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Issue Details (XML | Word | Printable)

Key: VWR-6674
Type: Bug Bug
Status: Resolved Resolved
Resolution: Fixed
Priority: Critical Critical
Assignee: Brad Linden
Reporter: Dekka Raymaker
Votes: 52
Watchers: 22
Operations

If you were logged in you would be able to see more operations.
1. Second Life Viewer - VWR

Linden Sea is Black (water only, not the land or terrain under the water)

Created: 19/Apr/08 03:06 AM   Updated: 07/Jan/09 07:54 AM
Return to search
Component/s: Graphics
Affects Version/s: 1.20 Release Candidate
Fix Version/s: 1.20

File Attachments: None
Image Attachments:

1. black water 1.jpg
(102 kB)

2. black water 2.jpg
(90 kB)

3. black water 3.jpg
(116 kB)

4. black water 4.jpg
(141 kB)

5. black water or is it oil.jpg
(80 kB)

6. Black Water.jpg
(173 kB)

7. Black_Sea_1.jpg
(87 kB)

8. Black_Sea_2.jpg
(48 kB)

9. Black_Sea_3.jpg
(67 kB)

10. Clear water.jpg
(25 kB)

11. Hmm..still black looking to me..jpg
(103 kB)

12. oil-spill-from-pirate-ship.jpg
(282 kB)

13. rendering surface patch_001.jpg
(117 kB)

14. screenshot-1.jpg
(89 kB)

15. screenshot-2.jpg
(24 kB)

16. sea.jpg
(149 kB)

17. shader-bug_001.jpg
(194 kB)

18. shader-bug_002.jpg
(237 kB)

19. sky and avi.jpg
(111 kB)

20. Tarry water.jpg
(25 kB)
Environment:
Second Life 1.20.2 (85278) Apr 17 2008 18:42:49 (Second Life Release Candidate) 8-now also Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release) -AlexanderThe Benelli]

You are at 258595.4, 298526.5, 21.7 in Fire located at sim7107.agni.lindenlab.com (8.10.144.109:13006)
Second Life Server 1.20.1.85162

CPU: Dual PowerPC 970 (2700 MHz)
Memory: 4096 MB
OS Version: Darwin 8.11.0 Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC Power Macintosh
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: NVIDIA GeForce 6800 GT OpenGL Engine
OpenGL Version: 1.5 NVIDIA-1.4.18
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.14532 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 0/19985 (0.0%)
Issue Links:
Duplicate
 
Relates

Linden Lab Issue ID: DEV-13980
Linden Lab Internal Branch: Branch_1-20-Viewer


 Description  « Hide
Linden Sea is Black. Twiddled graphics in preferences, nothing happened, cleared cache, restarted twice. Sea remains black, JPEGs attached. On the second JPEG notice that under the top layer, the sea is the correct colour.

 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Dekka Raymaker added a comment - 19/Apr/08 03:23 AM
New observation, after flying higher I notice that the sea isn't black, it's just a very very dark blue, but at land level it is correct to say it is black still. New JPEG attached to show.

WarKirby Magojiro added a comment - 19/Apr/08 04:37 AM - edited
I have this too, with the 1.20 RC2 client. I did NOT have this issue with RC1

CPU: AMD (Unknown model) (2010 MHz)
Memory: 3072 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: Radeon X1800 Series x86/MMX/3DNow!/SSE2
OpenGL Version: 2.0.6847 WinXP Release
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.14533 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 8/38924 (0.0%)

Your video card is Nvidia, mine is ATI, so it's not manufacturer specific.

oh, but also, the sea looks right again if I disable basic shaders. Of course, that destroys much of the nice rendering process and makes things ugly.


saz upshaw added a comment - 19/Apr/08 06:54 AM
Me too. On RC2 not on RC1. I am being throttled so can't get back in to text the 'basic shaders' setting, will try later today and update, just wanted to get comment up.

Second Life 1.20.2 (85278) Apr 17 2008 19:35:32 (Second Life Release Candidate)

You are at 262021.0, 257922.0, 26.6 in Help Island Public located at sim2147.agni.lindenlab.com (216.82.16.152:13005)
Second Life Server 1.20.1.85162

CPU: Intel Pentium 4 (Unknown model) (3207 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: RADEON 9800 PRO x86/SSE2
OpenGL Version: 2.0.6645 WinXP Release
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.14535 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 6281/30867 (20.3%)


Scott Hifeng added a comment - 20/Apr/08 03:52 AM
Water has turned black for me, too.

CPU: Intel Pentium 4 (Unknown model) (2992 MHz)
Memory: 1279 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: VisionTek RADEON X1300 x86/SSE2
OpenGL Version: 2.0.6956 WinXP Release
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.14556 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 0/12426 (0.0%)


Ashley Rousselot added a comment - 21/Apr/08 06:27 AM
I've seen this issue as well, on 2 systems, one uses an Nvidia 8800GT with 174.74 Drivers, The other with an ATI card.

The issue only appears with the release candidate 1.20.2 turning off basic shaders does bring the normal older water back.


WarKirby Magojiro added a comment - 23/Apr/08 05:59 PM
Glow is also broken for me, very likely related to this.

Crusher Soderstrom added a comment - 24/Apr/08 02:12 AM
Second Life 1.20.3 (85643) Apr 22 2008 18:39:39 (Second Life Release Candidate)

CPU: AMD (Unknown model) (2412 MHz)
Memory: 1023 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: Radeon X1300/X1550 Series x86/MMX/3DNow!/SSE2
OpenGL Version: 2.0.6956 WinXP Release
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.14651 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 566/234029 (0.2%)

Same on this machine after update to RC3


trilobite reisman added a comment - 24/Apr/08 07:08 AM
I've had this for I barely know how long... months...

Particularly noticeable is when shaders are on, water ripples look fine from underwater but from above water everything remains black.


icktoofay Kamachi added a comment - 24/Apr/08 12:21 PM
I'm getting this too. It's making me think that SL is somewhere around the Black Sea.

Second Life 1.20.3 (85643) Apr 22 2008 18:39:39 (Second Life Release Candidate)

You are at 262570.9, 257821.0, 37.1 in Grasmere located at sim3841.agni.lindenlab.com (216.82.23.68:13005)
Second Life Server 1.20.1.85162

CPU: Intel Core 2 Series Processor (2128 MHz)
Memory: 2032 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: Radeon X1600 Series x86/SSE2
OpenGL Version: 2.0.5883 WinXP Release
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.14661 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 507/1514562 (0.0%)


WarKirby Magojiro added a comment - 24/Apr/08 06:11 PM
This issue started for me in the 1.20 RC2. It was NOT present in the RC1 or RC0.

WarKirby Magojiro added a comment - 24/Apr/08 06:14 PM
This is also not fixed in the 1.20 RC4 client. Increasing priority. This cannot be allowed to be rolled into the main client.

Bridie Linden added a comment - 24/Apr/08 09:44 PM
WarKirby-

What version of your video card drivers are you running?


Six Numanox added a comment - 25/Apr/08 12:00 AM
I have this problem as well running a GeForce 7600GT using the 174.74 driver. It looks to me that the black comes from the land under the water which is rendered jet black. Set your rez distance very short and you will find the water looks fine untill the land under it is rezzed. And yes, kill the shader and back to normal. Everything else looks so good that it makes the black water even more annoying.

WarKirby Magojiro added a comment - 25/Apr/08 12:38 AM
Good idea bridie. It seems there was a new driver quite recently for my card. updating has fixed this problem.

Everyone else having this, I suggest updating your video drivers and see if that solves it.


Dekka Raymaker added a comment - 25/Apr/08 02:04 AM
Problem persists for my mac configuration above, in RC4. No updated video card drivers available. Tried switching Atmospheric Shaders off and adjusting other settings, sea remains black.

QueenKellee Kuu added a comment - 25/Apr/08 04:17 AM
Also having this issue exactly as described, on a Mac. No driver updates appear available.

Second Life 1.20.4 (85828) Apr 24 2008 14:57:39 (Second Life Release Candidate)

You are at 276881.1, 251437.9, 26.0 in Trompe Loeil located at sim5688.agni.lindenlab.com (8.2.34.244:13006)
Second Life Server 1.20.1.85162

CPU: 4 x PowerPC 970 (2500 MHz)
Memory: 2048 MB
OS Version: Darwin 8.11.0 Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC Power Macintosh
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: NVIDIA GeForce 6600 OpenGL Engine
OpenGL Version: 1.5 NVIDIA-1.4.18


Alexa Linden added a comment - 25/Apr/08 08:16 AM

Dekka Raymaker added a comment - 25/Apr/08 11:25 AM
This is one of the reasons I'm losing confidence in Linden Labs on a daily basis, you ask for us to report problems in JIRA and when we do someone comes a long doesn't read the issue and marks it up as a duplicate and resolved. It's even assigned to Brad Linden, if any Linden is to 'resolve' this, at least leave it to those it's assigned to.

Well this isn't in any way a duplicate of VWR-2610, this is so bloody annoying.

I'm reopening this bug, it's NOT resolved.


Alyx Sands added a comment - 25/Apr/08 11:36 AM
Now I have the choice for my ATI X600 (on a Win XP machine) card to either have a stable driver that doesn't give me an error that ATI has known about for almost a YEAR (the one about an incompatible CRT-which is even more ridiculous as I don't have a CRT screen) or to have pitch black seas. I DID update, but that was not only a royal pain in the butt as it never goes smoothly, it also brought those nasty errors back which have been in the ATI drivers ever since version 7.7. Using 8.4, water is okay, but the errors are obviously NOT okay.

And Alexa, what was that about a duplicate? Those two have NOTHING in common AT ALL, just as Dekka said.


SuezanneC Baskerville added a comment - 26/Apr/08 03:52 PM
Same problem.

ATI x800.

Driver Packaging Version 8.432-071101a-054435C-ATI
Catalyst® Version 07.11
Provider ATI Technologies Inc.
2D Driver Version 6.14.10.6734
2D Driver File Path System/CurrentControlSet/Control/Video/{9AA048D0-12CA-48DF-9A40-2118F5816E7C}/0000
Direct3D Version 6.14.10.0540
OpenGL Version 6.14.10.7056
Catalyst® Control Center Version 2007.1101.2317.39832


keava vita added a comment - 27/Apr/08 09:34 AM
Same problem - and only with RC 1.20.4 and previous version. Not on earlier versions.

Environment:
Second Life 1.20.4 (85828) Apr 24 2008 14:59:50 (Second Life Release Candidate)

CPU: Intel Core 2 Series Processor (1862 MHz)
Memory: 1006 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ASUS X1650 Series x86/SSE2
OpenGL Version: 2.0.6233 WinXP Release
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.14730 (Mozilla GRE version 1.8.1.13_0000000000)


gozo aya added a comment - 27/Apr/08 09:36 AM
Same problem as above.

Environment:
Second Life 1.20.4 (85828) Apr 24 2008 14:59:50 (Second Life Release Candidate)

CPU: Intel Core 2 Series Processor (1862 MHz)
Memory: 1006 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ASUS X1650 Series x86/SSE2
OpenGL Version: 2.0.6233 WinXP Release
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.14730 (Mozilla GRE version 1.8.1.13_0000000000)


gozo aya added a comment - 28/Apr/08 12:55 AM
Upgraded my display drivers and this fixed the problem for me at least!

keava vita added a comment - 28/Apr/08 12:58 AM
Thanks Gozo!
Saw your post in forums! Upgrading my display drivers worked for me as well!

Ricardo Lewsey added a comment - 28/Apr/08 07:44 AM
It may (or may not!) be relevant that on a Samsung NP-X60 laptop I get black sea when running 1.20.4 under Windows XP, but a beautiful blue sea on Ubuntu Linux 8.04 on the same dual-boot machine.

Updating the display drivers made no difference at all on Windows XP. Your mileage clearly does vary!

Environment details:
Second Life 1.20.4 (85828) Apr 24 2008 14:58:12 (Second Life Release Candidate)

Second Life Server 1.21.0.85745

CPU: Genuine Intel(R) CPU T2500 @ 2.00GHz
Memory: 2025 MB
OS Version: Linux 2.6.24-16-generic #1 SMP Thu Apr 10 13:23:42 UTC 2008 i686
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Mobility Radeon X1600
OpenGL Version: 2.1.7412 Release
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.14750 (Mozilla GRE version 1.8.1.13_0000000000)


Brad Linden added a comment - 28/Apr/08 08:05 PM
I committed a fix for this in r86117 so it should be resolved in builds after that (hopefully RC5 and later).

Crenshaw Laville added a comment - 01/May/08 05:33 AM
Second Life 1.20.4 (85828) Apr 24 2008 14:59:50 (Second Life Release Candidate)

You are at 178324.2, 271136.8, 21.3 in White Bliss located at sim5031.agni.lindenlab.com (8.2.32.32:13001)
Second Life Server 1.21.1.86182

CPU: Intel Pentium 4 (Unknown model) (3192 MHz)
Memory: 1535 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: Radeon X1650 Series x86/SSE2
OpenGL Version: 2.0.6956 WinXP Release
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.14822 (Mozilla GRE version

SAME PROBLEM - Started after the update prior to this version.


Dekka Raymaker added a comment - 01/May/08 06:43 PM
Way to go Brad. Everything looks good in RC5

Alyx Sands added a comment - 02/May/08 08:18 AM
I can confirm it's working in the new RC-I was glad I could roll back my drivers to version 7.6 to avoid those damn errors but have blue water again.

Selkit Diller added a comment - 07/May/08 04:00 AM
Issue extends beyond just the Release Candidate; Experiencing this issue in the main viewer as well...

CPU: AMD (Unknown model) (2210 MHz) (AMD Phenom 9500, quad)
Memory: 8191 MB
OS Version: Microsoft Windows XP x64 Edition Service Pack 2 (Build 3790)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7900 GS/PCI/SSE2 (Driver version 175.16, also occurred on 174.74, have not rolled back to 169.21 to test it yet)
OpenGL Version: 2.1.2

Occurs in the actual released 1.19.1 (4) candidate as well as RC4, on this system. Have not tested RC5, because Dazzle's so freakin' ugly...


Selkit Diller added a comment - 07/May/08 04:39 AM - edited
Right, tested on RC5 as well. Dazzle still spectacularly ugly. Re-skinning it still a pain in the ass. That aside... water's still black. So no, not fixed, tested two nVidia beta drivers and one nVidia release driver, all three broken.

edit:

In consideration, this may well be related to driver updates and fixes made by both vendors to cope with changes made in shader handling, in some engines (Specifically, Source, which on some 7-series GeForce cards recently required x64 users to use a beta driver to work at all on some games). ATI's most recent release driver doesn't seem to suffer this issue (tested on an X800, anyone able to confirm on newer hardware?), but the nVidia 7200 Go seems to, nVidia 7900 GS does (primary system listed above), and a secondary nVidia 8400 Go system does as well. Note that oddly, rolling back the display driver on the 7900 to the most recent nVidia main release, results in properly behaving water on 1.19.4, but not in RC5.

Same result in RC5 and 1.19.4 on the 174/175 beta drivers necessary to make Garry's Mod/Portal/HL2ep2 work at all, however – Black water.


Sascha Vandyke added a comment - 08/May/08 05:34 AM
I have this on a Dell XPS 1710 notebook (Nvidia Geforce Go 7900GTX 512MB, driver version 174.31) with 1.19.1.4 too. If i disable atmospheric shaders in preferences-graphics-custom sea goes back to normal. Can't really change graphics driver for that . If you want i put some pics too.

CPU: Intel Core Series Processor (2163 MHz)
Memory: 2047 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce Go 7900 GTX/PCI/SSE2
OpenGL Version: 2.1.2


Sascha Vandyke added a comment - 08/May/08 05:36 AM
Added the pics

Pastrami Linden added a comment - 13/May/08 09:07 AM - edited
Re-opening issue internally. Had a fix for ATI, we're now working on it for Nvidia

Lulu Pink added a comment - 23/May/08 03:33 PM
I have the same depending on which nVidia driver i use:
With driver beta 169.28 water is fine, when i install the latest released 175.16 all water turns black.

CPU: Intel Pentium 4 (Unknown model) (2679 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7600 GT/PCI/SSE2
OpenGL Version: 2.1.2

All RC releases from RC0 to RC7 act the same (havent tested RC8 yet, tired of switching the driver back and forth)


eimear halcali added a comment - 10/Jun/08 11:45 AM
i to have this problem..everything else is perfect except for the black water..so i untick basic shaders..but we are losing out ..especially if you are into photography as i am..the difference in pictures is unbelievable..i hope this issue can be resolved soon..thank you Eimear Halcali

Second Life 1.19.1 (4) Apr 2 2008 11:59:37 (Second Life Release)

You are at 208930.4, 273692.3, 21.7 in Isla del Sol located at sim3584.agni.lindenlab.com (216.82.22.65:13002)
Second Life Server 1.22.2.89099

CPU: Intel Pentium 4 (Unknown model) (3790 MHz)
Memory: 2047 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 6800/PCI/SSE2
OpenGL Version: 1.5.3
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.15788 (Mozilla GRE version 1.8.1.13_0000000000)


adelle fitzgerald added a comment - 16/Jun/08 12:30 PM
I didn't have this problem until I updated my graphics drivers. I was using an old driver, NVidia 93.81 (driver 6.14.10.9381) and the Linden water was perfect on all RC versions. Today I updated my graphics drivers to the latest NVidia 175.16 (driver 6.14.11.7516) and the water is black. Turning off atmospheric shading makes the water clear again, but basically turns off windlight (which may not be a bad thing as all windlight has done for me is reduce my framerate to about 75% of what it used to be, ok, shameless dig i know)

Second Life 1.20.10 (89467) Jun 10 2008 18:17:42 (Second Life Release Candidate)

CPU: Intel Pentium 4 (Unknown model) (3600 MHz)
Memory: 1536 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7800 GS/AGP/SSE2
OpenGL Version: 2.1.2


Selkit Diller added a comment - 23/Jun/08 08:25 AM
Tested again on new hardware, on 1.19.4, will test on 1.20(10):

CPU: AMD (Unknown model) (2210 MHz) (Phenom 9500, quad)
Memory: 8191 MB
OS Version: Microsoft Windows XP x64 Edition Service Pack 2 (Build 3790)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GTX/PCI/SSE2
OpenGL Version: 2.1.2

No black water, everything absolutely perfect, nVidia driver 175.16. Weirdly enough, it now seems related to specific hardware. Issue occurs on the 175.16 driver on an nVidia 7200 mobile, nVidia 7900 GS , and nVidia 8400 GM. May be related to the lower-end shader models the 7200, 7900 GS and 8400 GM use compared to the GTX monstrousity installed in this particular machine. Issue does not occur on the 9800 GTX. Suspect the issue might be a problem with the shader setup used by pre 8-series cards and GM series mobile 8 series cards.


elliot basevi added a comment - 23/Jun/08 06:36 PM
Upgrading to the 175.16 drivers has actually INTRODUCED this issue on my PC, so it would seem that the new nVidia drivers do not work properly on older hardware. This is on 1.19.4. I haven't downloaded the release candidate this time around.

I'm not getting completely back seas like the images above, but rather a black "sea bed" - i.e. any land that is below sea level. Switching off Atmospheric Shaders fixes it, but then doing that defeats the whole point of Windlight!

CPU: AMD (Unknown model) (2200 MHz)
Memory: 2559 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 6800/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.2


Jonit Ivory added a comment - 25/Jun/08 02:08 AM
Upgrade to NVIDIA 7800 GS 16/05/2008 7.15.11.7519 drivers introduced this issue for me, it is the ground below water level that is black. Turning
off Water rendering returns the ground below the waterline to normal.

Attaching screenshot of it showing the change below waterline.

Second Life 1.20.10 (89467) Jun 10 2008 18:17:42 (Second Life Release Candidate)

CPU: Intel Core 2 Series Processor (2393 MHz)
Memory: 2046 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7900 GS/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.16138 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 0/3886 (0.0%)


Shire Pony added a comment - 29/Jun/08 01:03 AM
Black water introduced after upgrading to current NVidia 175.19 drivers. Affects both the release and release candidate clients.

Second Life 1.20.11 (90229) Jun 19 2008 21:24:47 (Second Life Release Candidate)

CPU: Intel Core 2 Quad Processor (3005 MHz)
Memory: 8191 MB
OS Version: Microsoft Windows Vista x64 Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7950 GT/PCI/SSE2
OpenGL Version: 2.1.2


Lumierei Lykin added a comment - 29/Jun/08 05:17 PM
I'm having this issue as well after updating my nvidia drivers. I tried looking again to see if there was something I missed... there wasnt. Im using the current version of SL but dont ask me otherthings.. I'm not the computer wiz in my family. but I'm seeing the same thing as the people above.

Tensai Hilra added a comment - 02/Jul/08 10:15 PM
Very very fresh install, XP SP2, latest nvidia drivers, 175.18...

Will try 175.16 and see how that works

CPU: AMD (EDIT: AMD64 x2) (2211 MHz)
Memory: 3072 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7800 GTX/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.2


Mokona512 Hax added a comment - 04/Jul/08 06:59 AM
Second Life 1.20.12 (90824) Jun 27 2008 21:30:48 (Second Life Release Candidate)

You are at 238130.1, 234335.7, 34.4 in Kit Estates located at sim846.agni.lindenlab.com (64.154.223.91:13000)
Second Life Server 1.22.4.90499

CPU: AMD (Unknown model) (2717 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 6800 Ultra/AGP/SSE2/3DNOW!
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.16351 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 0/1590 (0.0%)

same problem here also, I posted a bug report but they removed it as it was one of many reports, reporting the same problem

the problem is caused by the atmospheric shaders
(while disabling basic shaders will also fix it, thats only because disabling it also disables many other rendering features along with atmospheric shaders


pat chemistry added a comment - 11/Jul/08 02:10 PM
My gf lately got the black sea too, she can trigger it only with "local lights on/off", local lights on = black
sea. She got it while upgrading nvidia drivers ( the previous version), and it has not gone with the 175.16
version. It is indeed not black water but black ground under the water.
She uses a Nvidia 7600GT AGP 256mb (DDR3) Graphics card.

Second Life 1.20.11 (90229) Jun 19 2008 21:24:47 (Second Life Release)
You are at 262122.0, 288842.1, 16.9 in Zi Jin Cheng located at sim5423.agni.lindenlab.com (8.2.33.170:13002)
Second Life Server 1.22.4.90499
CPU: Intel Pentium 4 (Unknown model) (2800 MHz)
Memory: 2048 MB OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: unknown board/AGP/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.16304 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 2168/185737 (1.2%)

Second Life 1.20.13 (91658) Jul 8 2008 16:01:06 (Second Life Release Candidate)
You are at 262118.1, 288883.4, 701.1 in Zi Jin Cheng located at sim5423.agni.lindenlab.com (8.2.33.170:13002)
Second Life Server 1.22.4.90499
CPU: Intel Pentium 4 (Unknown model) (2799 MHz)
Memory: 2048 MB OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: unknown board/AGP/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.16535 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 2/5658 (0.0%)


Vasko Hawker added a comment - 16/Jul/08 10:00 AM
with my geforce 7600 i had that problem
https://jira.secondlife.com/browse/VWR-7649

but with my new geforce 8600 gt i have no such problem anymore...

-arne


Lulu Pink added a comment - 24/Jul/08 05:38 PM
Fixed???
not for me...
No change with 1.20.15 viewer to the black sea with:
GeForce 7600 GT/PCI/SSE2 and latest driver 175.19

Lulu Pink added a comment - 24/Jul/08 05:39 PM
PLEASE, check it again, it is not resolved at all...

Lulu Pink added a comment - 24/Jul/08 07:24 PM
Again a fresh snapshot that shows the water black in the sim and around the sim (stand alone island) normal blue.
nvidia Driver 175.19 (latest release, no newer beta available)

Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)

You are at 227414.5, 261129.8, 46.8 in Blacksilk Isles located at sim7972.agni.lindenlab.com (8.10.149.39:13001)
Second Life Server 1.22.4.90499

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2669 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7600 GT/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.16852 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 1/15303 (0.0%)


Harleen Gretzky added a comment - 25/Jul/08 12:11 AM
@Lulu - Do you have black sea on other sims? If you turn off Water Reflections in your Graphics preferences is it still black?

Your snapshot to me looks like nothing more than the terrain reflection on the water.


Lulu Pink added a comment - 25/Jul/08 06:09 AM - edited
Great... just put it to resolved and fixed again!
IT IS NOT FIXED !!!

and yes, i have it in EVERY sim.
and yes, it is actually not the water but for some reason the ground below water turns total black.
It looks like reflections cause this is the sim border and besides is "nothing" but water.
no, i have water reflections turned off.
But turning of atmospheric shaders "solves" it yes...
that is not a solution but turning something OFF to avoid the problem.

When i use an older only in beta status available driver 169.28 it was (i havent tried again) OK.


Harleen Gretzky added a comment - 25/Jul/08 06:14 AM - edited
IMO, the ground beneath the water being black is probably a different issue and this is indeed fixed. In fact that issue is VWR-8211.

Lulu Pink added a comment - 25/Jul/08 06:40 AM - edited
some snapshots which show it maybe better in direct comparison

then look at the screens i just made... if it is a different issue then it isnt fixed...

OK... well, i dont know if it is really different, the different screenshots shown here show my problem...
VWR-8211 does it also...
i will copy my comments over there...

thanks for pointing this to me...


Harleen Gretzky added a comment - 25/Jul/08 07:13 AM
I cannot test this since neither issue is happening to me, but I would think that turning off SurfacePatch (Advanced->Rendering->Types->SurfacePatch or Ctrl-Alt-Shift-5) would remove the black if it were indeed the terrain. Also this issue the void area seems to also be black, where in VWR-8211 it is not.

Lulu Pink added a comment - 25/Jul/08 05:20 PM
Just checked if turning off Surface Patch removes the black and it does indeed.

I guess by "void area" you mean the area around a single sim. Should be to see in "6. Black Water.jpg" where you see a clear straight line where it changes from black to blue which is the sim border.
It is not black... it's the terrain in a sim which is black below water level. I see clearly the sim borders where it changes to normal.
So i think VWR-8211 does describe and match this issue best.
And it is caused by a combination of certain graphic cards (seems to be often Nvidia 7xxx) with new drivers and atmospheric shaders. (which is a shame as especially the water looks SOOOOO much better with that).


eimear halcali added a comment - 26/Jul/08 06:49 AM - edited
ok..i have been watching this issue for some time now..and i have done everything that has been suggested to try and resolve this issue..i have rendered surface patch..upgraded my drivers and as you can see..i still have black water..it isn't a problem for me to keep basic shaders turned off..until i want to take pictures for photography work i do in SL..then it becomes a huge problem..without basic shaders enabled i am missing out big time..i can see this issue is noted as resolved..well..it isnt resolved for me as you can see from the two new pictures i have included....Eimear Halcali..ps..if anyone has other sugestions which might help me please feel free to email me..Thank You

Harleen Gretzky added a comment - 26/Jul/08 08:36 AM
@eimear - Have you tried the optional 1.20 viewer? That is the viewer that this has been fixed in.

eimear halcali added a comment - 27/Jul/08 01:29 PM
Hi Harleen..Thank You for the Advice..i am using the 1.20 RC viewer..and yes the black sea has gone..but i have enclosed another two pictures for you to see the sky and water and avis are far from ok still..got any ideas what could be causing this problem for me ?..i am using a NVIDIA GEFORCE 6800 graphics card on a three year old XP computer..Thank You..Eimear Halcali

AlexanderThe Benelli added a comment - 27/Jul/08 02:13 PM
This now has been rolled out into the main client.
I'm still getting black under water land when athmospheric rendering is on...

Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)
Second Life Server 1.22.4.90499

CPU: AMD (Unknown model) (1809 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7600 GT/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.16919 (Mozilla GRE version 1.8.1.13_0000000000)


AlexanderThe Benelli added a comment - 27/Jul/08 02:19 PM
I changed the version to the current release as my water is black just right now and its the official mainstream release 1.20...
[Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)]

AlexanderThe Benelli


Harleen Gretzky added a comment - 27/Jul/08 03:56 PM
Black terrain under the water is a different issue, see VWR-8211

Birgitta Morgan added a comment - 30/Jul/08 03:17 PM
I started having black land since yesterday. I am running Second Life 1.20 on a 64bit HP Laptop, wkith 4 gig of ram, 512 MB dedicated memory on NVIDIA GeForce 8600M GS graphics card. :Please help me resolve this sad experience. Thank you,
Birgitta Morgan

Harleen Gretzky added a comment - 30/Jul/08 03:58 PM
Black terrain under the water is a different issue, see VWR-8211

Masha Eilde added a comment - 10/Aug/08 08:56 PM
This is issue occurs to for me with the latest official client (three snapshots attached).

The first shows the tarry puddle.
The second is with "SurfacePatch" disabled - water looks fine.
The second is with "SurfacePatch" enabled but "Atmospheric Rendering" disabled -water looks fine.

The trouble is, no surface patch means the world looks bizarre. No atmospheric rendering means I lose all of Windlight. Neither make me a happy woman.

Latest main release client (I've updated ticket)
Windows XP Pro, latest SP, patches
Pentium 4, 2.66 GHz
2.00 GB RAM
GeForce 7800 GS, driver 6.14.11.7519


Masha Eilde added a comment - 10/Aug/08 08:57 PM
Tarry water.

Masha Eilde added a comment - 10/Aug/08 08:59 PM
Water looking right with SurfacePatch disabled.
Water looking right with Atmospheric Rendering disabled.

Masha Eilde added a comment - 10/Aug/08 09:01 PM
What I see with normal settings

Masha Eilde added a comment - 10/Aug/08 09:02 PM
Clear water with surface patch disabled.

Masha Eilde added a comment - 10/Aug/08 09:02 PM
Clear water with atmospheric rendering disabled

Harleen Gretzky added a comment - 10/Aug/08 09:38 PM
@Masha - Black terrain under the water is a different issue, see VWR-8211. In this issue disabling surface patch would still produce black water.

Avion Raymaker added a comment - 21/Aug/08 08:07 PM
Can't vote? This is not resolved! Same card as Masha – happened after the latest update. Please fix. Thank you --Avion

Tensai Hilra added a comment - 09/Sep/08 02:58 PM
The screenshots are identical to the existing open and 'workingonitlinden' issue VWR-8211...
maybee someone should revisit the solution?

Here's one thing: in advanced disable render feature FOG and it goes clean without the murky windlight effects. a workaround for screenshots, but has to be done every time


Maxx Nordlicht added a comment - 25/Nov/08 04:21 AM
Resolved? Still present in 1.22rc0..

Dancien Graves added a comment - 05/Dec/08 08:12 PM
This issue is not resolved. the problem is still occurring. FIX IT

Harleen Gretzky added a comment - 07/Dec/08 08:10 AM
@Maxx,@Dancien

Black terrain under the water is a different issue, see VWR-8211.


Ishkiia Demar added a comment - 06/Jan/09 12:38 PM - edited
This is NOT resolved at all. I have been experiencing this on my sims for months. I chat live to concierge and they give me this link and you say it is resolved. It is NOT. I would submit a screen shot but there is no option. The sims I have left are Shanti and Zreyas

Alexa Linden added a comment - 06/Jan/09 12:58 PM
Ishkiia, I just went to Shanti and the water and land under it is showing fine to me. Can you please be specific in what you are experiencing along with your computer specs (Help >About Second Life) along with what version you are running?

Have you also tried updating your graphics cards?

You can attach images (.jpgs) where it says "Attach Screenshot"


Harleen Gretzky added a comment - 06/Jan/09 02:55 PM
Also Ishkiia, this issue pertains to the water being black, if what you are seeing is the land/terrain under the water being black then that is a different issue (VWR-8211).