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Issue Details (XML | Word | Printable)

Key: VWR-4644
Type: Bug Bug
Status: Resolved Resolved
Resolution: Duplicate
Priority: Major Major
Assignee: Unassigned
Reporter: Aradia Dielli
Votes: 22
Watchers: 7
Operations

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1. Second Life Viewer - VWR

Group chat error when chat is initialized by someone else in the group

Created: 06/Feb/08 02:22 PM   Updated: 16/Mar/08 11:57 AM
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Component/s: Chat/IM
Affects Version/s: 1.19.0 Release Candidate
Fix Version/s: None

Environment:
Second Life 1.19.0 (79185) Feb 1 2008 16:24:20 (Second Life WindLight)

Second Life Server 1.19.0.79136

CPU: Intel Pentium 4 (Unknown model) (2992 MHz)
Memory: 3071 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7600 GT/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
Packets Lost: 1062/100362 (1.1%)
Issue Links:
Duplicate

Last Triaged: 13/Feb/08 03:39 PM
Linden Lab Issue ID: DEV-10539


 Description  « Hide
I just downloaded the new 1.19.0 Windlight viewer and I am experiencing problems when a new group chat is initialized. The minute someone in the group starts a conversation, an error message pops up and the window closes. I couldn't take a picture of it because it closed too fast.

I did test this bug by asking a friend to start a group chat in a smaller group and I didn't get an error and the window didn't close. I did however notice that the groups this happened with are larger groups, for example the MM Skins group which carries 4000+ members.

Thank you for looking into this.

<3 Ara



 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
bailey longcloth added a comment - 07/Feb/08 06:59 AM
I had the same issue. For me it happened with the Second Life Mentor Group. After the error I wasn't able to open a window to get in the group chat at all.

I think it happened with another group i'm in but it flashed on the screen so quick I never got a chance to see what group it was.

Bailey


Drew Dwi added a comment - 08/Feb/08 12:44 PM
I have noticed this problem explicitly in the SL mentor group as well.

Second Life 1.19.0 (79185) Feb 1 2008 16:24:20 (Second Life WindLight)


Drew Dwi added a comment - 08/Feb/08 12:46 PM
Also have experienced this in the RC1 viewer, edited fix versions accordingly.

Dee Firefly added a comment - 08/Feb/08 02:32 PM
Also seen over last few days with 1.19.0 (79185) windlight on Mac

Specifically, it's happening repeatedly with SL Mentors group.

Also seen with Council of Wyrms

Message is something like 'Error starting chat session with <groupname> Please try again later" I'll write down the message next time !

On these occasions it was someone else started the chat, not myself.


Bonabira Harrop added a comment - 09/Feb/08 03:46 AM
On linux (Windlight Viewer 1.19.0 (79185)), the group chat window opens, but it doesn't show the name of the group but the name of the one who started the chat.

Not sure if it happens with all groups, noticed it only once.


Lisa Lowe added a comment - 09/Feb/08 05:00 PM
I also receive lots of error messages from groupchats. Especially the large groups like SLM and MM. When others start a message in the groupchat, I often see something like "Error starting group message.....". Also posting anything in those groups often result in no response at all or it takes up to two minutes before anything happens. This started since version RC 1.19.0 and also with the RC 1.19.0.1.

Dee Firefly added a comment - 11/Feb/08 04:14 PM - edited
The precise error message, and oddly enough it does not necessarily occur on the first avatar's opening message into the channel, is :

Error starting a new chat session with Second Life Mentor.
Error making request, please try again later.

(Or for whatever group it happens to be, but it's usually the Mentor group to date.)

The message appears in a pop up box with an 'OK' button to dismiss it.


Drew Dwi added a comment - 11/Feb/08 08:35 PM
setting to be an RC bug, as it is not specific to windlight, per Torley's explanation that windlight category are for bugs that only affect windlight and don't affect the RC.

Torley Linden added a comment - 13/Feb/08 03:37 PM - edited
Importing this for further investigation, also see SVC-1509.

Azadine Umarov added a comment - 15/Feb/08 07:26 PM
This has been happening routinely as well under 1.19.0(2).

In my recent sessions under stated viewer, no group IMs have been possible at all. Earlier runs resulted in intermittent failures but there seems to be some additive effect (a memory leak maybe?) and subsequent runs become more and more unbearable.

Possibly related, Friends list shows as "waiting" (or whatever the standard text is) – this is the first time in recent memory that I've felt compelled to return to the Release version due to functional problems. Very hard to repro (except that they all happen with great regularity in all versions of 1.19.0 RC. Using 1.18.5(3) seems to resolve nearly all, which I had been ascribing to other machine problems up until returning to the Release viewer.

I mention this only because it might somehow be related: I found that mouse-alt-ctrl-shift chords for camera control were behaving strangely under the RC, and that the "stickiness" I experienced was carrying over to other programs that usually have not been problematic until now. Problems seemed to alleviate at least somewhat after reboot. For ex.: Playing Zoo Tycoon is practically impossible if SL RC has been run before playing.

SysDetails : WinXP Home SP2; ATI Radeon 9700 Pro gfx card. Following details are copied from a session under the viewer mentioned in the header lines:

Second Life 1.18.5 (3) Nov 28 2007 13:59:53 (Second Life Release)

You are at 272603.6, 256474.6, 263.0 in Romero located at sim982.agni.lindenlab.com (8.4.129.132:12035)
Second Life Server 1.19.0.79368

CPU: Intel Pentium 4 Northwood (3049 MHz)
Memory: 1023 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: RADEON 9700 PRO x86/SSE2
OpenGL Version: 2.0.7058 WinXP Release
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
Packets Lost: 834/648261 (0.1%)
Viewer Digest: ffac34f4-0452-2fcc-16b7-c2868f0923ef


zinbaco kattun added a comment - 17/Feb/08 04:02 AM
Same for me - either errors starting group chats, or the name of the initiator is coming up rather than the group name in the communication box. noticed this with Windlight 1.19.0 (80044) . The error opening group chat also with earlier versions cannot remember if the same is true of the initiator name rather than the group name being shown.

sansarya caligari added a comment - 20/Feb/08 12:00 AM
Same issue, group chats with larger groups getting error messages then closing spontaneously. Did not happen before I installed this version of Windlight, but maybe that's coincidence, the time of the month, the location of the moon in relation to venus? Heh.

Second Life 1.19.0 (80044) Feb 15 2008 16:46:46 (Second Life WindLight)

You are at 257601.2, 262870.8, 27.7 in Clearwing located at sim5516.agni.lindenlab.com (8.2.34.72:13005)
Second Life Server 1.19.0.79368

CPU: Intel Pentium 4 Northwood (1997 MHz)
Memory: 1536 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 6600/AGP/SSE2
OpenGL Version: 2.1.1
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
Packets Lost: 107/165299 (0.1%)
Viewer Digest: aa9ea356-dde8-646d-777c-70207f0aac3d


Beezle Warburton added a comment - 25/Feb/08 12:46 AM
"Same issue, group chats with larger groups getting error messages then closing spontaneously."

Has made group chat nigh unusable.

Second Life 1.19.0 (80044)


Bitzer Balderdash added a comment - 25/Feb/08 11:28 AM
Just want to confirm that this is still there in RC3 - I just got it in 1.19.0 (3)

Stone MacAlpine added a comment - 26/Feb/08 01:51 PM - edited
This also happens to me when using Dazzle.

Second Life 1.19.0 (80267) Feb 19 2008 12:13:51 (Second Life First Look Dazzle)

CPU: AMD K7 (Unknown model) (1243 MHz)
Memory: 1024 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: RADEON 9550 x86/MMX/3DNow!/SSE
OpenGL Version: 2.0.6287 WinXP Release
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
Viewer Digest: 547060a9-e33a-90e2-2453-91f03494b070


McCabe Maxsted added a comment - 29/Feb/08 09:29 PM
A group chat error with a fix version? Man, that made me giggle removing that bit of misinformation

AnnMarie Otoole added a comment - 02/Mar/08 12:12 PM
Mee to since V 1.19.0.
I feel that it is related to how many of the group are on line. A doomsday timer is timing out before it can get a list of Who's On Line. That is why it works some times but not others and is really bad with Mentor Group Chat.

Torley Linden added a comment - 03/Mar/08 10:33 AM
Most likely a dupe of SVC-1509 – please see that, we'll followup there. And it's not viewer-specific.

Brianna Messmer added a comment - 04/Mar/08 04:27 PM
I have experienced the same issue since downloading version 1.19.0 (5) Feb 28 2008 of the viewer in the Mental Mentors group.

moonsong nightfire added a comment - 09/Mar/08 02:48 PM
I think it is getting much much worse. For me it is happening to all my groups, regardless of size of group, regardless of viewer. Nearly all the time. Forget trying to build anything, script anything, play anything like slingo, etc. My groups are maxed. That means I have 25 groups that are constantly spamming me with these error messages. Last night I went through 10 minutes of sitting unable to do a thing but click the stupid "ok" button because apparently a couple of the groups had lively conversations going on... I have no Idea what about. Ended up logging and going to something else. I cannot start a chat in a group other than the one I own, and that only part of the time, I cannot do my job as a dancer as I cannot maintain the window to watch for VIPs. It started out as occasional, it has grown worse for me over the last couple of weeks. They are actually calling some instances of this resolved???

Meghan Dench added a comment - 11/Mar/08 01:26 PM
Reproed.

Meghan Dench added a comment - 11/Mar/08 01:27 PM
Resolving and re openning VWR-4735 as it's got an image.

Aztek Aeon added a comment - 16/Mar/08 11:40 AM
This issue is FAR from resolved!!

I have been dealing with it for weeks and it has rendered more than half of my groups useless. groups that rely on soley the chat program to communicate with one another.

Why isnt this being looked at still????????


Harleen Gretzky added a comment - 16/Mar/08 11:57 AM
It was not resolved as fixed, it was resolved as a duplicate of SVC-1509, which is being worked on.