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Issue Details (XML | Word | Printable)

Key: VWR-5531
Type: Bug Bug
Status: Resolved Resolved
Resolution: Duplicate
Priority: Critical Critical
Assignee: Alissa Sabre
Reporter: Arare Chantilly
Votes: 0
Watchers: 2
Operations

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1. Second Life Viewer - VWR

Crash when typing on text field

Created: 10/Mar/08 08:11 PM   Updated: 22/Mar/08 04:54 AM
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Component/s: Crashes
Affects Version/s: 1.19.1 Release Candidate
Fix Version/s: None

File Attachments: None
Image Attachments:

1. Debugger.png
(12 kB)
2. International.png
(62 kB)
3. Keyboard.png
(119 kB)
Environment:
Second Life 1.19.1 (0) Mar 5 2008 17:33:42 (Second Life Release Candidate)

Second Life Server 1.19.1.81484

CPU: Dual i386 (Unknown) (2000 MHz)
Memory: 2048 MB
OS Version: Darwin 8.11.1 Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386 i386
Graphics Card Vendor: Intel Inc.
Graphics Card: Intel GMA 950 OpenGL Engine
OpenGL Version: 1.2 APPLE-1.4.56
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.13588 (Mozilla GRE version 1.8.1.11_0000000000)
Packets Lost: 0/1777 (0.0%)
Viewer Digest: 8b2ca941-a8d1-681a-870a-85dd0cf59f81
Issue Links:
Duplicate
Relates
 


 Description  « Hide
Crash when typing Account name in login screen. so i could not login normally.
After logged in by using auto-login option, crash when changing objects name.

 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Rascal Ratelle made changes - 11/Mar/08 12:18 AM
Field Original Value New Value
Link This issue Relates to VWR-2997 [ VWR-2997 ]
Alissa Sabre made changes - 15/Mar/08 10:03 PM
Link This issue is duplicated by VWR-5564 [ VWR-5564 ]
Nock Forager made changes - 19/Mar/08 05:23 AM
Link This issue duplicates VWR-5496 [ VWR-5496 ]
[ Permlink | « Hide ]
Bridie Linden added a comment - 21/Mar/08 02:19 PM
Can you try with 1.19.1 RC2? Please provide step-by-step repro if this still occurs. Thx.

Bridie Linden made changes - 21/Mar/08 02:19 PM
Status Open [ 1 ] Resolved [ 5 ]
Resolution Cannot Reproduce [ 5 ]
[ Permlink | « Hide ]
Alissa Sabre added a comment - 21/Mar/08 09:58 PM
Hi, Bridie. This issue DOES persists in 1.19.1 RC2. The bug is related to MacOS's input method handling and you need to activate input method to reproduce this bug, although the original report by Arare was unclear on the point.

The following is a solid step-by-step repro. You don't need Japanese version of MacOS nor Japanese keyboard to reproduce the issue. However, you need to activate Apple's Japanese input method (kotoeri) to follow the steps. Even if you are running English version of MacOS, Kotoeri should be installed on your Macintosh HD, unless you explicitly removed it upon MacOS installation.

PREPARATION:

  • Open "International" on "System Preferences..." on your Macintosh desktop. Choose "Input Menu".
  • Activate Kotoeri by checking the box before it. Adjust Kotoeri optional modes so that only the Romaji and Hiragana are active. (See International.png.)
  • Make sure all other keyboard, including US keyboard layout, are disabled.

REPRODUCTION STEPS:

  • Start SL viewer. Wait for the login screen to appear.
  • Make sure Romaji is selected as an active keyboard. (See Keyboard.png.)
  • Use TAB key or Shift-TAB to put your keyboard focus on the "First name" (or Last name) field.
  • Press "A" key on the keyboard.
  • OBSERVED: The viewer crashes.
    = EXPECTED: A letter "A" appears on the name field without crashing the viewer.

SOME ANALYSIS:

If you execute the above reproduction steps under a debugger, you will see that the crash is deep in the MacOS's text input handling subsystem. (See the stack trace Debugger.png.) So I consider this is my area...

For your record, the following is the configuration that I tested this issue. It's an Intel Mac mini running MacOS X 10.4.11.

Second Life 1.19.1 (2) Mar 19 2008 17:47:51 (Second Life Release Candidate)

CPU: Dual i386 (Unknown) (1660 MHz)
Memory: 1024 MB
OS Version: Darwin 8.11.1 Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386 i386
Graphics Card Vendor: Intel Inc.
Graphics Card: Intel GMA 950 OpenGL Engine
OpenGL Version: 1.2 APPLE-1.4.56
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.13854 (Mozilla GRE version 1.8.1.11_0000000000)
Viewer Digest: 17a54bf0-e264-3186-dad2-9042b3e94d7b


Alissa Sabre made changes - 21/Mar/08 09:58 PM
Resolution Cannot Reproduce [ 5 ]
Status Resolved [ 5 ] Reopened [ 4 ]
Assignee Alissa Sabre [ Alissa Sabre ]
Alissa Sabre made changes - 21/Mar/08 10:00 PM
Attachment International.png [ 15567 ]
Attachment Keyboard.png [ 15568 ]
Attachment Debugger.png [ 15569 ]
Alissa Sabre made changes - 21/Mar/08 10:02 PM
Status Reopened [ 4 ] In Progress [ 3 ]
Alissa Sabre made changes - 22/Mar/08 04:53 AM
Status In Progress [ 3 ] Open [ 1 ]
[ Permlink | « Hide ]
Alissa Sabre added a comment - 22/Mar/08 04:54 AM
I confirmed that this issue is exactly the same thing as VWR-5496.

Alissa Sabre made changes - 22/Mar/08 04:54 AM
Status Open [ 1 ] Resolved [ 5 ]
Resolution Duplicate [ 3 ]
Sue Linden made changes - 13/Nov/08 11:20 AM
Workflow jira-2007-12-22a [ 53278 ] jira-2008-11-14 [ 68989 ]
Sue Linden made changes - 13/Nov/08 05:37 PM
Workflow jira-2008-11-14 [ 68989 ] jira-2008-11-14a [ 111062 ]
Sue Linden made changes - 13/Nov/08 06:03 PM
Workflow jira-2008-11-14 [ 111062 ] jira-2008-11-14a [ 120298 ]
Sue Linden made changes - 13/Nov/08 06:19 PM
Workflow jira-2008-11-14 [ 120298 ] jira-2008-11-14a [ 126139 ]
Sue Linden made changes - 13/Nov/08 06:43 PM
Workflow jira-2008-11-14 [ 126139 ] jira-2008-11-14a [ 134946 ]

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