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Issue Details (XML | Word | Printable)

Key: VWR-5164
Type: Bug Bug
Status: Resolved Resolved
Resolution: Cannot Reproduce
Priority: Critical Critical
Assignee: Unassigned
Reporter: Nita Bracken
Votes: 3
Watchers: 2
Operations

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1. Second Life Viewer - VWR

Page Not Available

Created: 26/Feb/08 04:06 PM   Updated: 11/May/09 05:07 AM
Return to search
Component/s: Search
Affects Version/s: 1.18.5.3, 1.22
Fix Version/s: None

File Attachments: None
Image Attachments:

1. mdac-search.png
(139 kB)

2. mdac-search2.png
(208 kB)
Issue Links:
Relates
 


 Description  « Hide
When clicking on my parcel in the new "All" tab search the following error message appears:

Page Not Available

We're sorry: This item's privacy settings prevent us from showing you any further details about it.

Please hit "Back" and try another link.

Repro:
search "All" tab for the word poses
go to second page of results and click on Modeling Poses, Photography Equipment, Lingerie and Shapes
Error message appears on this page

*Update* The issue seems to have worked itself out. The search results are functioning properly now.



 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Grim Bracken added a comment - 26/Feb/08 04:08 PM
Problem with the adjacent parcel on the same island as Nita Bracken.

Lex Neva added a comment - 27/Feb/08 08:54 AM
Resolving back to the reporter because they indicated that the problem is fixed. If it comes back, reopen this issue.

SunQueen Ginsberg added a comment - 16/Sep/08 04:08 AM
I am having the same problem:

When searching for Mexican Furniture, "All" tab search, the following error message appears:

Page Not Available

We're sorry: This item's privacy settings prevent us from showing you any further details about it.

Please hit "Back" and try another link.

Repro:
search "All" tab for Mexican Furniture
Click any of the people it brings up
Click any of the "picks"
Error message appears on the next page


Harleen Gretzky added a comment - 16/Sep/08 05:13 AM
You have to have Show in Search enabled (and pay L$30) on the parcel for it to show the page.

For instance in SunQueen's profile, some picks do work like "Spirit Realm Free Yard Sale" and "Mexico ~Chichen Itza~Archeological".


Lalwende Leakey added a comment - 12/Apr/09 06:07 AM - edited
Search for "Bunzi" in All Search with SL places
http://search.secondlife.com/search.php?s=Places&q=Bunzi&submit=Go
you get
There were no matches for Bunzi (0.015876 seconds)

Search for "Bunzi" in All Search with All of SL
http://search.secondlife.com/search.php?s=All_Web&q=Bunzi&submit=Go
you get the Region

If you click on Region link
http://world.secondlife.com/region/ba63b1c9-a068-4104-8f80-43efe62f442a
you get
"We're sorry: This item's privacy settings prevent us from showing you any further details about it."

All Parcels with Show in Search enabled on Bunzi disappear from Search All
And it seems that others Parcels owned by same people also disappear from Search in others SIMs.

I guess this is not a Viewer trouble but a server ones.


Garmin Kawaguichi added a comment - 12/Apr/09 06:09 AM
This issue (or one close to it) is always there
Search for Musee in Search All Musee and "Musee des Arts Contemporains, Furvata (143, 87, 95)" doesn't appear, the same in Search Places shows "Musee des Arts Contemporains, Furvata (143, 87, 95)"

in Search All Musee page 2/3 there is Resident Garmin Kawaguichi, click it, the first Top Picks is the searched entry, click it and you'll have the message pointed in the Description of this Jira entry:
Page Not Available

We're sorry: This item's privacy settings prevent us from showing you any further details about it.

Please hit "Back" and try another link.

........and I'm sure Harleen the L$30 are payed )


Ellla McMahon added a comment - 12/Apr/09 07:46 AM
For issues with Privacy Settings please see this article in Knowledge Base Search FAQ

Land Parcels

Land parcels do not show in search by default. Turn on the Show Place in Search option by going to:

1. Right click on the parcel and select About Land from the pie menu.
2. Select the Options tab.
3. Check Show Place in Search.
4. Select a Category from the Category drop-down menu.

Thank you : )


Garmin Kawaguichi added a comment - 12/Apr/09 05:03 PM
Ella, are you joking?

Dirk Talamasca added a comment - 13/Apr/09 07:12 AM
Garmin, this seems to be an issue of improper tagging and/or search terms. Indeed "Musee des Arts Contemporains" does not come up in search because you do not have it listed that way. Your listing reads "Musee Arts Contemporains Ephemeres"

Pulling the listing up via your profile or via the all tab under the search term "Musee" does indeed list your parcel. I am unable to duplicate any privacy settings that prevent me from viewing your listing or pointing to this JIRA entry.

I have attached images of my search results.


Lalwende Leakey added a comment - 13/Apr/09 10:38 AM - edited
Ellia, Dirk

The trouble I've describe here has nothing to do with Privacy Settings cause they didn't change at all between Satursday and Sunday.
I've check in case I did any mistake before posting here.

In fact Sunday morning all the parcels on Bunzi SIM disappear from All Search.
After some research and talk with others we notice the same trouble for other SIM.
Today, Monday morning the Region Bunzi reappears into All Search. Unfortunately only the Region is here, the parcels still cannot be find.

I've opened a ticket at same time.
Didn't get any answer but the state is currently "Work In Progress", thus i guess there is a trouble somewhere into the Search process.
Might be a temporary failure into the Search Index hurting some places but not all.

What is sure is this trouble is very annoying and break the business of everyone in Bunzi.
Imitation Of Life, Naofan Creations, Ground3D.
----------------
Fixed
Tonight the parcels finally come back into Search All.
Definitely it was a troulbe on search engine side.


Garmin Kawaguichi added a comment - 17/Apr/09 07:29 AM
Note that since April 16th, and the roll out of a new search backend system, the search, fully as described in my Comment from April 12th, works now fine. )

Ellla McMahon added a comment - 11/May/09 05:06 AM
Resolving "Cannot Reproduce" re Nita & Garmin's comments see JIRA issue posting guidelines

Please reopen [left sidebar] with further comment if you still have this issue.

Thank you ; )