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Issue Details (XML | Word | Printable)

Key: VWR-4369
Type: Bug Bug
Status: Resolved Resolved
Resolution: Needs More Info
Priority: Critical Critical
Assignee: WorkingOnIt Linden
Reporter: absolute balderdash
Votes: 2
Watchers: 1
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1. Second Life Viewer - VWR

Windlight 1.18.6.77495 Crashes before login screen

Created: 24/Jan/08 10:19 PM   Updated: 10/Mar/08 10:44 AM
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Component/s: Crashes
Affects Version/s: First Look: WindLight
Fix Version/s: None

File Attachments: 1. Text File SecondLife.log (6 kB)
2. Text File SecondLifeException.log (15 kB)

Environment:
CPU: Intel Core 2 Series Processor (2393 MHz)
Memory: 3070 MB
OS Version: Microsoft Windows Vista (Build 6000)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GT/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
Viewer Digest: ffac34f4-0452-2fcc-16b7-c2868f0923ef
Issue Links:
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Linden Lab Issue ID: DEV-9811


 Description  « Hide
Windlight 1.18.6.77495 Worked for a while but everytime I try to use it now it crashes before login screen.

(EDIT; by Grey Nolder; Also effects the main client, NOT JUST FIRSTLOOK!)



 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
absolute balderdash added a comment - 28/Jan/08 08:53 AM
I have reinstalled Windlight and am now able to get into SL. Thing is I could get in at when I installed this version the first time- it was only a day or so later that the crashes started.

absolute balderdash added a comment - 28/Jan/08 09:29 AM
No, second time i go to log in it crashes again and keeps doing it after that

absolute balderdash added a comment - 31/Jan/08 09:11 PM
Have to reinstall Windlight every time i want to use it.

Grey Nolder added a comment - 03/Feb/08 11:04 AM
I am also having this problem.
I have to re-install SecondLife every time (and have it start secondlife right after installation just to get on) if I want to play SecondLife, which I do.

Goes to detecting hardware and crashes. Doesn't even open the login screen or anything. Then the crash logger also crashes...


Grey Nolder added a comment - 03/Feb/08 11:16 AM
I really hope you guys fix this; It was running fine last night and now I can't even get on unless I re-install completely.
Crashes at 'detecting hardware' box and then goes right to the crash logger (which also crashes).

I've re-booted my PC about six times, re-installed SecondLife...a lot. (A lot) --And I've cleared my cache, still does nothing.

I have a lot of things I need to manage and work on via SecondLife; and this is a major, major henderance.

Please get this fixed asap. D:


Grey Nolder added a comment - 03/Feb/08 11:18 AM
Effects the main client also.

absolute balderdash added a comment - 06/Feb/08 12:22 AM
Also affects Windlight 1.19.0 (79185)

absolute balderdash added a comment - 13/Feb/08 08:31 PM
Also affects WindLight 1.19.0 (79674)

absolute balderdash added a comment - 15/Feb/08 10:53 PM
Also affects WindLight 1.19.0 (80044)

kindell knelstrom added a comment - 01/Mar/08 08:27 PM
plz need help with this ,,my comp.. keeps crashing as i log in

absolute balderdash added a comment - 01/Mar/08 11:21 PM
Who is kindell knelstrom to close this issue with resolved?

Torley Linden added a comment - 10/Mar/08 10:44 AM
This issue was resolved as "Needs More Info" during our batch cleanup because it was set as affecting First Look: WindLight. On the Issue Tracker, we've noticed many duplicate issues and issues that lacked actionable info or were already fixed.

WindLight recently "graduated" from a "First Look" technology preview to Release Candidate status – nearing inclusion in the main viewer with your help! So, "First Look: WindLight" does not exist anymore.

More info and how to download the RC viewer: http://blog.secondlife.com/2008/03/06/new-release-candidate-viewer-1191-rc0-available/

If you've verified that this issue is still a problem in the newest Release Candidate, here's what to do next:

(1) Search the Issue Tracker to make sure it isn't a duplicate of an existing issue we know about. If it is, link it as a duplicate using the "Link this issue..." link on the left. You can learn more about searching by watching this video tutorial: http://www.youtube.com/watch?v=SAlXK5hSVMc

(2) Reopen the issue and BE SURE to update the "Affects Version/s" to the correct one, most likely ONLY "1.19.1 Release Candidate". However, if this bug affects the main viewer (1.19.0 as of this writing), then DO NOT set it to an RC version. Only set it to 1.19.0 instead. Be as specific with versions as possible – there's generally no need to set multiple versions, as it tends to dilute and confuse where a bug originated.

(3) Add any other relevant details that would help us fix it. We can't stress the importance of a "solid repro" enough – a reliable series of steps to make a bug happen reliably.

(4) Come and attend our inworld bug triages, where you can meet with Linden Lab employees to look at, verify, and expedite bugs for fixing. More info @ http://wiki.secondlife.com/wiki/Bug_triage

Thank-you for helping us improve Second Life!