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Issue Details (XML | Word | Printable)

Key: VWR-3943
Type: Bug Bug
Status: Resolved Resolved
Resolution: Needs More Info
Priority: Critical Critical
Assignee: WorkingOnIt Linden
Reporter: Kii Lilliehook
Votes: 159
Watchers: 55
Operations

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1. Second Life Viewer - VWR

Out of Memory in Smartheap Library errors

Created: 21/Dec/07 12:19 AM   Updated: 11/Mar/09 02:26 AM
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Component/s: Crashes
Affects Version/s: 1.20, 1.19.0 Release Candidate
Fix Version/s: 1.19.1.4

File Attachments: 1. Text File DxDiag.txt (35 kB)
Image Attachments:

1. library-memory error2.jpg
(391 kB)
2. popup.png
(7 kB)
3. smartheaperror1.gif
(195 kB)

4. smartheaperror2.gif
(120 kB)
5. smartheaperror3.gif
(507 kB)
6. uhhuh.JPG
(190 kB)

7. Windows Vista x64 - Out Of Memory.jpg
(172 kB)
Environment:
Second Life 1.18.6 (75762) Dec 13 2007 16:08:39 (Second Life WindLight)
CPU: Intel Core 2 Series Processor (2666 MHz)
Memory: 3071 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8600 GT/PCI/SSE2
OpenGL Version: 2.1.1
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
Packets Lost: 0/1404 (0.0%)
Viewer Digest: d2ed7558-bab3-a37b-8963-464cfcfd12e0
Issue Links:
Duplicate
 
Relates

Linden Lab Issue ID: DEV-9264


 Description  « Hide
Windlight 75762 crashed regularly with "SmartHeap Library: Out of memory. Please free some memory, then choose retry". (see attached popup box).
I couldn't find a pattern in the crashes yet, sometimes they occure after less then 10min, but sometimes everything is fine for hours.
Windlight 75173 on the other hand was running perfectly stable, even more stable than any standard viewer.

 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Rob Linden made changes - 22/Dec/07 02:25 AM
Field Original Value New Value
Workflow jira [ 17994 ] jira-2007-12-21 [ 25511 ]
Rob Linden made changes - 22/Dec/07 02:37 AM
Workflow jira [ 25511 ] jira-2007-12-21 [ 26189 ]
Rob Linden made changes - 22/Dec/07 03:23 PM
Workflow jira-2007-12-21 [ 26189 ] jira-2007-12-22 [ 32422 ]
Rob Linden made changes - 22/Dec/07 03:45 PM
Workflow jira-2007-12-21 [ 32422 ] jira-2007-12-22 [ 34491 ]
Rob Linden made changes - 22/Dec/07 08:42 PM
Workflow jira-2007-12-22 [ 34491 ] jira-2007-12-22a [ 39618 ]
Rob Linden made changes - 22/Dec/07 09:58 PM
Workflow jira-2007-12-22 [ 39618 ] jira-2007-12-22a [ 43584 ]
Rob Linden made changes - 22/Dec/07 10:21 PM
Workflow jira-2007-12-22 [ 43584 ] jira-2007-12-22a [ 44940 ]
Ron Crimson made changes - 23/Dec/07 07:18 PM
Priority Normal [ 4 ] Critical [ 2 ]
Torley Linden made changes - 07/Jan/08 04:26 PM
Affects Version/s First Look: WindLight [ 10080 ]
Affects Version/s 1.18.6 Release Candidate [ 10220 ]
Torley Linden made changes - 07/Jan/08 04:28 PM
Summary Windlight: Out of Memory in Smartheap Library Out of Memory in Smartheap Library errors
lindenrobot made changes - 07/Jan/08 04:28 PM
Linden Lab Issue ID DEV-8350
Nyxem Hax made changes - 12/Jan/08 08:33 PM
Attachment Windows Vista x64 - Out Of Memory.jpg [ 14215 ]
Torley Linden made changes - 31/Jan/08 01:25 PM
Assignee WorkingOnIt Linden [ WorkingOnIt Linden ]
Onix Harbinger made changes - 01/Mar/08 01:40 PM
Link This issue is duplicated by VWR-5227 [ VWR-5227 ]
Beezle Warburton made changes - 05/Apr/08 03:52 AM
Affects Version/s 1.19.1.4 [ 10290 ]
Jessyka Richard made changes - 07/Apr/08 10:37 AM
Attachment smartheaperror1.gif [ 15891 ]
Attachment smartheaperror3.gif [ 15893 ]
Attachment smartheaperror2.gif [ 15892 ]
Skinkie Winkler made changes - 14/Apr/08 05:40 AM
Affects Version/s 1.20 Release Candidate [ 10300 ]
Affects Version/s 1.19.1.4 [ 10290 ]
Sean Heying made changes - 14/Apr/08 06:02 AM
Link This issue is duplicated by VWR-6389 [ VWR-6389 ]
Alyx Sands made changes - 14/Apr/08 09:31 AM
Link This issue is duplicated by VWR-6389 [ VWR-6389 ]
Alyx Sands made changes - 14/Apr/08 09:31 AM
Link This issue is related to by VWR-6389 [ VWR-6389 ]
Harleen Gretzky made changes - 08/May/08 11:34 AM
Link This issue is duplicated by VWR-7115 [ VWR-7115 ]
Elendir Axon made changes - 12/May/08 11:21 PM
Link This issue is related to by VWR-5740 [ VWR-5740 ]
Ellla McMahon made changes - 19/May/08 02:25 PM
Link This issue is duplicated by VWR-6515 [ VWR-6515 ]
Gabriel Spiesel made changes - 21/May/08 03:16 AM
Status Open [ 1 ] Resolved [ 5 ]
Fix Version/s 1.19.1.4 [ 10290 ]
Resolution Fixed [ 1 ]
Argent Stonecutter made changes - 21/May/08 04:05 PM
Resolution Fixed [ 1 ]
Status Resolved [ 5 ] Reopened [ 4 ]
BluesLady Pey made changes - 02/Jun/08 06:27 PM
Attachment debug_info.log [ 17073 ]
BluesLady Pey made changes - 02/Jun/08 06:29 PM
Comment [ here is the bebug log from RC You asked for.

Blues ]
BluesLady Pey made changes - 02/Jun/08 06:29 PM
Attachment debug_info.log [ 17073 ]
Gellan Glenelg made changes - 20/Jun/08 02:07 AM
Link This issue is duplicated by VWR-7839 [ VWR-7839 ]
Jessicka Graves made changes - 28/Jun/08 01:35 AM
Attachment uhhuh.JPG [ 17419 ]
Sean Pirandello made changes - 20/Jul/08 06:13 PM
Attachment library-memory error2.jpg [ 17719 ]
Kontor Jenkins made changes - 26/Jul/08 12:31 PM
Affects Version/s 1.20 [ 10350 ]
Affects Version/s 1.20 Release Candidate [ 10300 ]
Gellan Glenelg made changes - 07/Aug/08 03:23 AM
Link This issue is duplicated by VWR-8529 [ VWR-8529 ]
Jaraziah Lowell made changes - 07/Aug/08 03:59 AM
Link This issue is duplicated by VWR-8533 [ VWR-8533 ]
Gellan Glenelg made changes - 07/Aug/08 04:33 AM
Link This issue is related to by VWR-6851 [ VWR-6851 ]
Ellla McMahon made changes - 06/Oct/08 07:31 AM
Link This issue is original of duplicate VWR-9556 [ VWR-9556 ]
Maggie Darwin made changes - 07/Oct/08 07:36 AM
Link This issue Relates to VWR-5949 [ VWR-5949 ]
Maggie Darwin made changes - 07/Oct/08 07:36 AM
Link This issue Relates to VWR-8841 [ VWR-8841 ]
Rob Linden made changes - 08/Oct/08 01:16 PM
Linden Lab Issue ID DEV-8350 DEV-9264
Avonlea Graves made changes - 11/Oct/08 09:35 PM
Attachment DxDiag.txt [ 19519 ]
Maggie Darwin made changes - 13/Oct/08 07:20 AM
Link This issue is related to by VWR-9727 [ VWR-9727 ]
Maggie Darwin made changes - 13/Oct/08 12:13 PM
Link This issue is related to by VWR-9762 [ VWR-9762 ]
Maggie Darwin made changes - 14/Oct/08 04:51 AM
Link This issue is original of duplicate VWR-9777 [ VWR-9777 ]
Sue Linden made changes - 13/Nov/08 11:09 AM
Workflow jira-2007-12-22a [ 44940 ] jira-2008-11-14 [ 64952 ]
Sue Linden made changes - 13/Nov/08 11:31 AM
Workflow jira-2007-12-22a [ 64952 ] jira-2008-11-14 [ 73152 ]
Sue Linden made changes - 13/Nov/08 05:03 PM
Workflow jira-2008-11-14 [ 73152 ] jira-2008-11-14a [ 98262 ]
Sue Linden made changes - 13/Nov/08 05:18 PM
Workflow jira-2008-11-14 [ 98262 ] jira-2008-11-14a [ 103884 ]
Sue Linden made changes - 13/Nov/08 05:27 PM
Workflow jira-2008-11-14 [ 103884 ] jira-2008-11-14a [ 107734 ]
Sue Linden made changes - 13/Nov/08 05:45 PM
Workflow jira-2008-11-14 [ 107734 ] jira-2008-11-14a [ 113265 ]
Sue Linden made changes - 13/Nov/08 06:15 PM
Workflow jira-2008-11-14 [ 113265 ] jira-2008-11-14a [ 124387 ]
Sue Linden made changes - 13/Nov/08 06:42 PM
Workflow jira-2008-11-14 [ 124387 ] jira-2008-11-14a [ 134573 ]
Sue Linden made changes - 13/Nov/08 07:00 PM
Workflow jira-2008-11-14 [ 134573 ] jira-2008-11-14a [ 141846 ]
Ellla McMahon made changes - 11/Mar/09 02:26 AM
Status Reopened [ 4 ] Resolved [ 5 ]
Resolution Needs More Info [ 4 ]

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