
When I logged in for the first time on the new computer it says that my video card is not support by Second Life.

I'm seeing Pants on areas that should not be there as pants, such as I wear a creators shoe base and I get black pants. Certain skins the top part of the avatar is a solid color skin and on some shoe bases i'm seeing full pants.

Odd thing is that other people see me this way too. I didn't think that my video card set up would allow others to see the problems but we've tested it and it does.

My computer is an Alienware Area-51
Processor: Intel® Core™ 2 Quad Q6700 2.66GHz 8MB Cache 1066MHz FSB
Alienware P2 Chassis: Alienware® P2 Chassis with AlienIce™ 3.0 Video Cooling - Space Black
System Lighting: Alienware® Standard System Lighting - Astral Blue
System Cooling: Alienware® Standard System Cooling
Power Supply: Alienware® 1000 Watt Multi-GPU Approved Power Supply
Graphics Processor: Single 896MB NVIDIA® GeForce® GTX 260
Memory: 4GB† Patriot EP+ Low Latency Dual Channel DDR2 SDRAM at 800MHz - 4 x 1024MB
Motherboard: Alienware® Approved NVIDIA® nForce 680i SLI Motherboard
Operating System (Office software not included): Windows Vista® Home Premium with Service Pack 1 - DirectX 10 Ready!
Desktop Tuners and Remotes: Without Media Center Remote Control
System Drive: Single Drive Configuration - 750GB SATA 3Gb/s 7,200RPM 16MB Cache
Optical Drives : Dual Drive Configuration - Drive 1: 20X Dual Layer Burner (DVD±RW)
Drive 2: 20X Dual Layer Burner (DVD±RW) w/ LightScribe
Enthusiast Essentials: Dual High Performance Gigabit Ethernet Ports
Sound Card: High-Definition 7.1 Performance Audio
Keyboard: Standard Keyboard - Standard Keyboard
Mouse: Standard Mouse - Standard Optical 3-Button Mouse with Scroll Wheel
Warranty: 3-Year AlienCare Toll-Free 24/7 Phone Support w/ Onsite Service
Alienware Extras: Internal Wire Management
Avatar: Alien Cyborg
Window Style: Graphite Window Style
Mouse Pointers: Standard Mouse Pointers
Wallpaper: Alienhead 3D
Wallpaper: Alien Cyborg
Power Plan: Standard Power Plan
Automatic Updates: Automatic Updates On



 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Sean Pirandello added a comment - 01/Sep/08 03:21 PM
I am having the same issue.

Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)

You are at 186461.0, 242253.7, 24.8 in FP Enigma located at sim5280.agni.lindenlab.com (8.2.33.27:13000)
Second Life Server 1.24.3.95195

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2833 MHz)
Memory: 2815 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 260/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17784 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 3/10501 (0.0%)


Shibari Twine added a comment - 01/Sep/08 09:42 PM
According to a Linden I talked to when I was having similar KDU issues this is what happens:

1. The textures for your skin and clothes are sent to your viewer
2. Your Video Card renders them on your screen and then sends the baked (combined skin and clothes) to everyone that can see you
3. When you rebake (Ctrl-Alt-R) these 2 steps are done again.

If you see a corrupted torso (as the photos suggest) then your video card is having problems creating the baked texture to send to everyone else.

You say: "When I logged in for the first time on the new computer it says that my video card is not support by Second Life." – This may be why it's not supported.


MIssSara Beck added a comment - 04/Sep/08 04:46 AM
Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)

You are at 230734.3, 242721.5, 66.2 in Remembrance located at sim4352.agni.lindenlab.com (63.210.158.2:13001)
Second Life Server 1.24.4.95600

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (3495 MHz)
Memory: 2046 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 280/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17845 (Mozilla GRE version 1.8.1.13_0000000000)

Same issue with GTX 280


RedDawn Bade added a comment - 06/Sep/08 09:22 PM - edited
See jira issue VWR-7957

http://jira.secondlife.com/browse/VWR-7957

This issue occurs on any nvidia card running nvidia 177.xx drivers, which unfortunately are the only drivers for the GTX280 / GTX260.

All clothing that has portions of the texture falling inside the standard UV map and not covered by transparency will render the texture regardless of any slider setting or stated specific clothing map (e.g. lower portion of jacket layer should not render portion of texture on lower legs / feet, shoe base should not render all the way to the torso). This is especially bad with clothing from content creators who use background textures in their clothing, expecting the viewer to ignore / cull portions of the texture by use of slider settings or the defined areas of the UV maps (e.g. jackets, socks, gloves, shoe base).

Rebake does not have any effect...even cards 'supported' by LL using the 177.xx drivers will experience this issue. The card is not having problems rendering or uploading baked textures. Instead the viewer / driver / and graphics card are rendering textures incorrectly and creating 'bad' baked textures to share this issue with other viewers as well.


lauras boucher added a comment - 11/Sep/08 03:54 PM
Same issue with 9800GX2

Clearly it affect EVERY version of 177 drivers.
I've tried ever sl viewer version since 1.19.1 (4) to the latest one.
Hearing other users experiences around it seem that the problem affect almost any geforce since 7 series to the latest 200 series.
Honestly the lack of feedback from lindens is starting to scare me,

Second Life 1.19.1 (4) Apr 2 2008 11:59:37 (Second Life Release)

You are at 231141.6, 242716.8, 44.4 in Reliance located at sim5928.agni.lindenlab.com (8.2.35.230:12035)
Second Life Server 1.24.4.95600

CPU: Intel Core 2 Series Processor (2663 MHz)
Memory: 4094 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GX2/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18024 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 8/56971 (0.0%)
Viewer Digest: bb2966f6-cf81-a0de-1e21-dcd21f05428a


Rebel Hope added a comment - 11/Sep/08 06:46 PM
Yeah I have to agree Lauras, it's still unassigned. This must be the least of the worries atm. It makes it hard for a designer to work when there is issues like this. I have probably 20 skins I can't wear because of it.

We wont' even talk about the clothing that's been affected.

I agree on the 177.xx drivers.

crossing fingers they get to this soon.


Chalice Yao added a comment - 19/Sep/08 03:01 AM
A temporary fix is to enable the advanced menu with ctrl+alt+shift+d

In the advanced menu, disable:

advanced -> rendering -> features -> palletized textures

This is only a temporary fix, as it reverts on each login.


Phli Foxchase added a comment - 24/Sep/08 03:38 AM
Same bug as VWR-7957.
Please vote for it.
Thank's.

Gellan Glenelg added a comment - 07/Oct/08 12:10 PM
This issue should not have been resolved as "Fixed".

It looks likely that you have an NVIDIA graphics card with version 177 or 178 drivers.

There are known avatar rendering issues for these driver versions:

  • VWR-7957 (Clothing skinning error on nVidia)
  • VWR-9358 (Texture rendering problem Nvidia 178.13 release drivers)
  • VWR-8261 (With some clothes, viewer renders buttocks and legs totally white)

The following workaround has been reported:

  • Enable the Advanced Menu (Ctrl-Alt-D)
  • Disable rendering of Palletized Textures (Ctrl-Alt-F7)
  • Rebake (Ctrl-Alt-R)

I'm marking this issue as a duplicate.

Please look at VWR-7957, VWR-9358 and VWR-8261 and add your comments/vote to whichever you feel most closely matches your issue.
If, you feel this is NOT the same as either of these issues, please re-open it using the link on the left, and add a comment explaining why.