[#VWR-5655] Various Viewer "Hangs" causing lockup or eventual crash.

1. Second Life Viewer - VWR

Various Viewer "Hangs" causing lockup or eventual crash.

Created: 15/Mar/08 10:38 AM Updated: 07/Mar/09 11:52 AM

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Component/s:

Crashes, Graphics, Performance

Affects Version/s:

1.19.0.5

Fix Version/s:

None

File Attachments:

SecondLife.log (143 kB)
2.

SecondLifeCrashReport.log (376 kB)

Environment:

Spread upon multiple platforms Including RC3

Issue Links:

Relates

This issue Relates to:

~~VWR-5392~~ Viewer hangs and sometimes crashes during the first ten minuets while rendering when logging in.

~~VWR-2370~~ Viewer freezes or crashes if one changes ones viewpoint by turning or moving the camera

~~VWR-4851~~ Periodic viewer lock-ups

~~VWR-1684~~ Viewer stops responding.

~~VWR-2358~~ Mac Client Freezes or just won't respond for a while every 10 minutes or less.

~~VWR-4245~~ Windlight Stops Responding and Consumes 100% CPU

~~VWR-1749~~ Second Life viewer client permanently freezes on MacBook Pro, requires hard machine restart

~~VWR-4745~~ Second Life Freezes, often fatally, in Release Candidate

~~VWR-5623~~ Viewer 1.19.1 Application Not Responding on Quit, Forced to Quit

~~VWR-2760~~ "Silent" crashing when idle - viewer appears active, but does not respond

~~VWR-1715~~ Macintosh: cyclic short-term freezing of display, getting worse over time: does not respond to commands, eventually change of POV attempt crashes app

~~VWR-702~~ Provide better feedback when the server connection is lost

~~VWR-2051~~ Regular viewer freezes since update to Voice viewer

~~SVC-1237~~ WHen I log in, I get to the screen asking me to select my Avatar's gender, and then the system freezes, and becomes non-responsive if I click again, ever....

~~VWR-4963~~ Group archive freezes viewer

MISC-398 Meta-Issue: Meta-Issue Organization

VWR-559 Meta-Issue: Freezelag (sometimes but not always crashing viewer or requiring reboot)

This issue is related to by:

~~VWR-4851~~ Periodic viewer lock-ups

Description

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Meta Issue to keep track of viewer hang problems.

For example:
—
Vista reproduction/one out of many scenarios:
Go to http://slurl.com/secondlife/Second%20Web/122/105/24
Play the music/radio stream in-world
SL freezes, consuming >92% and up to 100% of CPU in Taskman

All

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Change History

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MB Chevalier added a comment - 27/Mar/08 09:04 AM - edited

I can now confirm that the issue of freezes is 100% Linden server/network related. It seems the system is relying heavily on communicating with SL servers every second, e.g., perhaps to send/update avatar position, etc. Over the Easter weekend and at times of low SL concurrency (and also in less object- and avatar-dense SIMs, and at high altitude SIMs, e.g., 300) the viewer runs without glitches. Smooth camera/avatar motion for hours, without a single freeze and with excellent 15-25 fps on Ultra/highest settings (with 128m draw distance). However, after the Easter break and during periods of peak concurrency, freezes started to appear again (same machine, specs and broadband connection). I can also confirm that my own network connection/bandwidth/performance has not changed, before during or after the Easter weekend, as measured by http://resources.zdnet.co.uk/speedtest/ and by response/access times to all the other Web sites/Internet applications that I regularly access, and which remain unchanged. I think the network communication bits of the SL viewer need to be optimized.

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Ellla McMahon added a comment - 07/Mar/09 11:52 AM

This Meta Issue related specifically to Viewer 1.19.

If it is still an issue for you using the latest RC Viewer 1.22 [and Second Life Server 1.25.5.109327] which can be downloaded from here Release Candidate Test Viewers please

create a new issue

add any other relevant details that would help LL developers fix it. Up-to-date, full details from Help > About Second Life are very important.

For account-specific help please Submit a Ticket with Support

Thank you : )