[#VWR-6851] Memory leak: SmartHeap reports Out of Memory

1. Second Life Viewer - VWR

Memory leak: SmartHeap reports Out of Memory

Created: 24/Apr/08 06:14 PM Updated: 01/Sep/08 11:22 AM

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Component/s:

Performance

Affects Version/s:

1.20

Fix Version/s:

None

File Attachments:

None

Image Attachments:

1. login memory usage.jpg (83 kB)	2. mem crash time.jpg (92 kB)	3. mem smartheap 1.jpg (19 kB)
4. out of memory.jpg (33 kB)

Environment:

Quad Core Dell and Quad Core HP, Dell with dual 8800 768 MB graphics and physics card, HP with single 8800 768 MB graphics card

Issue Links:

Duplicate

This issue duplicates:

~~VWR-5949~~ Out of Memory Error

This issue is original of duplicate:

VWR-2477 High memory usage after short periods of use

VWR-7885 NetscapeDispatchWnd in SecondLife.exe crashes after recent Windows Update to XP x64 edition

~~VWR-7336~~ New Twist to the Memory Heap Crash at 3GB; Program Compatibility Assistant Suspects 1-20-7 was installed incorrectly

~~VWR-8529~~ out of memory constantly poping up in sl

Relates

This issue Relates to:

~~VWR-3943~~ Out of Memory in Smartheap Library errors

This issue is related to by:

VWR-7376 Large performance drop within 20 minutes leading to glacial frame rates then crash

~~VWR-3155~~ Low FPS when displaying multiple avatars and Vista crashes

~~VWR-7336~~ New Twist to the Memory Heap Crash at 3GB; Program Compatibility Assistant Suspects 1-20-7 was installed incorrectly

~~VWR-364~~ Viewer memory leak (over several hours) (libcurl)

Linden Lab Issue ID:

DEV-14519

Description

« Hide

Constantly see memory usage going up on both Quad computers, until the systems crash, more so on the HP Quad. Errors include NetscapeDispatchWnd: Secondlife.exe-Application error. Also SmartheapLibrary - Out of memory, Also runtime error, Program c:\programfiles\secondlife\secondlife.exe. no specific activity on going during crash and no only on single SIM, can be any SIM.

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Comments

Change History

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Sylumm Grigorovich made changes - 27/Apr/08 02:04 AM

Field	Original Value	New Value
Link		This issue duplicates ~~VWR-5949~~ [ ~~VWR-5949~~ ]

Sylumm Grigorovich made changes - 27/Apr/08 01:08 PM

Link

This issue is related to by ~~VWR-364~~ [ ~~VWR-364~~ ]

Sylumm Grigorovich made changes - 27/Apr/08 01:12 PM

Link

This issue is duplicated by VWR-2477 [ VWR-2477 ]

aric linden made changes - 29/Apr/08 12:06 PM

Assignee

WorkingOnIt Linden [ WorkingOnIt Linden ]

lindenrobot made changes - 29/Apr/08 12:06 PM

Linden Lab Issue ID

DEV-14519

aric linden made changes - 01/May/08 03:46 PM

Resolution		Needs More Info [ 4 ]
Status	Open [ 1 ]	Resolved [ 5 ]

bengaltiger writer made changes - 17/May/08 08:37 AM

Resolution	Needs More Info [ 4 ]
Status	Resolved [ 5 ]	Reopened [ 4 ]

Azadine Umarov made changes - 18/May/08 03:53 AM

Attachment

out of memory.jpg [ 16761 ]

Azadine Umarov made changes - 18/May/08 09:29 AM

Link

This issue is related to by ~~VWR-3155~~ [ ~~VWR-3155~~ ]

Azadine Umarov made changes - 18/May/08 09:31 AM

Attachment		login memory usage.jpg [ 16768 ]
Attachment		mem crash time.jpg [ 16769 ]
Attachment		mem smartheap 1.jpg [ 16770 ]

Azadine Umarov made changes - 18/May/08 09:32 AM

Affects Version/s		1.20 Release Candidate [ 10300 ]
Affects Version/s	1.19.1.4 [ 10290 ]

Azadine Umarov made changes - 02/Jun/08 03:13 AM

Link

This issue is related to by ~~VWR-7336~~ [ ~~VWR-7336~~ ]

Azadine Umarov made changes - 03/Jun/08 08:28 AM

Link

This issue is duplicated by ~~VWR-7336~~ [ ~~VWR-7336~~ ]

Maggie Darwin made changes - 17/Jul/08 03:14 PM

Summary

Out of Memory, even with 4 Gig of RAM, on two different Quad Computers

Memory leak: SmartHeap reports Out of Memory

Maggie Darwin made changes - 25/Jul/08 11:46 AM

Affects Version/s	1.20 Release Candidate [ 10300 ]
Affects Version/s		1.20 [ 10350 ]

heronimus sands made changes - 29/Jul/08 10:05 AM

Link

This issue is related to by VWR-7376 [ VWR-7376 ]

Gellan Glenelg made changes - 07/Aug/08 04:08 AM

Link

This issue is duplicated by ~~VWR-8529~~ [ ~~VWR-8529~~ ]

Gellan Glenelg made changes - 07/Aug/08 04:33 AM

Link

This issue Relates to ~~VWR-3943~~ [ ~~VWR-3943~~ ]

Harleen Gretzky made changes - 20/Aug/08 04:37 PM

Link

This issue is duplicated by VWR-7885 [ VWR-7885 ]

Soft Linden made changes - 27/Aug/08 02:31 PM

Status	Reopened [ 4 ]	Resolved [ 5 ]
Resolution		Duplicate [ 3 ]

Husky Kohime made changes - 01/Sep/08 11:21 AM

Attachment

SecondLifeCrashReport.log [ 18499 ]

Husky Kohime made changes - 01/Sep/08 11:22 AM

Attachment

SecondLifeCrashReport.log [ 18499 ]

Sue Linden made changes - 13/Nov/08 11:24 AM

Workflow

jira-2007-12-22a [ 55284 ]

jira-2008-11-14 [ 70271 ]

Sue Linden made changes - 13/Nov/08 05:49 PM

Workflow

jira-2008-11-14 [ 70271 ]

jira-2008-11-14a [ 114956 ]

Sue Linden made changes - 13/Nov/08 06:17 PM

Workflow

jira-2008-11-14 [ 114956 ]

jira-2008-11-14a [ 125228 ]

Sue Linden made changes - 13/Nov/08 06:34 PM

Workflow

jira-2008-11-14 [ 125228 ]

jira-2008-11-14a [ 131729 ]

Sue Linden made changes - 13/Nov/08 06:57 PM

Workflow

jira-2008-11-14 [ 131729 ]

jira-2008-11-14a [ 140693 ]