[#VWR-6123] SL crashes, fractals across the screen, major lag.

1. Second Life Viewer - VWR

SL crashes, fractals across the screen, major lag.

Created: 05/Apr/08 09:42 PM Updated: 18/Feb/09 09:24 AM

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Component/s:

Crashes, Graphics, Performance

Affects Version/s:

1.19.1.4

Fix Version/s:

None

Environment:

Windows XP, HP pavillion notebook model zx5000, mobility radeon 9600 graphics card, 1 gb ram, 3.2 ghz intel processor. All drivers and hardware firmware up to date.

Issue Links:

Duplicate

This issue duplicates:

VWR-3258 Rendering glitches: triangle glitches, vertex tears, etc. on some ATI cards with VBO on

Relates

This issue Relates to:

~~VWR-6104~~ Post-install of 8.3 ATI Drivers (VBO is enabled) client crashes with great frequency in 1.19.1(4) viewer; Other ATI Drivers (7.12 - 8.2) may also be implicated?

Description

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When I log into the new viewer, everything is extremely lagged, even on the lowest graphics settings (I've never needed to use the lowest settings before) I have triangular blocks of color intermittently and ultimately my viewer crashes within the first 5-10 minutes of use. This definitely is the worst update yet.

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Change History

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Azadine Umarov added a comment - 05/Apr/08 11:23 PM

Another repeat of VWR-3258?

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Azadine Umarov added a comment - 05/Apr/08 11:27 PM - edited

Given the mention of 5 to 10 minute crashes, and the presence of an ATI Radeon card in the 9000 series, i'm relating this one to ~~VWR-6104~~ as well, though it is almost surely a dupe. But I'm growing more persuaded that this entire issue remains within the scope of VWR-3258, most properly.

Please provide more details if necessary, and read the related issues to see if the artifacts onscreen are similar in nature to those shown for VWR-3258. Also, if possible report on what settings you had set for OpenGL VBO under Graphic Hardware Settings? Including the contents of the detailed system information from the Help > About SecondLife menu may help the Linden developers to finally nail down this bug, which seems to be becoming nearly a Showstopper at this point.

I'm pasting those from the OnRez viewer at the moment, as it's the only main grid viewer I can currently rely on to remain uncrashed for more than 10 minutes at a stretch. IT IS PROBABLY BEST if you re-report any further details you notice under one of the issues listed. Since you are seeing the artifacts despite having current drivers, I would suggest follow up under VWR-3258. But I would double check the drivers too, the most recent ones are Catalyst 8.3, and they are about a week or so old at most, as I write this.

OnRez 1.18.5.3 (1) Feb 12 2008 13:05:44 (Second Life OnRez)

You are at 286421.0, 265556.8, 86.6 in Huineng located at sim5051.agni.lindenlab.com (8.2.32.52:13004)
Second Life Server 1.20.0.83892

CPU: Intel Pentium 4 Northwood (3049 MHz)
Memory: 1023 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: RADEON 9700 PRO
OpenGL Version: 2.1.7412 Release
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
Packets Lost: 0/2287 (0.0%)
Viewer Digest: f955e3df-570c-3422-6f47-999476d0b501

[ Show » ]

Azadine Umarov added a comment - 05/Apr/08 11:27 PM - edited Given the mention of 5 to 10 minute crashes, and the presence of an ATI Radeon card in the 9000 series, i'm relating this one to ~~VWR-6104~~ as well, though it is almost surely a dupe. But I'm growing more persuaded that this entire issue remains within the scope of VWR-3258, most properly. Please provide more details if necessary, and read the related issues to see if the artifacts onscreen are similar in nature to those shown for VWR-3258. Also, if possible report on what settings you had set for OpenGL VBO under Graphic Hardware Settings? Including the contents of the detailed system information from the Help > About SecondLife menu may help the Linden developers to finally nail down this bug, which seems to be becoming nearly a Showstopper at this point. I'm pasting those from the OnRez viewer at the moment, as it's the only main grid viewer I can currently rely on to remain uncrashed for more than 10 minutes at a stretch. IT IS PROBABLY BEST if you re-report any further details you notice under one of the issues listed. Since you are seeing the artifacts despite having current drivers, I would suggest follow up under VWR-3258. But I would double check the drivers too, the most recent ones are Catalyst 8.3, and they are about a week or so old at most, as I write this. OnRez 1.18.5.3 (1) Feb 12 2008 13:05:44 (Second Life OnRez) You are at 286421.0, 265556.8, 86.6 in Huineng located at sim5051.agni.lindenlab.com (8.2.32.52:13004) Second Life Server 1.20.0.83892 CPU: Intel Pentium 4 Northwood (3049 MHz) Memory: 1023 MB OS Version: Microsoft Windows XP Service Pack 2 (Build 2600) Graphics Card Vendor: ATI Technologies Inc. Graphics Card: RADEON 9700 PRO OpenGL Version: 2.1.7412 Release LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000) Packets Lost: 0/2287 (0.0%) Viewer Digest: f955e3df-570c-3422-6f47-999476d0b501

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Ellla McMahon added a comment - 18/Feb/09 09:23 AM

Please try the latest RC Viewer which can be downloaded from here Release Candidate Test Viewers and please check you have the latest graphics drivers by either going to your manufacturer's site or by checking in Knowledge Base How do I get the latest drivers for my graphics card?

If it still an issue, please see the Meta-Issue: Issues with ATI Catalyst 9.1 VWR-12080

For reporters using the ATI Catalyst 9.1 OpenGL version 2.1.8395 with Crashes / Graphics / Performance issues please

Please try the latest RC Viewer which can be downloaded from here Release Candidate Test Viewers

Please look at the links above and add, on the appropriate issue, your comments, vote and

your full computer environment, Help > About Second Life, including the Viewer you are using and the Region(s) where you have this issue.

before you restart Second Life, please attach your latest SecondLife log and CrashReport.
This Knowledge Base article will tell you Where do I find my Second Life diagnostic logs?

comment on any Error Message you receive

add a screenshot, if applicable

Also, please continue to send in your Crash Reports to LL Edit > Preferences > General > Crash Reports > Always Send

Thank you : )

For account-specific help please post a Ticket with Support see JIRA issue posting guidelines