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Key: VWR-4572
Type: Bug Bug
Status: Reopened Reopened
Priority: Normal Normal
Assignee: Unassigned
Reporter: Feynt Mistral
Votes: 3
Watchers: 7
Operations

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1. Second Life Viewer - VWR

Font in SL viewer is wonky

Created: 05/Feb/08 10:05 PM   Updated: 27/Aug/08 02:00 PM
Component/s: User Interface
Affects Version/s: 1.19.1.4, First Look: WindLight
Fix Version/s: None

File Attachments: None
Image Attachments:

1. Picture1.png
(319 kb)

2. Picture2.png
(134 kb)

3. Vista-1.19.1.4-ATI.png
(130 kb)

4. VWR-4572-Alissa.png
(57 kb)
Environment:
Second Life 1.19.1 (4) Apr 2 2008 11:59:37 (Second Life Release)

CPU: Intel Core 2 Series Processor (2397 MHz)
Memory: 2029 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: Radeon X1650 Series
OpenGL Version: 2.1.7415 Release
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.15099 (Mozilla GRE version 1.8.1.13_0000000000)
Viewer Digest: bb2966f6-cf81-a0de-1e21-dcd21f05428a
Issue Links:
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 Description  « Hide
Text on the left side of windows is partially garbled, making it impossible to read some words (see picture 1)
Text in chat history or IM windows, or in the Help->About Second Life window, will sometimes be heavily distorted (compressed vertically, some characters are positioned above others in the same word) (see picture 2)

These distortion is apparently due to UI scaling under Preferences:General. Anything below 0.95 appears to offer these distortions, with worse distortions the lower you go. Given than I hate 1.0 because it's HUGE, and prefer 0.85 because it gives me adequate room to work and actually SEE the world, this is really an annoying issue.

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Alissa Sabre - 09/Feb/08 03:51 AM - edited
I tested this issue on my PC, but it didn't reproduce. See the picture VWR-4572-Alissa.png.

My environment is as follows:

Second Life 1.19.0 (79185) Feb 1 2008 16:24:20 (Second Life WindLight)
CPU: AMD (Unknown model) (2412 MHz)
Memory: 3072 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 6800 GS/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.2
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
Packets Lost: 107/49884 (0.2%)
Viewer Digest: b8fbfd92-c572-ea17-ffc8-a752cc5d6904

I checked off the "Use resolution independent scale", set UI size to 0.95, and was under Window mode when I tested it.

I have no idea what makes you screen "wonky".

Feynt Mistral - 11/Feb/08 11:03 AM
Might be because you're nVidia and I'm ATi, but the issue seemed to go away when I unchecked the independent scale option too. At least with the beta client. I suppose that narrows the field a bit.

bob wellman - 13/Feb/08 09:14 AM
I have noticed this on my ATI card as well and I think I may have a clue to the problem.

I downloaded the new Windlight viewer . The release notes said ATI cards ( I run a ATI Rdaeon X600 card) needed a Graphics card drivers update to run the new release. So I updated my drivers to the lastest version from the ATI website. Next I logged on to Windlight ands saw the distorted text that you spoke of, so I lodged on to the man live viewr instead and saw the same problem. Also whilst on the main veiwer I kept degrading on FPS until I forze entirely. This happened sevral times so I reverted to the old drivers and tried the main viewer again. Solved both the freeze up and the wonky text.

So if you also updated your drivers, please try going back to the old drivers and see if that is the cause for you too and post your results here please for us all to see.

One last thing: before I updated my drivers About Second Life told me my card was X600 after It told me its was some other possible combinations of other ATI carda. Cant remeber which ones now but it seemed al,ost like the wrong drivers were being downloaded for my card or something. I definetly picked the X600 ones of the ATI site.... Odd isnt it?

Feynt Mistral - 22/Feb/08 03:16 PM
I've since upgraded to a 7600 GS (got it cheap) and this font issue disappeared. As well I did not receive the font issues before updating my ATi drivers. On top of that, my client would mysteriously crash every 10-60 minutes, even if I was just sitting around doing nothing. So that leads me to believe that upgrading drivers is NOT the ideal thing to do for this latest windlight client.

Torley Linden - 10/Mar/08 10:44 AM
This issue was resolved as "Needs More Info" during our batch cleanup because it was set as affecting First Look: WindLight. On the Issue Tracker, we've noticed many duplicate issues and issues that lacked actionable info or were already fixed.

WindLight recently "graduated" from a "First Look" technology preview to Release Candidate status -- nearing inclusion in the main viewer with your help! So, "First Look: WindLight" does *not* exist anymore.

More info and how to download the RC viewer: http://blog.secondlife.com/2008/03/06/new-release-candidate-viewer-1191-rc0-available/


If you've verified that this issue is still a problem in the newest Release Candidate, here's what to do next:

     (1) Search the Issue Tracker to *make sure* it isn't a duplicate of an existing issue we know about. If it is, link it as a duplicate using the "Link this issue..." link on the left. You can learn more about searching by watching this video tutorial: http://www.youtube.com/watch?v=SAlXK5hSVMc

     (2) Reopen the issue and BE SURE to update the "Affects Version/s" to the correct one, most likely ONLY "1.19.1 Release Candidate". However, if this bug affects the main viewer (1.19.0 as of this writing), then DO NOT set it to an RC version. Only set it to 1.19.0 instead. Be as specific with versions as possible -- there's generally no need to set multiple versions, as it tends to dilute and confuse where a bug originated.

     (3) Add any other relevant details that would help us fix it. We can't stress the importance of a "solid repro" enough -- a reliable series of steps to make a bug happen reliably.

     (4) Come and attend our inworld bug triages, where you can meet with Linden Lab employees to look at, verify, and expedite bugs for fixing. More info @ http://wiki.secondlife.com/wiki/Bug_triage

Thank-you for helping us improve Second Life! :)

Oni Ludwig - 12/May/08 06:46 PM
I am experiencing the exact same problem on Windows Vista with build 1.9.1(4). My graphics card is ATI Radeon X1650 with the latest Catalyst driver 8.4.

lasivian leandros - 27/Aug/08 01:59 PM - edited
I am having this same issue in several versions of the SL viewer, and on 2 different computers with 2 different version Radeon cards in them. (Including the current release candidate, I don't have exact version and numbers in hand, but I can get them later if it would help)

The constant I feel is to blame is my monitor. I am running a Viewsonic VA1912wb that has a 8:5 aspect ratio. When I change to an older non-widescreen sized monitor I have no font issues.

Hope this helps.