[#VWR-6581] Crash on Login - Second Life Issues

1. Second Life Viewer - VWR

Crash on Login

Created: 15/Apr/08 04:28 PM Updated: 25/Apr/08 08:13 AM

Component/s:

Crashes

Affects Version/s:

1.20 Release Candidate

Fix Version/s:

None

Time Tracking:

Not Specified

Environment:

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CPU: Intel Core 2 Series Processor (2133 MHz)
Memory: 2047 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GT/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.14449 (Mozilla GRE version 1.8.1.13_0000000000)

Issue Links:

Relates

This issue Relates to:

~~VWR-6343~~ 1.20 causes fatal driver instability with some nVidia drivers

Description

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Viewer goes through the login process and just as it gets to the end of "Loading World..." the viewer crashes, sending a crash log. I never see a rendered world. I do not know what is causing it. I've uninstalled the normal client, rebooted, uninstalled the RC client, rebooted, deleted cache folder, installed RC client and still it crashes to desktop.

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Masha Eilde added a comment - 15/Apr/08 04:40 PM

I'm having the exact same issue:

CPU: Intel Pentiume 4 CPU 2.66 GHz
Memory: 2.00 GB RAM
OS Version: Windows XP Service Pack 2
Graphics Card Vendor: nVidia
Graphics Card: GeForce 7800 GS

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Tengu Yamabushi added a comment - 17/Apr/08 09:03 AM

I'm having the exact same problem - log in, a fraction of a second later - crash to desktop.

I've had to revert to the 'standard' client - no more RC for me - crashcrashcrashcrash just after login (please see the half dozen or so crashlogs autosent - hopefully you'll be able to see what's going on). Bottom line: This latest RC puts me dead in the water. It just doesn't run.

For the record, I run a tri-monitor setup - a ProView 22″ widescreen as primary and an Acer 19″ as secondary on a GeForce 7800 GS, and a third monitor (another 19″ Acer) on a Radeon 7000 PCI.

Dual-Xeon Dell Precision 450 Workstation, 3GB RAM, info from 'Help-> About Second Life' follows:

CPU: Intel Pentium 4 Northwood Xeon (2392 MHz)
Memory: 3072 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7800 GS/AGP/SSE2
OpenGL Version: 2.1.2

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nekololi woodget added a comment - 18/Apr/08 06:54 PM

I was getting this for a little while....
I turned graphics to low..
logged in just fine..
turned on bump mapping..
Crashed again until I turned it off.

WinXP
GeForce 7600GS 512MB GDDR2VRAM
2GB RAM

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QueenKellee Kuu added a comment - 18/Apr/08 08:03 PM

I was using 1.20.1 fine for the few days it was available...no crashes or big problems whatsoever. But this new one 1.20.2 crashes immediately on startup (exactly as outlined in the description). Before running the new one I trashed my library application support user files (b/c I knew there was a problem with settings sticking so I did this just to be safe)

CPU: 4 x PowerPC 970 (2500 MHz)
Memory: 2048 MB
OS Version: Darwin 8.11.0 Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC Power Macintosh
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: NVIDIA GeForce 6600 OpenGL Engine
OpenGL Version: 1.5 NVIDIA-1.4.18

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MarkTwain White added a comment - 18/Apr/08 08:06 PM

For me the crashes started with 1.20.1. About once an hour. But with 1.20.2 I crash from zero to 15 seconds after I come in.

CPU: Intel Core 2 Series Processor (2393 MHz)
Memory: 3326 MB
OS Version: Microsoft Windows Vista (Build 6000)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GT/PCI/SSE2

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Sausage Hax added a comment - 18/Apr/08 09:30 PM - edited

EDIT: Sorry, this worked for me on a slightly different issue (crashing /before/ even being able to load SL)

Try this:
Set resolution to 800x600,
Try to load SL. If it loads, un-fullscreen, and resize the window to be SMALLER
Change resolution back, close second life, open it again, re-resize window back.

Worked for me, seemed like a weird fix though.

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Christine Etchegaray added a comment - 19/Apr/08 11:48 AM

Same here. Graphics set to max (ultra) : crash on login, graphics set to recommended (high) : no more crash

Second Life Server 1.20.1.85162
CPU: Intel Core 2 Series Processor (3000 MHz)
Memory: 2559 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GT/PCI/SSE2
OpenGL Version: 2.1.2

I have 2 GeForce 8800GT with SLI. It seems not to be recognized or ?

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Garn Conover added a comment - 19/Apr/08 09:50 PM

adding to main nvida jira

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nekololi woodget added a comment - 21/Apr/08 11:38 AM

Crash on login if I have bump mapping turned on
Turn off bump mapping and I can log in even if everything else is set to ultra.
I can turn on bump mapping while in-world.. but not before logging in.
However I crash more often with bump mapping turned on.

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Vivienne Schell added a comment - 23/Apr/08 09:42 AM

Exactly the same on the Mac here, so it is not nVidia or ATI or OS related.

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Tengu Yamabushi added a comment - 24/Apr/08 06:00 AM

Still crashing on login with the RC(3?). Many crash logs sent. See my above entry for system specs.

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Alexa Linden added a comment - 25/Apr/08 08:13 AM

~~VWR-6343~~