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Issue Details (XML | Word | Printable)

Key: VWR-6156
Type: Bug Bug
Status: Resolved Resolved
Resolution: Contact Support
Priority: Normal Normal
Assignee: Unassigned
Reporter: jennifer Tachikawa
Votes: 3
Watchers: 2
Operations

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1. Second Life Viewer - VWR

clothing which I had JUST been wearing is now suddenly not in the database

Created: 06/Apr/08 03:44 PM   Updated: 24/Oct/08 07:15 AM
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Component/s: Inventory
Affects Version/s: None
Fix Version/s: None

File Attachments: None
Image Attachments:

1. bug reporting picture.png
(298 kB)
Environment: XP, Emachines, RadeonX700Pro - all drivers are up to date
Issue Links:
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 Description  « Hide
I went to put on the loincloth that I had only JUST taken off at most 30 mins before and suddenly it's NOT in the database? This cost lindens to replace. Lindens that I don't have. This is NOT the first time that something has gone missing from database. I am really getting tired of having to repurchase items that shouldn't be missing in the first place and not getting reimbursed for your issues. Do something about this constant loss of items from database or at the LEAST ..reimburse your players for your companies failure to keep a backup that works.

[from description]
What is up with this? I don't have the lindens to keep replacing items that your database keeps losing. Please help!



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Catherine Rodgers added a comment - 15/Aug/08 01:29 PM
Ive had like several items disappear the moment i took them off. i looked in inventory for them and they never got there. Im using the Restrained Life Viewer and you can use that to take off more than one thing at once and ive used the SL remove all clothing and had them disappear that way too and thing there might be a conection. This last time though, it was only one thing i took off (very expensive Collar of 2000L that never made it into my inventory.
Please anybody that reads this vote for this issue and Please to the Lindens try to find my collar please!

Keumjoo Ahn added a comment - 24/Oct/08 05:23 AM
Second Life 1.21.5 (98701) Oct 6 2008 10:27:21 (Second Life Release Candidate)
Versionshinweise

Sie befinden sich in 258944.0, 264064.0, 1.0 in Blush located at sim3169.agni.lindenlab.com (216.82.20.158:12035)
Second Life Server 1.24.9.98659
Versionshinweise

CPU: Intel Core Series Processor (1997 MHz)
Memory: 1023 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: Quadro NVS 110M/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.19046 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 7/51528 (0.0%)
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When I relogged the clothes that I wore before went missing and all I was wearing was white texture "new shirt" "new pants", etc...
I relogged, cleaned my cache, tried different viewers (onrez), changed location to a lag free sim, waited for hours..nothing changed, the worn clothes and others are missing from my inventory....


Ellla McMahon added a comment - 24/Oct/08 07:14 AM
Please see this article in Knowledge Base

Knowledge Base > Second Life Info > Solution Finder > Inworld Issue > Inventory is missing > Inventory: Complete recovery steps and information about perceived loss Topic #: 4051-4578
http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4578

If this is still an issue please post a Ticket with Support for account-specific help http://secondlife.com/support/

Thank you : )