[#VWR-5145] Groups Missing (Say's you are in 0) Even if you join another

1. Second Life Viewer - VWR

Groups Missing (Say's you are in 0) Even if you join another

Created: 25/Feb/08 09:09 AM Updated: 01/Oct/09 10:07 PM

Return to search

Component/s:

Groups, User Interface

Affects Version/s:

1.20 Release Candidate, 1.19.0 Release Candidate, 1.19.0.5, 1.19.1.4, 1.21

Fix Version/s:

None

Environment:

OS Windows XP

Issue Links:

Duplicate

This issue is original of duplicate:

~~SVC-3668~~ all my groups are gone. it says that i am still in the group but none show

~~VWR-5442~~ EDIT /GROUPS box showing blank

~~VWR-9096~~ All my groups not appear can see only on my profile

~~VWR-5902~~ Groups in groups list turns invisible and not being able to function as they should

~~VWR-6979~~ Groups show in profile but not in listing

~~VWR-12011~~ I am not able to see my groups

~~MISC-2261~~ All my groups are gone from the communication tab

~~VWR-11983~~ I am in many groups yet they do not show up anywhere but on my profile and I can not leave any groups.

~~VWR-7010~~ Groups not showing in my profile

~~VWR-13860~~ Missing Groups

Relates

This issue Relates to:

~~VWR-2633~~ Some groups can't be accessed from Communicate window and only show in profile

~~VWR-3588~~ Groups don't list in Mac OS versions of main viewer , Windlight or RC

This issue is related to by:

SVC-4169 missing groups, unable to tp, tried everything

~~SVC-4877~~ Groups not showing, constantly missing inventory depending on computer, losing inventory , unable to teleport, database errors

~~VWR-11545~~ Groups not appearing

~~VWR-11541~~ Cannot IM or Select Groups

Last Triaged:

24/Aug/09 09:01 AM

Description

« Hide

When you go to group list, it say's that you are in 0 Groups, but if you search a Group you own it will say you are still in it, in search.
If you try to join one, it still wont show in your group List.
When the Groups are not working/showing the Group IMs fail.
This isnt constant and it shows sometimes.

Repro Steps: Unknown

All

Comments

Change History

Sort Order:

[ Permlink | « Hide ]

Meghan Dench added a comment - 25/Feb/08 09:17 AM

Did have a printscreen but I copied over it when pasting a link.

[ Permlink | « Hide ]

Taryn London added a comment - 27/Feb/08 03:14 PM - edited

Yuppers, I had this issue too. Fixed with a relog, though.
Using the newest RC, same as Meghan.

[ Permlink | « Hide ]

Torley Linden added a comment - 27/Feb/08 03:22 PM

Thanks for the screenshot @ http://flickr.com/photos/tarynlondon/2297233158/ , Taryn.

[ Permlink | « Hide ]

Meghan Dench added a comment - 28/Feb/08 06:59 AM - edited

Thanx for the info there, and thanx for the Screenshot Taryn I copied over mine with that Song URL LOL

[ Permlink | « Hide ]

Meghan Dench added a comment - 29/Feb/08 07:37 AM

Been reading the Transcript on Traige, but I can't attend them atm so will just comment now.
Relog does solve this Bug, and this Bug is not consistent, however relog does not solve the whole problem, just in that instance.
This could be a issue upon login, where information is not being sent as you log in properly.
It is not related to clear cache as far as I have found.
If you join another group, while it lists as 0, the group does not appear untill you relog.
Group chat fails (When someone else starts it) when it lists 0, even though you are still in the group, and if you use search and search the group, and your set to show in the group then you will be listed as in that group.

Happy hunting : P

Missed you all at Triage

[ Permlink | « Hide ]

eren padar added a comment - 08/Mar/08 04:04 PM

This error verified by ~~VWR-5442~~

[ Permlink | « Hide ]

RiaLtx Oh added a comment - 21/May/08 09:56 PM

Having the same problem. No groups in the goupslist but I cann see them all in my profile.
Clear the cash does not help,
Running on 3 different computers (Vista/XL/Win2000) same thing on everyone.
Same problem with 1.19.1.4, 1.19.0(5) and 1.20.7 (87883) Release Candidate.

[ Permlink | « Hide ]

Alexa Linden added a comment - 18/Aug/08 09:50 AM

Hi RiaLtx,

Have you tried updating to the latest Release Candidate? Also, does this happen all/each time you are in SL?

[ Permlink | « Hide ]

Feldspar Millgrove added a comment - 26/Dec/08 09:20 PM

I see no groups at all in the Communicate/Contacts/Groups tab,
even though I belong to many. This happens every time, 100%.

It only happens on one of my computers: SL 1.21.6 (and other
versions as well), XP SP3. Clearing cache has no effect.
Also tried "Clear Group Cache", whatever that is supposed to be.
Relogging does not help. Is not specific to a particular account.
Happens in all regions all the time.

The thing that is different about this computer is the network firewall.
Is there some information about groups that happens over a different
connection or something - could this problem be network related?

(My other computer is a Mac and never has this problem.)
This is not new – been happening for many months.

[ Permlink | « Hide ]

Ellla McMahon added a comment - 27/Dec/08 01:56 PM

Feldspar, please see these articles in Knowledge Base

Knowledge Base > Second Life Info > Solution Finder > Technical Issue > Is my firewall responsible for problems with Second Life? Topic #: 4051-4353

Knowledge Base > Second Life Info > Hardware Questions > How do I configure my hardware firewall (such as a router)? Topic #: 4051-4355

Knowledge Base > Second Life Info > Solution Finder > Technical Issue > How do I configure my software firewall (such as Norton Internet Security, McAfee Personal Firewall, or ZoneAlarm)? Topic #: 4051-4354

For account-specific help please post a Ticket with Support

Thank you : )

[ Permlink | « Hide ]

Alexa Linden added a comment - 26/Aug/09 09:01 AM

For a response tailored to your individual situation please Submit a Ticket with Support http://secondlife.com/support/