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This issue is actually a dupe of VWR-6343. However that earlier issue has lost focus, so this is now the one I'm pointing LL devs to.
criteria: Windows Vista, nvidia graphics, 1.20 rc viewer key symptoms: * Intermittent freezes * Vista message about "driver stopped responding and has recovered". * eventually machine hangs For others reading/voting on this JIRA If your environment matches the criteria and you observe the listed symptoms, please comment with your environment details (cut/paste from Help / About Second Life), the viewer version you are using (please use 1.20.6 release candidate), and your nvidia driver version. More on the driver issue. It's really important to note what driver version you have, as we think it directly bears on this issue.
Please ensure that you have the latest nvidia drivers. For many this is the forceware 169.25 from December. I, however, use a GeForce Beta driver in my home Vista box: 174.74 from March. I did this for a game I bought last month. Though I was leery of using a beta graphics card, it fixed the game (Bioshock) and I've never experienced this driver instability on my machine. Also please note if you are using one of the Omega series drivers. Just trying to gather data... Thanks! OK all...
I just install all the latest Vista drivers - including the latest NVidia Driver. I also upgraded to RC6. I hoped many the latest NVidia driver would fix it. Well withing 10 minutes I went to help island and after standing there 5 minutes my screen freaky by flickering at me wildly for about 15 seconds then I got the video driver not responding error then crashed. A report log seems to have been sent to LL at 18:51 CDT. I logged in again to the same place at help island. As soon as i logged in the exact failure happened again. the failure seemed to log up to LL again. The latest NVidia driver I just upgraded to is.... Release Date: 2008-03-25 Version: 7.15.11.7432 A I have an NVIDIA GeForce 8400M GS and using Vista (NO SP1 INSTALLED) with all patches installed. Well the latest NVidia driver and the latest RC viewer combo has really made this problem show up a lot more. Just happened again. I was in from of a flame script. all was good until i click the flame controller script to turn off the flame.... and CRASHED. at 19:57 CDT
Toy OK.....
here is a first..... I crashed with the same flickering screen and the video driver not responding while using my 1.19.4 viewer. That is the first time with version 1.19. Things are much worse with the latest NVidia driver!!!! grrrrr Ok.. so my night ended last night with so many crashes on both the RC and 1.19.4 (more crashes on RC) that I lost count.
I am having a feeling that because I was much more stable with my older NVidia driver then I am now, maybe the LL developers have older or legacy Nvidia graphics comments embedded into the viewer that the new drivers are crashing on when they receive these older / conflicting commands. what I would really like to know is if there are any SL users with Nvidia cards and much older graphics drivers and if they are encountering any of these issues. If my theory is correct, those users with older graphics cards and outdated drivers (I am sure there are lots out there - I have just asked a SL friend how old her nvidia card and driver is - she never has these problems) will not crash - even with the newer RC viewer because the older code in the newer viewers wont clash with their older drivers/command sets. Just a thought! Toy (PS - I edited my earlier post because I thought I had upgraded to SP1 of Vista - but in fact I have not). I talked to my friend that has an nVidia 7300 and her system and respective video drivers are dated back to last summer. She has done no upgrades to her system or drivers. she gets ZREO of these effects of the viewer crashing with that "video driver not responding" or any of the freezes.
old coding instructions clashing with newer Nvidia drivers? Happened to me again. I got the video driver error and subsequent SL client crash. I have never had the whole PC crashing tho
NVidia Driver version: 7.15.11.6925 Second Life 1.20.6 (86925) May 6 2008 20:43:54 (Second Life Release Candidate) You are at 276571.4, 297807.5, 24.5 in Rangitoto located at sim7162.agni.lindenlab.com (8.10.144.164:13001) Second Life Server 1.21.1.86182 ####Happened at this location### CPU: Intel Core 2 Series Processor (2393 MHz) Memory: 3070 MB OS Version: Microsoft Windows Vista (Build 6000) Graphics Card Vendor: NVIDIA Corporation Graphics Card: GeForce 8800 GT/PCI/SSE2 OpenGL Version: 2.1.2 LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.15020 (Mozilla GRE version 1.8.1.13_0000000000) Packets Lost: 50/11207 (0.4%) I am having this happen all this time. I am on the latest driver and the RC viewer just will not let me use it. Which is a real shame because i really like the new UI.
I have had this problem ever since a few days after the first "dazzle" viewer was released. My environment: (it is Vista 64bit) Second Life 1.19.1 (4) Apr 2 2008 11:59:37 (Second Life Release) You are at 260798.9, 235118.1, 749.2 in Glenmore located at sams-pc (127.0.0.1:58304) Second Life Server 1.21.1.86182 CPU: AMD (Unknown model) (3214 MHz) Memory: 4094 MB OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001) Graphics Card Vendor: NVIDIA Corporation Graphics Card: GeForce 8600 GTS/PCI/SSE2 OpenGL Version: 2.1.2 LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.15035 (Mozilla GRE version 1.8.1.13_0000000000) Packets Lost: 865/224178 (0.4%) Viewer Digest: bb2966f6-cf81-a0de-1e21-dcd21f05428a Ok all... I got some lear progress....
As I mentioned, since upgrading my laptop to the latest Nvidia driver, both my RC6 and my 1.19.4 viewer were crashing constantly. In frustration, I went back to the advanced graphics parameters and disabled the ATMOSPHERIC SHADERS Ever since disabling it, I have not crashed with eith client all night and for 2 hours today. I should have crashed many times already. Disabling that parameter so far has stopped the video driver crashing. I will keep trying with this setting diabled on the new RC6 Toy! Second Life 1.20.6 (86925) May 6 2008 20:43:54 (Second Life Release Candidate)
You are at 288803.3, 280419.2, 443.2 in Synister located at sim4848.agni.lindenlab.com (216.82.27.59:12035) Second Life Server 1.21.1.86182 CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2493 MHz) Memory: 4094 MB OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001) Graphics Card Vendor: NVIDIA Corporation Graphics Card: GeForce 8600M GS/PCI/SSE2 OpenGL Version: 2.1.2 LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.15055 (Mozilla GRE version 1.8.1.13_0000000000) Packets Lost: 11/165746 (0.0%) Driver Version (from HP) 7.15.11.7432 - currently I have tried 2 SL Clients and two sets of driver from HP.... all crash me to a blue screen of death with the message at the top IRQL_IS_NOT_LESS_OR_EQUAL... I could probably quote most of the rest of the page I have seen it so often ;) I;m due a crash... I had better hit the add button ^^ added to above,,, atmospheric shaders and avatar imposters were both off...
I see the periodic freezes with the RC client... I will have to set aside time to see how much worse it gets and whether it eventually crashes; so far, I've either gotten fed up with it and relogged with the release client, or had to sign off to deal with RL.
At first, all is well, but after a while, the client starts freezing for short intervals; the freezes start to happen more and more often as time goes on. Configuration: Second Life 1.20.6 (86925) May 6 2008 19:36:48 (Second Life Release Candidate) CPU: AMD Athlon(tm) 64 X2 Dual Core Processor 5400+ Memory: 3905 MB OS Version: Linux 2.6.24-16-rt #1 SMP PREEMPT RT Thu Apr 10 14:04:43 UTC 2008 x86_64 Graphics Card Vendor: NVIDIA Corporation Graphics Card: GeForce 8600 GT/PCI/SSE2 OpenGL Version: 2.1.2 NVIDIA 169.12 LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.15085 (Mozilla GRE version 1.8.1.13_0000000000) Update status...
I used the new client again for several hours yesterday and near the end of the night I encountered 1 "video driver not responding" error which although it was disappointing, the number of video driver crashes after turning off the atmospheric shading is almost like it stopped. To show if it truly is that parameter - today I will re-enable the parameter and see if the crashing starts up again. Toy |
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I am still getting the same symptoms that has been mentioned in this opening ticket. I am using an HP Pavilion Laptop running Vista and the NVidia driver set. Although this symptom has substantially reduced in frequency in V 1.20.5 vs the older RC's, it is still happening. I am thinking that the related freeze/nofreeze cycling that seems to preceed this crash is related to the fact that for laptop NVidia drivers, the integrated chipset controls video and network. Just a guess.
I am hoping this is the new ISSUE ID that Periapse Linden is now following.
If the LL teams wants me to try something... send me an IM or leave me a comment here and I will help as soon as I come check here for updates to this issue ( I do not get atuo email notifications so IMing me is the most effective).
Toy