[#VWR-5662] Inventory Fetch From Server Time Out

1. Second Life Viewer - VWR

Inventory Fetch From Server Time Out

Created: 15/Mar/08 07:09 PM Updated: 12/Jun/08 01:17 PM

Component/s:

Inventory

Affects Version/s:

1.19.1 Release Candidate

Fix Version/s:

Other (please specify in issue description)

Time Tracking:

Not Specified

Environment:

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Second Life 1.19.1 (1) Mar 12 2008 10:55:45 (Second Life Release Candidate)

You are at 201138.4, 236874.2, 21.5 in (REDACTED) located at sim5585.agni.lindenlab.com (8.2.34.141:13015)
Havok4 Beta Server 1.19.1.82040

CPU: Dual i386 (Unknown) (2160 MHz)
Memory: 2048 MB
OS Version: Darwin 9.2.0 Darwin Kernel Version 9.2.0: Tue Feb 5 16:13:22 PST 2008; root:xnu-1228.3.13~1/RELEASE_I386 i386
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon X1600 OpenGL Engine
OpenGL Version: 2.0 ATI-1.5.24
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.13708 (Mozilla GRE version 1.8.1.11_0000000000)
Packets Lost: 54/35072 (0.2%)
Viewer Digest: 459b556b-134a-dad9-2141-f2f320aebca4

Issue Links:

Relates

This issue Relates to:

~~VWR-5639~~ crash on inventory refresh

This issue is related to by:

~~VWR-5737~~ Inventory load falls back on deprecated UDP message, then the viewer looses connection with the server

Linden Lab Issue ID:

DEV-11983

Description

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It seems the new TCP/IP inventory fetching system in 1.19.1 has an issue in times of high ping and dies with the error "Inventory Fetch From Server Time Out (Retry/Cancel)" shortly after login.

Selecting retry does not cause the inventory load to restart as it should, even when ping times return to normal, pressing cancel stops the inventory load and causes a very high amount of perceived loss.

This TCP/IP based inventory load procedure seems to work until 400ms ping time, after that it seems to fail. Given that people in the Soutthern Hemisphere see 200-600ms ping as a normal occurrence this 400ms barrier is a real concern.

Can the time-out be increased to a more realistic number
Can the retry logic be fixed so that a retry foes occur.

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WarKirby Magojiro added a comment - 16/Mar/08 05:37 AM

I've seen this today too.

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MB Chevalier added a comment - 16/Mar/08 03:47 PM

same here today

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Alger Meads added a comment - 12/Jun/08 01:17 PM

v 1.19.1 (1) RC
issue was resolved long ago with an update. Inventory loading may be slow from time to time, but i have not seen this issue since the version for which it was reported.