[#VWR-8841] Memory usage goes to 2 gig, graphics frame rate tanks, crash dump taken, viewer not responding

1. Second Life Viewer - VWR

Memory usage goes to 2 gig, graphics frame rate tanks, crash dump taken, viewer not responding

Created: 29/Aug/08 12:38 PM Updated: 25/Oct/09 12:36 PM

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Component/s:

Crashes

Affects Version/s:

1.21 Release Candidate, 1.21, 1.22 Release Candidate, 1.22, 1.23 Release Candidate, Snowglobe 1.1, 1.23

Fix Version/s:

1.22 Release Candidate

File Attachments:

debug_info.log (12 kB)
2.

Memory Leak in 1.21.RC4.bmp (375 kB)
3.

SecondLife.log (43 kB)
4.

SecondLife.log (866 kB)
5.

SecondLife.log (288 kB)
6.

SecondLife.old (137 kB)
7.

SecondLifeCrashReport.log (541 kB)
8.

SecondLifeCrashReport.log (369 kB)

Image Attachments:

1. memoryGraph.jpg
(284 kB)

2. SLmeters.jpg
(70 kB)

3. SLV1_23_4snapshot.jpg
(475 kB)

Environment:

« Hide

Second Life 1.21.0 (95157) Aug 26 2008 16:03:19 (Second Life Release Candidate)
Release Notes

You are at 173291.1, 285680.5, 26.0 in Harrington located at sim4707.agni.lindenlab.com (63.210.159.103:13001)
Second Life Server 1.24.3.95195
Release Notes

CPU: Intel Core 2 Series Processor (2399 MHz)
Memory: 3327 MB
OS Version: Microsoft Windows Vista (Build 6000)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTS/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17709 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 0/11548 (0.0%)

Issue Links:

Duplicate

This issue is original of duplicate:

~~VWR-9753~~ Zooming in and out in crowded sims causes memory leakage equalling in a client crash

~~VWR-15893~~ Viewer freeze- memory leak suspected

~~VWR-11953~~ Client crashes above 1.2GB

~~VWR-9437~~ Out of Memory

Relates

This issue Relates to:

VWR-2997 Second Life Client Severe Memory Leak Problems and Repeated Crashing - SL Use Now Becoming Impossible/Unbearable

~~VWR-7957~~ Clothing skinning error on Nvidia

~~VWR-8944~~ Second Life Client crashes on logout.

~~VWR-3730~~ memory leak

VWR-12080 Meta-Issue: Issues with ATI Catalyst 7.12-9.10

This issue is related to by:

VWR-9509 Texture Cache Appears Ineffectve

VWR-12341 Second Life Client, Memory Bloat.

VWR-9538 Performance leak due buffer re-use

VWR-11374 Increased Crash Rate while alt+mouse zooming and camera panning

~~VWR-5949~~ Out of Memory Error

~~VWR-3943~~ Out of Memory in Smartheap Library errors

~~VWR-9329~~ Crash without apparent reason

~~VWR-9727~~ Crashing Excessively (3-5 minutes after login.)

~~VWR-9762~~ Viewer slows down to a complete complete freeze and blacking out screen

~~VWR-9969~~ Second Life client framerates slow and finally client crashes in Nautilus sims near the large crystals

~~VWR-8860~~ Massive memory leak in 1.21.0 release candidate

~~VWR-11212~~ Viewer 1.22.4 (RC4) crashes when flycamming around in a new sim

~~VWR-8883~~ Buffer trouble

~~SNOW-177~~ Crash when Vista vmem exceeds 2gig. Looks the same as VWR-8841.

~~VWR-8764~~ Camera Movements using 1.21 are Slow and Jerky compared to 1.20

~~VWR-9777~~ STANDING DOING NOTHING VIEWER HAS COMPLETE CRASH DUE TO SEVERE MEMORY LEAK

VWR-8503 Meta-Issue: Poor texture loading and freezes indicate larger chain of bugs

Last Triaged:	15/Jun/09 10:19 AM
Linden Lab Issue ID:	DEV-21553

Description

« Hide

It looks like the new behavior of the 1.18 - 1.20 "out of memory error" that was ~~VWR-5949~~. Hope real-time crash dump is more helpful.

REPRO: Most reliable repro to date:

1. Use a multicore CPU, preferably quad, on a high-speed connection: Ours is 15mbps fiber
2. Go to http://slurl.com/secondlife/Atropos/149/146/39
3. Flycam though the "Need4Speed" for a minute or three. This location has objects playing audio, many many densely packed campers (24) and about a zillion textures.

OBSERVE:
2009-01-07T23:15:56Z newview/llappviewer.cpp(1073) : error
2009-01-07T23:15:56Z ERROR: LLAppViewer::mainLoop: Bad memory allocation in LLAppViewer::mainLoop()!

TEMPORARY WORKAROUND: Go to Preferences > Graphics tab > "Hardware Options" to set the Texture Memory to be 256MB if the current number is above that. This should prevent the out-of-memory problem that leads to a crash.

All

Comments

Change History

Sort Order:

Maggie Darwin made changes - 29/Aug/08 07:03 PM

Field	Original Value	New Value
Link		This issue is related to by ~~VWR-5949~~ [ ~~VWR-5949~~ ]

Be Holder made changes - 30/Aug/08 11:31 AM

Link

This issue is related to by ~~VWR-8860~~ [ ~~VWR-8860~~ ]

Maggie Darwin made changes - 02/Sep/08 05:28 AM

Link

This issue is related to by ~~VWR-8764~~ [ ~~VWR-8764~~ ]

Maggie Darwin made changes - 02/Sep/08 05:35 AM

Link

This issue Relates to ~~VWR-8944~~ [ ~~VWR-8944~~ ]

Maggie Darwin made changes - 17/Sep/08 09:08 AM

Link

This issue Relates to ~~VWR-7957~~ [ ~~VWR-7957~~ ]

Alexa Linden made changes - 18/Sep/08 10:19 AM

Last Triaged

17/Sep/08 10:19 AM

Maggie Darwin made changes - 20/Sep/08 07:57 AM

Attachment

SecondLife.log [ 18931 ]

Ellla McMahon made changes - 20/Sep/08 07:15 PM

Link

This issue is related to by ~~VWR-8883~~ [ ~~VWR-8883~~ ]

Ellla McMahon made changes - 30/Sep/08 06:43 AM

Link

This issue is original of duplicate ~~VWR-9437~~ [ ~~VWR-9437~~ ]

Alexa Linden made changes - 30/Sep/08 10:21 AM

Assignee

WorkingOnIt Linden [ WorkingOnIt Linden ]

lindenrobot made changes - 30/Sep/08 10:21 AM

Linden Lab Issue ID

DEV-21553

Maggie Darwin made changes - 07/Oct/08 07:36 AM

Link

This issue is related to by ~~VWR-3943~~ [ ~~VWR-3943~~ ]

Maggie Darwin made changes - 07/Oct/08 08:39 AM

Link

This issue is related to by VWR-9509 [ VWR-9509 ]

Maggie Darwin made changes - 09/Oct/08 12:18 PM

Link

This issue Relates to VWR-2997 [ VWR-2997 ]

Maggie Darwin made changes - 09/Oct/08 06:40 PM

Attachment

SecondLife.log [ 19445 ]

Ellla McMahon made changes - 10/Oct/08 09:10 AM

Link

This issue is related to by ~~VWR-9329~~ [ ~~VWR-9329~~ ]

Ellla McMahon made changes - 10/Oct/08 09:31 AM

Link

This issue is related to by VWR-9538 [ VWR-9538 ]

nekololi woodget made changes - 11/Oct/08 11:01 AM

Attachment

Memory Leak in 1.21.RC4.bmp [ 19503 ]

Maggie Darwin made changes - 13/Oct/08 05:18 AM

Link

This issue is original of duplicate ~~VWR-9753~~ [ ~~VWR-9753~~ ]

Maggie Darwin made changes - 13/Oct/08 05:20 AM

Priority

Normal [ 4 ]

Major [ 3 ]

Maggie Darwin made changes - 13/Oct/08 07:20 AM

Link

This issue is related to by ~~VWR-9727~~ [ ~~VWR-9727~~ ]

Maggie Darwin made changes - 13/Oct/08 12:13 PM

Link

This issue is related to by ~~VWR-9762~~ [ ~~VWR-9762~~ ]

Maggie Darwin made changes - 14/Oct/08 04:51 AM

Link

This issue is related to by ~~VWR-9777~~ [ ~~VWR-9777~~ ]

Maggie Darwin made changes - 21/Oct/08 08:42 AM

Link

This issue is related to by ~~VWR-9969~~ [ ~~VWR-9969~~ ]

Sue Linden made changes - 13/Nov/08 11:06 AM

Workflow

jira-2007-12-22a [ 58573 ]

jira-2008-11-14 [ 64114 ]

Sue Linden made changes - 13/Nov/08 11:27 AM

Workflow

jira-2007-12-22a [ 64114 ]

jira-2008-11-14 [ 71458 ]

Sue Linden made changes - 13/Nov/08 04:53 PM

Workflow

jira-2008-11-14 [ 71458 ]

jira-2008-11-14a [ 94534 ]

Sue Linden made changes - 13/Nov/08 05:09 PM

Workflow

jira-2008-11-14 [ 94534 ]

jira-2008-11-14a [ 100491 ]

Sue Linden made changes - 13/Nov/08 05:17 PM

Workflow

jira-2008-11-14 [ 100491 ]

jira-2008-11-14a [ 103566 ]

Sue Linden made changes - 13/Nov/08 05:29 PM

Workflow

jira-2008-11-14 [ 103566 ]

jira-2008-11-14a [ 108471 ]

Sue Linden made changes - 13/Nov/08 05:58 PM

Workflow

jira-2008-11-14 [ 108471 ]

jira-2008-11-14a [ 118127 ]

Sue Linden made changes - 13/Nov/08 06:22 PM

Workflow

jira-2008-11-14 [ 118127 ]

jira-2008-11-14a [ 127044 ]

Sue Linden made changes - 13/Nov/08 06:41 PM

Workflow

jira-2008-11-14 [ 127044 ]

jira-2008-11-14a [ 134225 ]

Sue Linden made changes - 13/Nov/08 07:03 PM

Workflow

jira-2008-11-14 [ 134225 ]

jira-2008-11-14a [ 143326 ]

Maggie Darwin made changes - 01/Dec/08 05:58 PM

Affects Version/s

1.21 [ 10370 ]

Maggie Darwin made changes - 23/Dec/08 05:52 AM

Link

This issue is related to by ~~VWR-11212~~ [ ~~VWR-11212~~ ]

Maggie Darwin made changes - 31/Dec/08 07:55 PM

Affects Version/s		1.22 Release Candidate [ 10400 ]
Affects Version/s	1.21 [ 10370 ]

Maggie Darwin made changes - 31/Dec/08 08:22 PM

Attachment

SLmeters.jpg [ 21222 ]

Maggie Darwin made changes - 06/Jan/09 12:59 PM

Link

This issue is related to by VWR-11374 [ VWR-11374 ]

Maggie Darwin made changes - 09/Jan/09 06:49 AM

Link

This issue is related to by VWR-8503 [ VWR-8503 ]

Ramzi Linden made changes - 20/Jan/09 01:55 PM

Description

This looks like the new behavior of the 1.18 - 1.20 "out of memory error" from ~~VWR-5949~~
Hope real-time crash dump is more helpful

It looks like the new behavior of the 1.18 - 1.20 "out of memory error" that was ~~VWR-5949~~. Hope real-time crash dump is more helpful.

REPRO: Most reliable repro to date:

1. Use a multicore CPU, preferably quad, on a high-speed connection: Ours is 15mbps fiber
2. Go to http://slurl.com/secondlife/Atropos/149/146/39
3. Flycam though the "Need4Speed" for a minute or three. This location has objects playing audio, many many densely packed campers (24) and about a zillion textures.

OBSERVE:
2009-01-01T03:55:53Z INFO: LLStartUp::setStartupState: Startup state changing from STATE_LOGIN_SHOW to STATE_LOGIN_WAIT...

*TEMPORARY WORKAROUND:* Go to Preferences > Graphics tab > "Hardware Options" to set the Texture Memory to be 256MB if the current number is above that. This should prevent the out-of-memory problem that leads to a crash.

Maggie Darwin made changes - 20/Jan/09 04:09 PM

Description

It looks like the new behavior of the 1.18 - 1.20 "out of memory error" that was ~~VWR-5949~~. Hope real-time crash dump is more helpful.

REPRO: Most reliable repro to date:

1. Use a multicore CPU, preferably quad, on a high-speed connection: Ours is 15mbps fiber
2. Go to http://slurl.com/secondlife/Atropos/149/146/39
3. Flycam though the "Need4Speed" for a minute or three. This location has objects playing audio, many many densely packed campers (24) and about a zillion textures.

OBSERVE:
2009-01-07T23:15:56Z newview/llappviewer.cpp(1073) : error
2009-01-07T23:15:56Z ERROR: LLAppViewer::mainLoop: Bad memory allocation in LLAppViewer::mainLoop()!

*TEMPORARY WORKAROUND:* Go to Preferences > Graphics tab > "Hardware Options" to set the Texture Memory to be 256MB if the current number is above that. This should prevent the out-of-memory problem that leads to a crash.

Ellla McMahon made changes - 08/Feb/09 08:59 AM

Link

This issue is related to by ~~VWR-11953~~ [ ~~VWR-11953~~ ]

Garn Conover made changes - 08/Feb/09 10:33 AM

Link

This issue is related to by ~~VWR-11953~~ [ ~~VWR-11953~~ ]

Garn Conover made changes - 08/Feb/09 10:33 AM

Link

This issue is original of duplicate ~~VWR-11953~~ [ ~~VWR-11953~~ ]

Maestro Linden made changes - 16/Feb/09 01:42 PM

Status	Open [ 1 ]	Resolved [ 5 ]
Resolution		Cannot Reproduce [ 5 ]

Fox Standish made changes - 18/Feb/09 11:26 AM

Resolution	Cannot Reproduce [ 5 ]
Status	Resolved [ 5 ]	Reopened [ 4 ]

Harleen Gretzky made changes - 18/Feb/09 12:11 PM

Status	Reopened [ 4 ]	Resolved [ 5 ]
Resolution		Cannot Reproduce [ 5 ]

Maggie Darwin made changes - 18/Feb/09 12:24 PM

Fix Version/s

1.22 Release Candidate [ 10400 ]

Maggie Darwin made changes - 18/Feb/09 12:25 PM

Resolution	Cannot Reproduce [ 5 ]
Status	Resolved [ 5 ]	Fix Pending [ 10001 ]

Reka Rockett made changes - 19/Feb/09 03:40 AM

Attachment		SecondLifeCrashReport.log [ 22209 ]
Attachment		SecondLife.log [ 22210 ]

Ellla McMahon made changes - 19/Feb/09 04:36 AM

Link

This issue Relates to VWR-12080 [ VWR-12080 ]

Ellla McMahon made changes - 26/Feb/09 07:30 PM

Link

This issue Relates to ~~VWR-3730~~ [ ~~VWR-3730~~ ]

Ellla McMahon made changes - 11/Mar/09 02:12 AM

Link

This issue is related to by VWR-12341 [ VWR-12341 ]

Maggie Darwin made changes - 26/Apr/09 06:20 PM

Attachment		SecondLife.old [ 23333 ]
Attachment		debug_info.log [ 23334 ]
Attachment		SecondLifeCrashReport.log [ 23335 ]

Maggie Darwin made changes - 26/Apr/09 06:22 PM

Attachment

memoryGraph.jpg [ 23336 ]

Maggie Darwin made changes - 10/Jun/09 05:05 PM

Summary

Memory usage goes to 2gig, graphics frame rate tanks, crash dump taken, viewer not responding

Memory usage goes to 2 gig, graphics frame rate tanks, crash dump taken, viewer not responding

Maggie Darwin made changes - 10/Jun/09 05:05 PM

Affects Version/s

1.23 Release Candidate [ 10433 ]

Maggie Darwin made changes - 13/Jun/09 07:01 AM

Status

Fix Pending [ 10001 ]

Reopened [ 4 ]

Maggie Darwin made changes - 13/Jun/09 07:02 AM

Attachment

SLV1_23_4snapshot.jpg [ 25430 ]

Alexa Linden made changes - 16/Jun/09 08:41 AM

Last Triaged

17/Sep/08 10:19 AM

15/Jun/09 10:19 AM

Maggie Darwin made changes - 26/Jul/09 08:54 AM

Affects Version/s		1.23 [ 10470 ]
Affects Version/s	1.23 Release Candidate [ 10433 ]

Ellla McMahon made changes - 26/Jul/09 12:12 PM

Affects Version/s

1.23 Release Candidate [ 10433 ]

Ellla McMahon made changes - 26/Jul/09 12:13 PM

Affects Version/s		1.22 [ 10430 ]
Affects Version/s		1.21 [ 10370 ]
Affects Version/s	1.23 Release Candidate [ 10433 ]

Ellla McMahon made changes - 26/Jul/09 12:13 PM

Affects Version/s

1.23 Release Candidate [ 10433 ]

Maggie Darwin made changes - 08/Aug/09 01:19 PM

Link

This issue is related to by ~~SNOW-177~~ [ ~~SNOW-177~~ ]

Ellla McMahon made changes - 13/Aug/09 04:27 PM

Affects Version/s

Snowglobe 1.1 [ 10500 ]

Ellla McMahon made changes - 25/Oct/09 09:41 AM

Link

This issue is original of duplicate ~~VWR-15893~~ [ ~~VWR-15893~~ ]