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Issue Details (XML | Word | Printable)

Key: VWR-6229
Type: Bug Bug
Status: Resolved Resolved
Resolution: Duplicate
Priority: Major Major
Assignee: Unassigned
Reporter: Jacqui Back
Votes: 4
Watchers: 2
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1. Second Life Viewer - VWR

LOST inventory

Created: 09/Apr/08 02:10 PM   Updated: 08/Sep/09 02:07 PM
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Component/s: Inventory
Affects Version/s: 1.19.1.4
Fix Version/s: None

Issue Links:
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 Description  « Hide
this last week alone i have lost three chimera's+dances and animations i have bought others to repalce them and they go missing aswellthis week i have spent about 4000l on new dances witch i need beracuse my sl job is a dancer.i try to detach them at the end of the night.and with out fail i crash.And by the time i come back here missing out my inventory.i am really getting fed up with this.it5s costing me a fortune.For my sl job.

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Keiki Lemieux added a comment - 11/Apr/08 09:09 AM
I have been getting many many reports of this from customers over the last 2-3 weeks. There seems to be a problem properly saving HUD objects (perhaps all attachments) when they are detached. I've heard many different versions of the same thing. Items detached because of switching outfits, because of hitting the release button, detaching all items or even just right clicking on it and choosing detach. The item disappears immediately from the inventory and cannot be retrieved via clearing the cache.

fizakaal wei added a comment - 11/Apr/08 10:21 AM
I have lost a HUD this week simply by detaching it as well. I reconstructed all the contents of it into a new( copy of) one, and yesterday when I detached that one it reverted back to the state it was before the reconstruction. So not only did I lose animations,the animations I removed during the reconstruction returned! Sort of like it rolled back to where it was before all these problems began.

sheyna arnold added a comment - 12/Apr/08 03:57 PM
I am having the same problem, I took off my chim and it disappeared what makes it so bad I just replaced my dances 2 days ago for them to disappear again today, this is getting crazy, I can even enjoy what I bought because of this issue.

Jacob Cagney made changes - 12/Apr/08 07:01 PM
Field Original Value New Value
Link This issue Relates to VWR-6161 [ VWR-6161 ]
Vittorio Beerbaum added a comment - 14/Apr/08 12:11 PM
Same problem here, two AO's (ZHAO) lost by two week from my partner. One totally disappeared from the inventory because of the "release keys" button; the other on "replace outfit" from inventory. They have been lost and there's no way to recover em, even clearing the cache. This is annoying, time compsuming (redoing the AO) and a money wasting.

Alexa Linden added a comment - 18/Apr/08 10:24 AM
Please read the following to see if this helps you: http://wiki.secondlife.com/wiki/Inventory_Page
For our support info or to file a ticket for your "specific instance of inventory loss", please go to http://secondlife.com/support

Alexa Linden made changes - 18/Apr/08 10:24 AM
Status Open [ 1 ] Resolved [ 5 ]
Resolution Contact Support [ 7 ]
Webby Merlin added a comment - 18/Apr/08 11:58 AM
This is a program bug.. not a support issue. Even if CS could refresh all our lost inventory, they can't fix the legitimate bug that is causing it.. See also VWR-6110!

Webby Merlin made changes - 18/Apr/08 11:58 AM
Link This issue Relates to VWR-6110 [ VWR-6110 ]
Webby Merlin made changes - 18/Apr/08 11:59 AM
Status Resolved [ 5 ] Reopened [ 4 ]
Resolution Contact Support [ 7 ]
Harleen Gretzky made changes - 18/Apr/08 12:07 PM
Link This issue duplicates VWR-6110 [ VWR-6110 ]
Harleen Gretzky added a comment - 18/Apr/08 12:07 PM
Duplicate of VWR-6110

Harleen Gretzky made changes - 18/Apr/08 12:07 PM
Status Reopened [ 4 ] Resolved [ 5 ]
Resolution Duplicate [ 3 ]
Keiki Lemieux added a comment - 18/Apr/08 08:15 PM
Yes, this is NOT simply a support issue. There is a new bug out there which came about in the last few weeks. Numerous people are losing inventory when it detaches from their avatar.

Please assign someone to look into this bug. And please make 6110 a duplicate of this if anything. This one already has a few votes.

I will work on trying to get a reliable way to reproduce this bug. I have a hunch, but I'll need a little time.


Phoenixa Sol added a comment - 21/Apr/08 08:34 AM
Thank you for the heads up about this issue. I'll add my vote for the fix and most definitely use extreme caution while in world to avoid a loss.

coco mccullough added a comment - 15/May/08 01:19 AM - edited
I have lost my dance chimera with 20 animations inside 2 times. First time I got new animations and also the dance chimera by support request (Sine/Owen) but the chimera disapeared again.

I am in ticket support contact with LL now. The first 2 tickets are standard support answers by LL with tips and tricks I already know but those can't help me to get my itrems back, money, time and FUN.

This is by far the BIGGEST HORROR BUG ever happened in SL and I do hope this will be fixed very soon.

I was wearing the dance chimera on my chest and I did NOT detach it!
I logged out, came back and it was gone.
Fiiled with 20 animations (no copy /no trans).

It is not only the money I have lost. It is the time I need to find my favourite things.

And with this I totally lost the FUN I had with SL.


Sue Linden made changes - 13/Nov/08 11:22 AM
Workflow jira-2007-12-22a [ 54459 ] jira-2008-11-14 [ 69623 ]
Sue Linden made changes - 13/Nov/08 05:43 PM
Workflow jira-2008-11-14 [ 69623 ] jira-2008-11-14a [ 112946 ]
Sue Linden made changes - 13/Nov/08 06:10 PM
Workflow jira-2008-11-14 [ 112946 ] jira-2008-11-14a [ 122653 ]
Sue Linden made changes - 13/Nov/08 06:26 PM
Workflow jira-2008-11-14 [ 122653 ] jira-2008-11-14a [ 128808 ]
Sue Linden made changes - 13/Nov/08 06:50 PM
Workflow jira-2008-11-14 [ 128808 ] jira-2008-11-14a [ 137787 ]
Strife Onizuka made changes - 08/Sep/09 02:07 PM
Link This issue Relates to VWR-6110 [ VWR-6110 ]