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Key: VWR-7709
Type: Meta Issue Meta Issue
Status: Open Open
Priority: Major Major
Assignee: Unassigned
Reporter: Azadine Umarov
Votes: 25
Watchers: 11
Operations

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1. Second Life Viewer - VWR

Meta: Snapshot malfunctions (RC 1.20.x)+

Created: 11/Jun/08 11:07 AM   Updated: 21/Oct/09 07:31 AM
Component/s: Graphics, Performance, User Interface
Affects Version/s: Snowglobe test build, 1.21 Public Nightly, 1.20, 1.21 Release Candidate, 1.21, 1.22 Release Candidate, 1.22, 1.23 Release Candidate, 1.23 Public Nightly, 1.23
Fix Version/s: None

Environment: not OS specific... Category Issues have been repro'd in nearly all environments.
Issue Links:
Relates

Linden Lab Issue ID: DEV-16788


 Description  « Hide
Possibly related issues affecting the taking of Snapshots, using RCs in the 1.20.x generation (or later).

While some of the linked issues are not critical, three of them are (were) classified as such. Thus my rationale for marking this meta-issue critical as well.

    • Topic retitled and priority reset to "major" as the complete malfunction existing in some release candidates seems now to be history. (29 Jun 08)


 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Azadine Umarov added a comment - 11/Jun/08 11:11 AM
Noting existing issues. Please add others that appear to be related, even if they may not be specifically keyed to Snapshot creation, as some of the screen glitches reported as associated behavior seem very odd indeed and might possibly be diagnostic clues for the devs?

Alyx Sands added a comment - 11/Jun/08 12:20 PM
Just linked another issue-I suspect they're all related. (Getting HUD objects in a screenshot would be bad enough, but on my XP machine I get BLACK screenshots...TOTALLY useless....)

mully moody added a comment - 14/Jun/08 07:06 AM
I too cannot take snapshots.. either to hardrive or to upload in SL .. they all come out black and so useless. I cannot take pics of my items to sell and I'm sure if others are having the same problem this really needs to be addressed and sorted out asap... 'pretty please' .

Have only had this issue since the RC 9


Azadine Umarov added a comment - 29/Jun/08 03:24 PM
Hopefully it won't prove more confusing, but now that the snapshot functionality of the 10.20 RC generation seems to have been cleared up, I'm adding issues related to finer-grain aesthetic considerations as well, particularly those that have to do with aspect ratio and the rendering of pics in various SL contexts. Torley's http://jira.secondlife.com/browse/VWR-3692 issue seemed like a particularly good one to start this expansion with.

Azadine Umarov added a comment - 29/Jun/08 03:29 PM
Updated to better reflect current priorities relative to Snapshots, image uploads, textures and related issues.

AnnMarie Otoole added a comment - 28/Apr/09 09:22 AM
Snapshot to disk will crash me 90% of the time.
It seems that after logging back in it will work but the longer I've been on line, the higher the probability of a crash.
I am using high resolution snapshots.
When it works there is usually about a 5 second delay or more before the store window comes up. When it fails it seems like that is where it quits, the window never appears and SL is hung up waiting for it.
Perhaps SL should have a doomsday timer in Snapshot to Disk so if the client operating system does not respond it aborts the snapshot instead of SL.

AnnMarie Otoole

CPU: Intel Core 2 Series Processor (1999 MHz)
Memory: 3072 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8600 GT/PCI/SSE2
OpenGL Version: 2.1.2


Silver Key added a comment - 25/Jun/09 12:13 PM
Most of the bugs are in 1.23 and snowglobe too.

xantherus halberd added a comment - 04/Jul/09 09:45 AM
I am also having the same issue of SL freezing and crashing each time I try to take a high-res snapshot to disk. This happens with the 1.22, 1.23, and Snowglobe viewers.

Mac Pro, 3 GHz Dual Quad-Core Intel Xeon
Mac OS X Leopard, version 10.5.7
Graphics Card: NVIDIA GeForce 7300 GT