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Issue Details (XML | Word | Printable)

Key: VWR-8339
Type: New Feature New Feature
Status: Resolved Resolved
Resolution: Contact Support
Priority: Major Major
Assignee: Unassigned
Reporter: MIssSara Beck
Votes: 15
Watchers: 6
Operations

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1. Second Life Viewer - VWR

nVidia GTX 280 not supported yet

Created: 25/Jul/08 02:54 PM   Updated: 15/Oct/09 09:12 AM
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Component/s: Graphics
Affects Version/s: 1.20, 1.23
Fix Version/s: None

Environment:
Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)

You are at 230610.2, 242613.9, 55.0 in Vampire located at sim3020.agni.lindenlab.com (216.82.20.9:12035)
Second Life Server 1.22.4.90499

CPU: AMD (Unknown model) (3015 MHz)
Memory: 3070 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 280/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.16871 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 24/3150 (0.8%)
Issue Links:
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 Description  « Hide
My graphics card is a Nvidia Gtx 280...i see that message: your system contains a graphics card that is unknown to us at this time.

 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Sean Pirandello added a comment - 17/Aug/08 05:26 AM
Getting the same with a GTX 260:
Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)

You are at 186461.0, 242253.7, 24.8 in FP Enigma located at sim5280.agni.lindenlab.com (8.2.33.27:13000)
Second Life Server 1.23.4.93100

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2833 MHz)
Memory: 2815 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 260/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17414 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 11/48664 (0.0%)


blurrr trenton added a comment - 19/Aug/08 01:52 PM
One more with the same problems:

nVidia GTX260 (last drivers)
Intel Core 2 Quad Q9450 2.66Ghz
Intel DX48BT2 motherboard
4Gb DDR3 1033Mhz
Windows Vista 32bits


Rebel Hope added a comment - 01/Sep/08 01:59 PM
I opened one on the GTX260 Blurrr

[JIRA] Created: (VWR-8962) Clothing, Skin and textures not being viewed properly (skinning)

Processor: Intel® Core™ 2 Quad Q6700 2.66GHz 8MB Cache 1066MHz FSB
Graphics Processor: Single 896MB NVIDIA® GeForce® GTX 260
Motherboard: Alienware® Approved NVIDIA® nForce 680i SLI Motherboard
Operating System (Office software not included): Windows Vista® Home Premium with Service Pack 1 - DirectX 10 Ready!


tanstaa freelunch added a comment - 03/Oct/08 12:04 AM
Hi, ATI 4870 with the same problem. And SL runs horribly on it compared to my nVidia 8800 Ultra, which simply boggles the mind considering the 4870 kicks the 8800 ultra's butt in everything else. LL should seriously considering some sort of config file that can be easily updated. The 4870 has been officially unsupported for a good six months now, would really really be nice if someone would add the profile to the game so I can use my new hardware instead of still using the old. BTW, would be peachy if ya'll could fix the problem where nvidia users have all white legs when wearing a jacket.

liney westland added a comment - 11/Oct/08 10:57 PM
There are new drivers for the 280 card. After downloading them the clothing bug is not "fiaxble" with the ctrl + alt + f7 and then rebake.

So dont download the updates for the 280 if you would like the fix to work.


Ellla McMahon added a comment - 20/Feb/09 09:33 AM
This issue "your system contains a graphics card that is unknown to us at this time" was reported as Affects Version/s: 1.20

If it is still an issue for you using the latest RC Viewer which can be downloaded from here Release Candidate Test Viewers please

  • reopen [left sidebar]
  • update the "Affects Version/s" to the correct one
  • add any other relevant details that would help LL developers fix it. Up-to-date, full details from Help > About Second Life are very important.

For account-specific help please post a Ticket with Support

Thank you : )


Beezle Warburton added a comment - 15/Oct/09 08:16 AM
Still an issue in 1.23

Ellla McMahon added a comment - 15/Oct/09 09:12 AM
Beezle, in the gpu_table within the Second Life Programme

NVIDIA GTX 260 .NVIDIA.*GeForce.*GTX.*26. 3 1
NVIDIA GTX 280 .NVIDIA.*GeForce.*GTX.*28. 3 1
NVIDIA GTX 290 .NVIDIA.*GeForce.*GTX.*29. 3 1

Please check you have the latest graphics drivers by either going to your manufacturer's site or by checking in Knowledge Base How do I get the latest drivers for my graphics card?

*Note NVIDIA drivers appear to be causing problems with the Second Life viewer

If you are seeing an error message please try completely uninstalling all Second Life Viewers, saving any chat logs, if you wish. How do I fully uninstall and reinstall Second Life?

Please make sure the Second Life Cache, User Settings and content of any Temporary folders are also deleted. Reboot your computer.

Then download the latest Viewer Second Life Version Number: 1.23.4.123908 from here Second Life® Installer, save the programme to your Desktop and install.

Log into Second Life and let your Inventory fully load.

For further technical and/or Account-specific issues please Submit a Ticket with Support as per JIRA Home page

Thank you : )