• All submissions to this site are governed by Second Life Project Contribution Agreement. By submitting patches and other information using this site, you acknowledge that you have read, understood, and agreed to those terms.
Issue Details (XML | Word | Printable)

Key: VWR-5977
Type: Bug Bug
Status: Resolved Resolved
Resolution: Duplicate
Priority: Normal Normal
Assignee: Unassigned
Reporter: sitearm madonna
Votes: 0
Watchers: 1
Operations

If you were logged in you would be able to see more operations.
1. Second Life Viewer - VWR

1.19.1 (4) release candidate incompatable with 2/2008 ATI RADEON 9800 video drivers - computer freezes, screen goes black, cold restart required

Created: 02/Apr/08 06:35 AM   Updated: 04/Apr/08 07:21 AM
Return to search
Component/s: None
Affects Version/s: 1.19.1 Release Candidate
Fix Version/s: 1.19.1.4

Environment:
System Information
Time of this report: 4/2/2008, 08:31:03
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
       System Model: Dimension XPS
               BIOS: Default System BIOS
          Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz
             Memory: 1024MB RAM
          Page File: 478MB used, 1983MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)

Display Devices
        Card name: RADEON 9800 SERIES
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI Radeon Graphics Processor AGP (0x4E48)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_4E48&SUBSYS_30021002&REV_00
   Display Memory: 128.0 MB
     Current Mode: 1152 x 864 (16 bit) (75Hz)
          Monitor: Dell M992
  Monitor Max Res: 1600,1200
      Driver Name: ati2dvag.dll
   Driver Version: 6.14.0010.6783 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 2/25/2008 22:10:53, 299520 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: ati2mtag.sys
    Mini VDD Date: 2/26/2008 00:51:43, 2863616 bytes
Device Identifier: {D7B71EE2-0D08-11CF-CD69-0810A1C2CB35}
        Vendor ID: 0x1002
        Device ID: 0x4E48
        SubSys ID: 0x30021002
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
 Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run
Issue Links:
Duplicate
 


 Description  « Hide
1.19.1 (4) release candidate incompatable with 2/2008 ATI RADEON 9800 video drivers -

Symptom One: Able to start client and log in to SL for a few minutes; computer freezes, screen goes black, cold restart required (TWICE)

Symptom Two: Unable to start client; login screen comes up, then client crashes and sends crash data to logs

Detail: The 1.19.1 (4) release candidate worked OK yesterday but today I updated my ATI RADEON 9800 video drivers from the 12/2007 to the 2/2008 version



 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
sitearm madonna added a comment - 04/Apr/08 07:20 AM
This issue duplicates VWR-5813 regarding 1.19.1.4 being incompatable with latest ATI video card drivers.

This issue involves the 1.19.1.4 release candidate just prior to 1.19.1.4 release.

This issue involves the RADEON 9800 card


sitearm madonna added a comment - 04/Apr/08 07:21 AM
this issue duplicates VWR-5813