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Key: VWR-7483
Type: Bug Bug
Status: Resolved Resolved
Resolution: Duplicate
Priority: Major Major
Assignee: WorkingOnIt Linden
Reporter: Laila Kumaki
Votes: 16
Watchers: 5
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1. Second Life Viewer - VWR

Leg clothing layer meshes sometimes become stuck as "flared", erroneously full-length pants

Created: 27/May/08 01:05 AM   Updated: 08/Jul/09 07:08 AM
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Component/s: Avatar/Character
Affects Version/s: 1.20, 1.21 Release Candidate, 1.23
Fix Version/s: None

Environment:
Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)

CPU: Intel Core 2 Series Processor (2133 MHz)
Memory: 2047 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GT/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17062 (Mozilla GRE version 1.8.1.13_0000000000)
Issue Links:
Duplicate
Relates

Linden Lab Issue ID: DEV-19109


 Description  « Hide
When equipping an article of clothing on a layer affecting the legs (underpants, socks, shoes, pants), the mesh visible will sometimes become distorted into a predictable long, flared-cuff pant shape that remains impervious to varied attempts to re-load the correct mesh shape. This seems to be caused by one or more of the pieces of clothing themselves being corrupted into this shape. Waiting for the correct mesh to load yields no result, the viewer seems content that the loaded shape is correct. Attempts to force it to load the shape again are futile and fruitless.

Whenever this has happened to me it has been with clothes I've worn in the past which I know don't actually have this shape by design, but when the incident occurs they take on the shape and there is no workaround to reverse them (in order to fix it this evening I had to actually edit appearance and reverse the flared cuff value which was actually set to an erroneous value, so the clothing data was actually damaged or corrupted, the effect was not solely visual). This effect is visible to others when it occurs.

Removing the corrupted article of clothing removes the forced bell-bottoms, at the expense of not being able to wear that clothing. It seems to persist across appearance edits, rebakes, and relogs. Basically this seems a chance occurrence and if you're unlucky to be a winner of fleshtone bell-bottoms you've either got to live with it, swap them out, or try to fix them (though if they're no mod as some of mine are, and expensive to boot, this leaves you crossing fingers and worrying).

When this occurred to me tonight, I had previously been wearing jeans on the clothing layer that was corrupted, but they were not significantly flared like this, so it was not merely a remnant of the previously worn mesh shape.



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Laila Kumaki added a comment - 29/May/08 11:43 PM
After further looking into this, the specifics seem to be that for some bizarre reason, any article of clothing on the pants layer is erroneously set to maximum length.

So, if I happen to put on a bikini bottom on the pants layer, it gives me pant legs stretching to the ground.

Needless to say, this is pretty ridiculous, and if any of my no-mod clothes are permanently corrupted in this manner, I'm going to be all kinds of angry.


Alexa Linden added a comment - 12/Jun/08 10:22 AM
This has to do with clothing loading - sometime your pants and skin meld together and you get this odd effect. You can normally correct this by either going into the edit, appearance mode or by hitting Cntl+R which rebakes all the textures on your avatar.

Laila Kumaki added a comment - 13/Jun/08 04:39 PM
I won't reopen the issue unless I find any new information that suggests otherwise, but if I could clarify and ask if this still fits that scenario I would be thankful for a reply, even if only for my own education.

When this bug occurred, I tried each time to resolve it and reload the clothing by opening the edit appearance menu, and by rebaking, both have never corrected the issue. I tried logging out and back in during one occurrence and logged back in to the same result, as well.

The only time I succeeded in reversing the effect was by editing the article of clothing in question (when the clothing had mod permissions) and changing the length value of it, which was erroneously set to a value of 100 in each case. Rebaking or opening the edit appearance menu in an attempt to refresh the right mesh shape merely reloaded the clothing layer with the incorrect length value of 100 intact.

Does this match the known behavior of the issue you described? If not, is there any additional info I could provide to help illustrate it or reproduce it?


Laila Kumaki added a comment - 26/Jun/08 06:35 PM
I've been experiencing this again lately (currently in rc11), and the given workarounds described have a 100% fail rate, meaning there is no functional workaround.

Rebaking, editing appearance, and relogging all fail to correct the problem, in every instance. These workarounds have not once bore fruit with this issue.

If there is not a workaround, I'd have to say "won't finish" is not an acceptable resolution.


Atriel Starbrook added a comment - 19/Jul/08 01:07 PM
I had a similar problem in another JIRA post..

I was able to fix mine, you might have the same success as well, I can't tell what drivers the original poster is using.. but in my case it turns out it was the Nvidia Display Drivers version 177.66 that were causing it.

I reverted back to the last WHQL drivers (Version 175.19)

And now I can edit things properly, and see them properly (had to do a rebake once though).


RedDawn Bade added a comment - 02/Aug/08 10:23 AM
Having the same issue with 1.20.15. On all my accounts, the majority of my pants display flared with either the underlying flesh texture from the skin...or in some cases the texture of the pants outside the UV map (for example ALL my Armidi pants have this issue and the flare portion / avatar feet display a white texture with "Armidi" written all over it).

Appearance mode shows correct length for pants. No amount of changing /editing values for the pants layer, relogging, clearing cache, rebaking corrects this issue...basically the majority of my pants are unwearable at this point.

CPU: Intel Core 2 Series Processor (2400 MHz)
Memory: 2815 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 260/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17059 (Mozilla GRE version 1.8.1.13_0000000000)


Atropos Tigerpaw added a comment - 04/Aug/08 04:13 PM - edited
I have exactly the same issue it has occured for several weeks and even those without this problem see the incorrect effects that I see, thus I am certain it is not a rendering issue at my end.

Any pants I attempt to make at any length are full length comprising the entire legs to toes, previously undamaged textured pants are now stretching beyond the alpha channel and show a white plain foot texture, even a new item i just bought wa simmediately incorrect. There seems to be no workaround at all for this I cannot rebake, removing and wearing again does not fix, the problem persist always and whenever I am logged on and wearing the items. appearance edting has zero effect.

I also have torso items affected, gloves now show white patches where jacket textures have stretched beyond the sleeve and are going beyond the end of their texture.

this issue began while I was using 1.19 and persists across 1.20 also, it persists through cache flushes as well, and as stated earlier, other users without this issue themselves see the erroneous texturing


Dragon Eccleston added a comment - 11/Aug/08 05:12 AM
This seems like it should be classified as major since there is no workaround and it's a pretty hideous bug.

Shie Karu added a comment - 11/Aug/08 10:46 PM
I have a similar problem too... for me it's just for shoes, not for pants. The texture for all the shoes I'm wearing go all the way up to the waist for some reason. Even if I go in appearance and edit the shoe height, it doesn't help, it seems stucked all the way to the waist. I haven't had problems with shoes with alpha textures however.

Vicki Dastardly added a comment - 03/Sep/08 10:44 AM - edited
Happening to me, also:
  • all my shoes & socks take up the whole of my lower body.
  • pants also affect my feet, so looseness also makes my feet flap around
  • pants with any looseness become spiky at the cuff, the geometry looks like it is trying to connect with the feet.

This is really annoying for those of use who want to wear pants & shoes, but I know we're in a minority in SL.

Edit: going into appearance fixes pants geometry for a minute or so, then it reverts back to looking bad. I assume this is when everything is returned from the server baked.


saera pfeffer added a comment - 03/Sep/08 04:02 PM
I have a similar problem too... for me it's just for shoes, not for pants. The texture for all the shoes I'm wearing go all the way up to the waist for some reason. Even if I go in appearance and edit the shoe height, it doesn't help.

Using old video drivers did fix the issue, however I experienced increased lag issues, and reverted to the most recent device drivers from the manufacturer.

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2666 MHz)
Memory: 2045 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GT/PCI/SSE2
OpenGL Version: 2.1.2


Ellla McMahon added a comment - 25/Sep/08 08:01 AM
For the reporters using the Nvidia 177 series please see the main issue VWR-7957. Please add your vote and comments to that issue.

There is a workaround

Enable the advanced menu with ctrl+alt+shift+d > in the advanced menu, disable: advanced -> rendering -> features -> palletized textures and then rebake
[Ctl - Alt - F7 and then Ctl - Alt - R]

This is only a temporary workaround, as it seems to revert on each login.

Thank you


Ancient1 Aeon added a comment - 08/Oct/08 11:25 PM
I have a huge wardrobe from many leading SL retailers totaling at least $200 USD and as of today ALL pants are ruined with this flare bug. I have at least 6 business suits from places like Hoorenbeeks that cannot be worn anymore. The bug appeared out of nowhere several days ago, with no new clothes having been purchased for the last month and with no clothes being recently changed. All clothes except for jeans are daily business wear in SL to try and conduct real world business. Which just goes to show you why SL has ruined their opportunity to attract business people such as myself. I've got thousands of dollars invested in property, building and clothes in SL and now all the clothes are ruined and I'll just bet the Lindens don't give a damn that I'm out several hundred bucks, my primary business avatar cannot wear clothes and I now have to abandon SL. What a waste!!

Laila Kumaki added a comment - 09/Oct/08 02:39 AM
Update: still occurring in 1.21.5 Release Candidate

saera pfeffer added a comment - 25/Oct/08 12:16 PM
Update: still occurring Second Life 1.21.6 (99587) Oct 14 2008 17:42:25 (Second Life Release)

Shadows Vella added a comment - 26/Oct/08 06:36 PM - edited
The problem occurred after I installed the new 178.13_geforce_winvista_32bit_english_whql drivers of NVidia.

I rolled back these drivers to the old 7.15.11.6230 27/08/2007 version.

This solved the problem.

It looks like that the problem may be a combination the new NVidia drivers.


saera pfeffer added a comment - 27/Oct/08 04:42 AM
Unfortunately my video cards are new. And those old drivers are not recommended by NVIDIA for my newer cards.
GeForce Release 177 BETA 177.92 August 26, 2008
is the oldest compatible drivers for my cards.

If LL could look into the issue, and perhaps work on fixing it, no one would need to revert to older drivers which...are old because they were replaced...by drivers that were published as fixes for other problems.

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2666 MHz)
Memory: 2813 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GT/PCI/SSE2
OpenGL Version: 2.1.2


Ellla McMahon added a comment - 27/Oct/08 08:58 AM
Please see the recent comment from nyx linden - 27/Oct/08 07:57 AM on VWR-7957

Update: As BigPapi stated, this issue is fixed in an internal branch, namely by removing support for palletized textures. The fix is in our internal branch viewer_combo_1-22, which means that it is on track to go through QA shortly and should be released with the first Release Candidate of 1.22 if the testing goes well.

Also, for those of you experiencing the flared pants bug (https://jira.secondlife.com/browse/VWR-9358), this bug is caused by the same issue with disabled support for palletized textures in the latest NVIDIA drivers. While rebaking avatar textures does not reset this mesh deformation, the fixed branch (with palletized texture support removed) no longer reproduces the bug. Keep an eye out for our release of 1.22 (we hope to release in the next couple of weeks).

Thanks to everyone who has helped us to track down and fix these issues. Your jira votes and technical details about these kinds of bugs allow us to better hunt down and fix the issues that are having the biggest impact. We hope to have this fix rolled out soon, so stay tuned!


Wolfgang Fackler added a comment - 21/Nov/08 06:59 PM
The bug is back!

Unfortunately, rebaking the clothes doesn't seem to work. If one item is affected, then /all/ of my items are affected.

When i created a new peice of clothing, even those got stuck. Adjusting the bars in "appearance" didn't seem to do anything.


Garn Conover added a comment - 02/Jan/09 07:09 PM
dupe of VWR-9358

ZeroG Howlett added a comment - 28/Feb/09 06:30 PM
For me, in addition to disabling palletized textures (ctrl+alt+F7), I had to also disable Foot Shadows (ctrl+alt+F5) and then do a character rebake. That workaround is doing for me for now, but of course it would be nice not to have to keep doing that.

Satomi Ahn added a comment - 08/Jul/09 07:08 AM
Stupid question: how a bug that affects 1.23 can be a duplicate of a bug that has been fixed in 1.22?
Either this is not a duplicate (and the metadata is wrong), or this is a regression and another ticket should have been opened, instead of adding 1.23 to the list.
Either case, there should now exist an unresolved ticket for the issue affecting the current viewer.

Other stupid question: how come the JIRA system allows such inconsistencies in metadata?