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Issue Details (XML | Word | Printable)

Key: VWR-8432
Type: Bug Bug
Status: Resolved Resolved
Resolution: Needs More Info
Priority: Critical Critical
Assignee: Unassigned
Reporter: Birgitta Morgan
Votes: 0
Watchers: 1
Operations

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1. Second Life Viewer - VWR

Second Life land (terrain) is black most of the time, and sometimes grey.

Created: 30/Jul/08 03:23 PM   Updated: 11/Sep/08 03:27 PM
Component/s: None
Affects Version/s: 1.20
Fix Version/s: None

Time Tracking:
Not Specified

File Attachments: 1. File Snapshot_001.bmp (3.50 MB)

Environment: Windows V ista Home Preium Edition 64 bit
Issue Links:
Relates
 


 Description  « Hide
I started having black beach since yesterday. I am running Second Life 1.20 on a 64bit HP Laptop, wkith 4 gig of ram, 512 MB dedicated memory on NVIDIA GeForce 8600M GS graphics card. :Please help me resolve this sad experience.
If I scroll screen with arrow keyes, I can make it go OK, but sometimes not. I sense as if there is a save in rendering, after I have been there a while. It does NOT happen with landscape, such as green grass.
Thank you,
Birgitta Morgan

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Ellla McMahon added a comment - 05/Aug/08 07:53 AM
Birgitta, please could you add some more information to this issue.

Please add your full environment, Help > About SecondLife. This will also give the region you are having issues with.

Please run the DirectX Diagnostic Tool
Vista: Click Start > (in start search) Type dxdiag > Click on the programme > Save All Information.

Please attach the text file to this issue.

Knowledge Base > Second Life Info > Solution Finder > Technical Issue > What is a graphics card? Will mine work with Second Life? How do I tell which one I have? Topic #: 4051-3886
http://secondlife.com/support/?questionID=3886

Please add your SecondLife log when you have this issue.

Knowledge Base > Second Life Info > Solution Finder > Technical Issue > Where do I find my Second Life diagnostic logs? Topic #: 4051-4209
http://secondlife.com/support/?questionID=4209

Thank you


Bridie Linden added a comment - 05/Aug/08 01:48 PM
Please provide additional info per comment above, thx!

Joeseph Albanese added a comment - 11/Sep/08 03:27 PM
I had similar issues with the 8600 series card. A fresh install of the latest driver from Nvidia fixed it.