[#VWR-5547] I get an error message.

1. Second Life Viewer - VWR

I get an error message.

Created: 11/Mar/08 08:38 AM Updated: 13/Mar/09 02:29 PM

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Component/s:

Crashes

Affects Version/s:

None

Fix Version/s:

None

Environment:

win XP

Issue Links:

Relates

This issue Relates to:

VWR-3099 Meta-issue: Unsupported Graphics Adapters

Description

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I have just installed for the first time and I get an error message every time I start the software...It reads

"Cannot create GL rendering context" and then the software shuts down.

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Harleen Gretzky added a comment - 11/Mar/08 08:48 AM

What video card are you using?

And do you have the latest drivers?

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socrates4cavafy Trenchcoat added a comment - 11/Mar/08 09:29 AM

I am using a Matrox Integrated 360MHz graphics card and I only just installed the latest software so shouldn't the drivers be included with that?

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Harleen Gretzky added a comment - 11/Mar/08 09:54 AM

Your error sounds like an OpenGL error. Not sure what kind of chipset is in that card. Typically only nVidia, ATI and Intel 924 are the only supported ones.

Supported hardware is here: http://secondlife.com/corporate/sysreqs.php

Graphics cards info is here: http://wiki.secondlife.com/wiki/Graphics_Cards

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socrates4cavafy Trenchcoat added a comment - 12/Mar/08 06:44 AM

Thanks I have found out that Matrox graphics cards are unsupported on Second Life even with my newly updated drivers...So it looks like I'm gonna have to spend some money on a new card and put it in before I even get started...Is it worth it?