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Issue Details (XML | Word | Printable)

Key: VWR-8841
Type: Bug Bug
Status: Reopened Reopened
Priority: Major Major
Assignee: WorkingOnIt Linden
Reporter: Maggie Darwin
Votes: 24
Watchers: 12
Operations

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1. Second Life Viewer - VWR

Memory usage goes to 2 gig, graphics frame rate tanks, crash dump taken, viewer not responding

Created: 29/Aug/08 12:38 PM   Updated: 25/Oct/09 12:36 PM
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Component/s: Crashes
Affects Version/s: 1.21 Release Candidate, 1.21, 1.22 Release Candidate, 1.22, 1.23 Release Candidate, Snowglobe 1.1, 1.23
Fix Version/s: 1.22 Release Candidate

File Attachments: 1. Text File debug_info.log (12 kB)
2. File Memory Leak in 1.21.RC4.bmp (375 kB)
3. Text File SecondLife.log (43 kB)
4. Text File SecondLife.log (866 kB)
5. Text File SecondLife.log (288 kB)
6. File SecondLife.old (137 kB)
7. Text File SecondLifeCrashReport.log (541 kB)
8. Text File SecondLifeCrashReport.log (369 kB)

Image Attachments:

1. memoryGraph.jpg
(284 kB)

2. SLmeters.jpg
(70 kB)

3. SLV1_23_4snapshot.jpg
(475 kB)
Environment:
Second Life 1.21.0 (95157) Aug 26 2008 16:03:19 (Second Life Release Candidate)
Release Notes

You are at 173291.1, 285680.5, 26.0 in Harrington located at sim4707.agni.lindenlab.com (63.210.159.103:13001)
Second Life Server 1.24.3.95195
Release Notes

CPU: Intel Core 2 Series Processor (2399 MHz)
Memory: 3327 MB
OS Version: Microsoft Windows Vista (Build 6000)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTS/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17709 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 0/11548 (0.0%)
Issue Links:
Duplicate
 
Relates

Last Triaged: 15/Jun/09 10:19 AM
Linden Lab Issue ID: DEV-21553


 Description  « Hide
It looks like the new behavior of the 1.18 - 1.20 "out of memory error" that was VWR-5949. Hope real-time crash dump is more helpful.

REPRO: Most reliable repro to date:

1. Use a multicore CPU, preferably quad, on a high-speed connection: Ours is 15mbps fiber
2. Go to http://slurl.com/secondlife/Atropos/149/146/39
3. Flycam though the "Need4Speed" for a minute or three. This location has objects playing audio, many many densely packed campers (24) and about a zillion textures.

OBSERVE:
2009-01-07T23:15:56Z newview/llappviewer.cpp(1073) : error
2009-01-07T23:15:56Z ERROR: LLAppViewer::mainLoop: Bad memory allocation in LLAppViewer::mainLoop()!

TEMPORARY WORKAROUND: Go to Preferences > Graphics tab > "Hardware Options" to set the Texture Memory to be 256MB if the current number is above that. This should prevent the out-of-memory problem that leads to a crash.



 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Maggie Darwin made changes - 29/Aug/08 07:03 PM
Field Original Value New Value
Link This issue is related to by VWR-5949 [ VWR-5949 ]
Be Holder made changes - 30/Aug/08 11:31 AM
Link This issue is related to by VWR-8860 [ VWR-8860 ]
Maggie Darwin made changes - 02/Sep/08 05:28 AM
Link This issue is related to by VWR-8764 [ VWR-8764 ]
Maggie Darwin made changes - 02/Sep/08 05:35 AM
Link This issue Relates to VWR-8944 [ VWR-8944 ]
Maggie Darwin made changes - 17/Sep/08 09:08 AM
Link This issue Relates to VWR-7957 [ VWR-7957 ]
Alexa Linden made changes - 18/Sep/08 10:19 AM
Last Triaged 17/Sep/08 10:19 AM
Maggie Darwin made changes - 20/Sep/08 07:57 AM
Attachment SecondLife.log [ 18931 ]
Ellla McMahon made changes - 20/Sep/08 07:15 PM
Link This issue is related to by VWR-8883 [ VWR-8883 ]
Ellla McMahon made changes - 30/Sep/08 06:43 AM
Link This issue is original of duplicate VWR-9437 [ VWR-9437 ]
Alexa Linden made changes - 30/Sep/08 10:21 AM
Assignee WorkingOnIt Linden [ WorkingOnIt Linden ]
lindenrobot made changes - 30/Sep/08 10:21 AM
Linden Lab Issue ID DEV-21553
Maggie Darwin made changes - 07/Oct/08 07:36 AM
Link This issue is related to by VWR-3943 [ VWR-3943 ]
Maggie Darwin made changes - 07/Oct/08 08:39 AM
Link This issue is related to by VWR-9509 [ VWR-9509 ]
Maggie Darwin made changes - 09/Oct/08 12:18 PM
Link This issue Relates to VWR-2997 [ VWR-2997 ]
Maggie Darwin made changes - 09/Oct/08 06:40 PM
Attachment SecondLife.log [ 19445 ]
Ellla McMahon made changes - 10/Oct/08 09:10 AM
Link This issue is related to by VWR-9329 [ VWR-9329 ]
Ellla McMahon made changes - 10/Oct/08 09:31 AM
Link This issue is related to by VWR-9538 [ VWR-9538 ]
nekololi woodget made changes - 11/Oct/08 11:01 AM
Attachment Memory Leak in 1.21.RC4.bmp [ 19503 ]
Maggie Darwin made changes - 13/Oct/08 05:18 AM
Link This issue is original of duplicate VWR-9753 [ VWR-9753 ]
Maggie Darwin made changes - 13/Oct/08 05:20 AM
Priority Normal [ 4 ] Major [ 3 ]
Maggie Darwin made changes - 13/Oct/08 07:20 AM
Link This issue is related to by VWR-9727 [ VWR-9727 ]
Maggie Darwin made changes - 13/Oct/08 12:13 PM
Link This issue is related to by VWR-9762 [ VWR-9762 ]
Maggie Darwin made changes - 14/Oct/08 04:51 AM
Link This issue is related to by VWR-9777 [ VWR-9777 ]
Maggie Darwin made changes - 21/Oct/08 08:42 AM
Link This issue is related to by VWR-9969 [ VWR-9969 ]
Sue Linden made changes - 13/Nov/08 11:06 AM
Workflow jira-2007-12-22a [ 58573 ] jira-2008-11-14 [ 64114 ]
Sue Linden made changes - 13/Nov/08 11:27 AM
Workflow jira-2007-12-22a [ 64114 ] jira-2008-11-14 [ 71458 ]
Sue Linden made changes - 13/Nov/08 04:53 PM
Workflow jira-2008-11-14 [ 71458 ] jira-2008-11-14a [ 94534 ]
Sue Linden made changes - 13/Nov/08 05:09 PM
Workflow jira-2008-11-14 [ 94534 ] jira-2008-11-14a [ 100491 ]
Sue Linden made changes - 13/Nov/08 05:17 PM
Workflow jira-2008-11-14 [ 100491 ] jira-2008-11-14a [ 103566 ]
Sue Linden made changes - 13/Nov/08 05:29 PM
Workflow jira-2008-11-14 [ 103566 ] jira-2008-11-14a [ 108471 ]
Sue Linden made changes - 13/Nov/08 05:58 PM
Workflow jira-2008-11-14 [ 108471 ] jira-2008-11-14a [ 118127 ]
Sue Linden made changes - 13/Nov/08 06:22 PM
Workflow jira-2008-11-14 [ 118127 ] jira-2008-11-14a [ 127044 ]
Sue Linden made changes - 13/Nov/08 06:41 PM
Workflow jira-2008-11-14 [ 127044 ] jira-2008-11-14a [ 134225 ]
Sue Linden made changes - 13/Nov/08 07:03 PM
Workflow jira-2008-11-14 [ 134225 ] jira-2008-11-14a [ 143326 ]
Maggie Darwin made changes - 01/Dec/08 05:58 PM
Affects Version/s 1.21 [ 10370 ]
Maggie Darwin made changes - 23/Dec/08 05:52 AM
Link This issue is related to by VWR-11212 [ VWR-11212 ]
Maggie Darwin made changes - 31/Dec/08 07:55 PM
Affects Version/s 1.22 Release Candidate [ 10400 ]
Affects Version/s 1.21 [ 10370 ]
Maggie Darwin made changes - 31/Dec/08 08:22 PM
Attachment SLmeters.jpg [ 21222 ]
Maggie Darwin made changes - 06/Jan/09 12:59 PM
Link This issue is related to by VWR-11374 [ VWR-11374 ]
Maggie Darwin made changes - 09/Jan/09 06:49 AM
Link This issue is related to by VWR-8503 [ VWR-8503 ]
Ramzi Linden made changes - 20/Jan/09 01:55 PM
Description This looks like the new behavior of the 1.18 - 1.20 "out of memory error" from VWR-5949
Hope real-time crash dump is more helpful
It looks like the new behavior of the 1.18 - 1.20 "out of memory error" that was VWR-5949. Hope real-time crash dump is more helpful.

REPRO: Most reliable repro to date:

1. Use a multicore CPU, preferably quad, on a high-speed connection: Ours is 15mbps fiber
2. Go to http://slurl.com/secondlife/Atropos/149/146/39
3. Flycam though the "Need4Speed" for a minute or three. This location has objects playing audio, many many densely packed campers (24) and about a zillion textures.

OBSERVE:
2009-01-01T03:55:53Z INFO: LLStartUp::setStartupState: Startup state changing from STATE_LOGIN_SHOW to STATE_LOGIN_WAIT...


*TEMPORARY WORKAROUND:* Go to Preferences > Graphics tab > "Hardware Options" to set the Texture Memory to be 256MB if the current number is above that. This should prevent the out-of-memory problem that leads to a crash.
Maggie Darwin made changes - 20/Jan/09 04:09 PM
Description It looks like the new behavior of the 1.18 - 1.20 "out of memory error" that was VWR-5949. Hope real-time crash dump is more helpful.

REPRO: Most reliable repro to date:

1. Use a multicore CPU, preferably quad, on a high-speed connection: Ours is 15mbps fiber
2. Go to http://slurl.com/secondlife/Atropos/149/146/39
3. Flycam though the "Need4Speed" for a minute or three. This location has objects playing audio, many many densely packed campers (24) and about a zillion textures.

OBSERVE:
2009-01-01T03:55:53Z INFO: LLStartUp::setStartupState: Startup state changing from STATE_LOGIN_SHOW to STATE_LOGIN_WAIT...


*TEMPORARY WORKAROUND:* Go to Preferences > Graphics tab > "Hardware Options" to set the Texture Memory to be 256MB if the current number is above that. This should prevent the out-of-memory problem that leads to a crash.
It looks like the new behavior of the 1.18 - 1.20 "out of memory error" that was VWR-5949. Hope real-time crash dump is more helpful.

REPRO: Most reliable repro to date:

1. Use a multicore CPU, preferably quad, on a high-speed connection: Ours is 15mbps fiber
2. Go to http://slurl.com/secondlife/Atropos/149/146/39
3. Flycam though the "Need4Speed" for a minute or three. This location has objects playing audio, many many densely packed campers (24) and about a zillion textures.

OBSERVE:
2009-01-07T23:15:56Z newview/llappviewer.cpp(1073) : error
2009-01-07T23:15:56Z ERROR: LLAppViewer::mainLoop: Bad memory allocation in LLAppViewer::mainLoop()!


*TEMPORARY WORKAROUND:* Go to Preferences > Graphics tab > "Hardware Options" to set the Texture Memory to be 256MB if the current number is above that. This should prevent the out-of-memory problem that leads to a crash.
Ellla McMahon made changes - 08/Feb/09 08:59 AM
Link This issue is related to by VWR-11953 [ VWR-11953 ]
Garn Conover made changes - 08/Feb/09 10:33 AM
Link This issue is related to by VWR-11953 [ VWR-11953 ]
Garn Conover made changes - 08/Feb/09 10:33 AM
Link This issue is original of duplicate VWR-11953 [ VWR-11953 ]
Maestro Linden made changes - 16/Feb/09 01:42 PM
Status Open [ 1 ] Resolved [ 5 ]
Resolution Cannot Reproduce [ 5 ]
Fox Standish made changes - 18/Feb/09 11:26 AM
Resolution Cannot Reproduce [ 5 ]
Status Resolved [ 5 ] Reopened [ 4 ]
Harleen Gretzky made changes - 18/Feb/09 12:11 PM
Status Reopened [ 4 ] Resolved [ 5 ]
Resolution Cannot Reproduce [ 5 ]
Maggie Darwin made changes - 18/Feb/09 12:24 PM
Fix Version/s 1.22 Release Candidate [ 10400 ]
Maggie Darwin made changes - 18/Feb/09 12:25 PM
Resolution Cannot Reproduce [ 5 ]
Status Resolved [ 5 ] Fix Pending [ 10001 ]
Reka Rockett made changes - 19/Feb/09 03:40 AM
Attachment SecondLifeCrashReport.log [ 22209 ]
Attachment SecondLife.log [ 22210 ]
Ellla McMahon made changes - 19/Feb/09 04:36 AM
Link This issue Relates to VWR-12080 [ VWR-12080 ]
Ellla McMahon made changes - 26/Feb/09 07:30 PM
Link This issue Relates to VWR-3730 [ VWR-3730 ]
Ellla McMahon made changes - 11/Mar/09 02:12 AM
Link This issue is related to by VWR-12341 [ VWR-12341 ]
Maggie Darwin made changes - 26/Apr/09 06:20 PM
Attachment SecondLife.old [ 23333 ]
Attachment debug_info.log [ 23334 ]
Attachment SecondLifeCrashReport.log [ 23335 ]
Maggie Darwin made changes - 26/Apr/09 06:22 PM
Attachment memoryGraph.jpg [ 23336 ]
Maggie Darwin made changes - 10/Jun/09 05:05 PM
Summary Memory usage goes to 2gig, graphics frame rate tanks, crash dump taken, viewer not responding Memory usage goes to 2 gig, graphics frame rate tanks, crash dump taken, viewer not responding
Maggie Darwin made changes - 10/Jun/09 05:05 PM
Affects Version/s 1.23 Release Candidate [ 10433 ]
Maggie Darwin made changes - 13/Jun/09 07:01 AM
Status Fix Pending [ 10001 ] Reopened [ 4 ]
Maggie Darwin made changes - 13/Jun/09 07:02 AM
Attachment SLV1_23_4snapshot.jpg [ 25430 ]
Alexa Linden made changes - 16/Jun/09 08:41 AM
Last Triaged 17/Sep/08 10:19 AM 15/Jun/09 10:19 AM
Maggie Darwin made changes - 26/Jul/09 08:54 AM
Affects Version/s 1.23 [ 10470 ]
Affects Version/s 1.23 Release Candidate [ 10433 ]
Ellla McMahon made changes - 26/Jul/09 12:12 PM
Affects Version/s 1.23 Release Candidate [ 10433 ]
Ellla McMahon made changes - 26/Jul/09 12:13 PM
Affects Version/s 1.22 [ 10430 ]
Affects Version/s 1.21 [ 10370 ]
Affects Version/s 1.23 Release Candidate [ 10433 ]
Ellla McMahon made changes - 26/Jul/09 12:13 PM
Affects Version/s 1.23 Release Candidate [ 10433 ]
Maggie Darwin made changes - 08/Aug/09 01:19 PM
Link This issue is related to by SNOW-177 [ SNOW-177 ]
Ellla McMahon made changes - 13/Aug/09 04:27 PM
Affects Version/s Snowglobe 1.1 [ 10500 ]
Ellla McMahon made changes - 25/Oct/09 09:41 AM
Link This issue is original of duplicate VWR-15893 [ VWR-15893 ]