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Issue Details (XML | Word | Printable)

Key: VWR-6547
Type: Bug Bug
Status: Resolved Resolved
Resolution: Needs More Info
Priority: Critical Critical
Assignee: WorkingOnIt Linden
Reporter: Radar Masukami
Votes: 8
Watchers: 5
Operations

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1. Second Life Viewer - VWR

Viewer 1.20.0.84432 freezes my Mac's graphics card (freezes UI) within minutes when moving avatar around

Created: 14/Apr/08 06:02 PM   Updated: 02/Apr/09 07:57 AM
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Component/s: Avatar/Character, Crashes, Graphics
Affects Version/s: 1.20 Release Candidate
Fix Version/s: None

Environment: MacBookPro4,1 - Intel Core 2 Duo 2.5 GHz - GeForce 8600M GT 512 MB - 4 GB RAM - Mac OS X 10.5.2 (9C7010)
Issue Links:
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Linden Lab Issue ID: DEV-13777


 Description  « Hide
1.20.0 will completely lock up the graphics on the Mac very quickly if avatar is moved around a sim. The UI becomes jerky and suddenly the whole computer appears locked up. I can tell from audio that the Mac is otherwise running fine, but the graphics and UI are frozen.

***The only way out of this appears to be to power cycle the computer***

This appears to be avatar movement based, because I can use the flycam and the very nice SpaceNavigator to zip around the sim as much as I want, with no issues whatsoever. It only appears to occur when I am moving my avatar around the same locations.

Below are my computer details and my SL graphics settings details:

Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro4,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.5 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 800 MHz
Boot ROM Version: MBP41.00C1.B00
SMC Version: 1.27f1

GeForce 8600M GT:

Chipset Model: GeForce 8600M GT
Type: Display
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0407
Revision ID: 0x00a1
ROM Revision: 3212
Displays:
Color LCD:
Display Type: LCD
Resolution: 1440 x 900
Depth: 32-bit Color
Built-In: Yes
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Display Connector:
Status: No display connected

BANK 0/DIMM0:

Size: 2 GB
Type: DDR2 SDRAM
Speed: 667 MHz
Status: OK
Manufacturer: 0x7F7F7F7F7FF70000
Part Number: 0x00004B363435365536314535363637460000
Serial Number: 0x00000000

BANK 1/DIMM1:

Size: 2 GB
Type: DDR2 SDRAM
Speed: 667 MHz
Status: OK
Manufacturer: 0x7F7F7F7F7FF70000
Part Number: 0x00004B363435365536314535363637460000
Serial Number: 0x00000000

System Software Overview:

System Version: Mac OS X 10.5.2 (9C7010)
Kernel Version: Darwin 9.2.2

SL Graphics Settings:

High Custom

draw 192
Max part 4096
post process - high

shaders - all enabled

mesh:
objects - mid
flexi - high
trees - mid
avatars - high
terrain - high
sky - mid

reflection details : All avatars and objects

avatar rendering: avatar imposters enabled, hardware skinning disabled

lighting detail: nearby local lights.

Hardware options:

Anisotropic filtering OFF
Antialiasing: disabled
gamma 0.00
Enable VBO; Enabled
Texture memory: 256
Fog Distance Ratio 4.0



 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Radar Masukami made changes - 14/Apr/08 06:04 PM
Field Original Value New Value
Description 1.20.0 will completely lock up the graphics on the Mac very quickly if avatar is moved around a sim. The UI becomes jerky and suddenly the whole computer appears locked up. I can tell from audio that the Mac is otherwise running fine, but the graphics and UI are frozen.

This appears to be avatar movement based, because I can use the flycam and the very nice SpaceNavigator to zip around the sim as much as I want, with no issues whatsoever. It only appears to occur when I am moving my avatar around the same locations.

Below are my computer details and my SL graphics settings details:

Hardware Overview:

  Model Name: MacBook Pro
  Model Identifier: MacBookPro4,1
  Processor Name: Intel Core 2 Duo
  Processor Speed: 2.5 GHz
  Number Of Processors: 1
  Total Number Of Cores: 2
  L2 Cache: 6 MB
  Memory: 4 GB
  Bus Speed: 800 MHz
  Boot ROM Version: MBP41.00C1.B00
  SMC Version: 1.27f1

GeForce 8600M GT:

  Chipset Model: GeForce 8600M GT
  Type: Display
  Bus: PCIe
  PCIe Lane Width: x16
  VRAM (Total): 512 MB
  Vendor: NVIDIA (0x10de)
  Device ID: 0x0407
  Revision ID: 0x00a1
  ROM Revision: 3212
  Displays:
Color LCD:
  Display Type: LCD
  Resolution: 1440 x 900
  Depth: 32-bit Color
  Built-In: Yes
  Core Image: Hardware Accelerated
  Main Display: Yes
  Mirror: Off
  Online: Yes
  Quartz Extreme: Supported
Display Connector:
  Status: No display connected

BANK 0/DIMM0:

  Size: 2 GB
  Type: DDR2 SDRAM
  Speed: 667 MHz
  Status: OK
  Manufacturer: 0x7F7F7F7F7FF70000
  Part Number: 0x00004B363435365536314535363637460000
  Serial Number: 0x00000000

BANK 1/DIMM1:

  Size: 2 GB
  Type: DDR2 SDRAM
  Speed: 667 MHz
  Status: OK
  Manufacturer: 0x7F7F7F7F7FF70000
  Part Number: 0x00004B363435365536314535363637460000
  Serial Number: 0x00000000

System Software Overview:

  System Version: Mac OS X 10.5.2 (9C7010)
  Kernel Version: Darwin 9.2.2


SL Graphics Settings:

High Custom

draw 192
Max part 4096
post process - high

shaders - all enabled

mesh:
objects - mid
flexi - high
trees - mid
avatars - high
terrain - high
sky - mid

reflection details : All avatars and objects

avatar rendering: avatar imposters enabled, hardware skinning disabled

lighting detail: nearby local lights.

Hardware options:

Anisotropic filtering OFF
Antialiasing: disabled
gamma 0.00
Enable VBO; Enabled
Texture memory: 256
Fog Distance Ratio 4.0


1.20.0 will completely lock up the graphics on the Mac very quickly if avatar is moved around a sim. The UI becomes jerky and suddenly the whole computer appears locked up. I can tell from audio that the Mac is otherwise running fine, but the graphics and UI are frozen.

****The only way out of this appears to be to power cycle the computer****

This appears to be avatar movement based, because I can use the flycam and the very nice SpaceNavigator to zip around the sim as much as I want, with no issues whatsoever. It only appears to occur when I am moving my avatar around the same locations.

Below are my computer details and my SL graphics settings details:

Hardware Overview:

  Model Name: MacBook Pro
  Model Identifier: MacBookPro4,1
  Processor Name: Intel Core 2 Duo
  Processor Speed: 2.5 GHz
  Number Of Processors: 1
  Total Number Of Cores: 2
  L2 Cache: 6 MB
  Memory: 4 GB
  Bus Speed: 800 MHz
  Boot ROM Version: MBP41.00C1.B00
  SMC Version: 1.27f1

GeForce 8600M GT:

  Chipset Model: GeForce 8600M GT
  Type: Display
  Bus: PCIe
  PCIe Lane Width: x16
  VRAM (Total): 512 MB
  Vendor: NVIDIA (0x10de)
  Device ID: 0x0407
  Revision ID: 0x00a1
  ROM Revision: 3212
  Displays:
Color LCD:
  Display Type: LCD
  Resolution: 1440 x 900
  Depth: 32-bit Color
  Built-In: Yes
  Core Image: Hardware Accelerated
  Main Display: Yes
  Mirror: Off
  Online: Yes
  Quartz Extreme: Supported
Display Connector:
  Status: No display connected

BANK 0/DIMM0:

  Size: 2 GB
  Type: DDR2 SDRAM
  Speed: 667 MHz
  Status: OK
  Manufacturer: 0x7F7F7F7F7FF70000
  Part Number: 0x00004B363435365536314535363637460000
  Serial Number: 0x00000000

BANK 1/DIMM1:

  Size: 2 GB
  Type: DDR2 SDRAM
  Speed: 667 MHz
  Status: OK
  Manufacturer: 0x7F7F7F7F7FF70000
  Part Number: 0x00004B363435365536314535363637460000
  Serial Number: 0x00000000

System Software Overview:

  System Version: Mac OS X 10.5.2 (9C7010)
  Kernel Version: Darwin 9.2.2


SL Graphics Settings:

High Custom

draw 192
Max part 4096
post process - high

shaders - all enabled

mesh:
objects - mid
flexi - high
trees - mid
avatars - high
terrain - high
sky - mid

reflection details : All avatars and objects

avatar rendering: avatar imposters enabled, hardware skinning disabled

lighting detail: nearby local lights.

Hardware options:

Anisotropic filtering OFF
Antialiasing: disabled
gamma 0.00
Enable VBO; Enabled
Texture memory: 256
Fog Distance Ratio 4.0


Ramzi Linden made changes - 15/Apr/08 05:58 PM
Linden Lab Issue ID DEV-13777
Garn Conover made changes - 19/Apr/08 09:49 PM
Link This issue is duplicated by VWR-6625 [ VWR-6625 ]
Garn Conover made changes - 19/Apr/08 09:53 PM
Link This issue Relates to VWR-6343 [ VWR-6343 ]
Alexa Linden made changes - 17/Jun/08 10:00 AM
Link This issue is related to by VWR-7807 [ VWR-7807 ]
Alexa Linden made changes - 17/Jun/08 10:01 AM
Link This issue is duplicated by VWR-7807 [ VWR-7807 ]
Alexa Linden made changes - 17/Jun/08 10:01 AM
Link This issue is duplicated by VWR-7807 [ VWR-7807 ]
Alexa Linden made changes - 08/Jul/08 01:52 PM
Assignee WorkingOnIt Linden [ WorkingOnIt Linden ]
Ramzi Linden made changes - 18/Jul/08 05:08 PM
Link This issue Relates to VWR-8235 [ VWR-8235 ]
Sue Linden made changes - 13/Nov/08 11:04 AM
Workflow jira-2007-12-22a [ 54849 ] jira-2008-11-14 [ 63332 ]
Sue Linden made changes - 13/Nov/08 11:23 AM
Workflow jira-2007-12-22a [ 63332 ] jira-2008-11-14 [ 69911 ]
Sue Linden made changes - 13/Nov/08 04:41 PM
Workflow jira-2008-11-14 [ 69911 ] jira-2008-11-14a [ 90547 ]
Sue Linden made changes - 13/Nov/08 05:01 PM
Workflow jira-2008-11-14 [ 90547 ] jira-2008-11-14a [ 97436 ]
Sue Linden made changes - 13/Nov/08 05:09 PM
Workflow jira-2008-11-14 [ 97436 ] jira-2008-11-14a [ 100430 ]
Sue Linden made changes - 13/Nov/08 05:20 PM
Workflow jira-2008-11-14 [ 100430 ] jira-2008-11-14a [ 104589 ]
Sue Linden made changes - 13/Nov/08 05:43 PM
Workflow jira-2008-11-14 [ 104589 ] jira-2008-11-14a [ 112935 ]
Sue Linden made changes - 13/Nov/08 06:05 PM
Workflow jira-2008-11-14 [ 112935 ] jira-2008-11-14a [ 120940 ]
Sue Linden made changes - 13/Nov/08 06:22 PM
Workflow jira-2008-11-14 [ 120940 ] jira-2008-11-14a [ 127222 ]
Sue Linden made changes - 13/Nov/08 06:46 PM
Workflow jira-2008-11-14 [ 127222 ] jira-2008-11-14a [ 136375 ]
Sue Linden made changes - 13/Nov/08 07:02 PM
Workflow jira-2008-11-14 [ 136375 ] jira-2008-11-14a [ 142802 ]
Ellla McMahon made changes - 02/Apr/09 07:52 AM
Link This issue is related to by VWR-11692 [ VWR-11692 ]
Ellla McMahon made changes - 02/Apr/09 07:53 AM
Link This issue Relates to VWR-559 [ VWR-559 ]
Ellla McMahon made changes - 02/Apr/09 07:54 AM
Link This issue is related to by VWR-7779 [ VWR-7779 ]
Ellla McMahon made changes - 02/Apr/09 07:57 AM
Status Open [ 1 ] Resolved [ 5 ]
Resolution Needs More Info [ 4 ]