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Key: VWR-6696
Type: Bug Bug
Status: Resolved Resolved
Resolution: Duplicate
Priority: Critical Critical
Assignee: Unassigned
Reporter: Freyina Dreamscape
Votes: 0
Watchers: 1
Operations

If you were logged in you would be able to see more operations.
1. Second Life Viewer - VWR

Says Logging In, begins loading, then screen goes dark, flashes of desktop and second life, goes dark again; i have windows vista (cache has been cleared)

Created: 19/Apr/08 10:14 AM   Updated: 06/Jun/08 07:49 AM
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Component/s: Crashes
Affects Version/s: 1.19.1.4
Fix Version/s: None

Environment:
Second Life 1.19.1 (4) Apr 2 2008 11:59:37 (Second Life Release)

CPU: AMD (Unknown model) (1795 MHz)
Memory: 1983 MB
OS Version: Microsoft Windows Vista (Build 6000)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce Go 6150/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.0
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.14538 (Mozilla GRE version 1.8.1.13_0000000000)
Viewer Digest: bb2966f6-cf81-a0de-1e21-dcd21f05428a
Issue Links:
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 Description  « Hide
Step 1 - I enter my password
Step 2 - I hit enter
Step3 - Second Life says "Logging In"
*Observed: My screen goes black. Second Life flashes very quickly, shows that it is still in the Logging In phase, looks different like it is spread out. Desktop flashes very quickly as well, looks spread out also. Screen always goes black. I have to press Ctrl-Alt-Delete to start task manager. It takes a while for me to end task. Second Life will ends, but begins over and over. Eventually I can end Second Life. Internet is working. I have Windows Vista. I was able to clear my cache. Nothing helps. Each time I try to log into Second Life, an error report is sent from the previous crash.
=Expected: I expected to log into Second Life like I usually do.

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Ellla McMahon added a comment - 30/May/08 07:52 PM - edited
Freyina, this seems related to VWR-6733 please see the comments on that issue.

Please try the latest RC 1.20.8 which can be downloaded from here http://secondlife.com/support/downloads.php Test Viewers > Release Candidate Viewers

Please also check you have the latest graphics drivers by either going to your manufacturer's site or by checking here
Knowledge Base > Second Life Info > Solution Finder > Technical Issue > How do I get the latest drivers for my graphics card? Topic #: 4051-3884
http://secondlife.com/support/?questionID=3884

You can check your drivers by running DirectX Diagnostic Tool
Click Start > (in start search) Type dxdiag > Click on the programme > Save All Information. Please attach the text file to this issue.

If the RC still crashes for you, please attach a crash report to this issue
Knowledge Base > Second Life Info > Solution Finder > Technical Issue > Where do I find my Second Life diagnostic logs? Topic #: 4051-4209
http://secondlife.com/support/?questionID=4209

Hope this helps