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aric linden added a comment - 20/Dec/07 01:33 PM
Thanks for logging this. I'll note this issue internally and we'll discuss adding support for this card.
It says this was resolved. May I ask how? Is there a patch?
Hey i dont know what to do i get the error that it does not support my drivers for my graphics card is there much i can do when i checked my graphics card it said this.
Intel(R) 82945G Express Chipset Controller 0 (Microsoft Corperation - WDDM). does this error mean i cant go on Sedond life on this computer? i have the same problem with dell inspiron 1501 ati radeon xpress 1150 graphics card
getting error message drivers need updated or not compatible i just got this computer today so i could play second life someone please help Unfortunately, the error usually means that Second Life won't work with the graphics card (or chipset, if it's Intel). Check http://secondlife.com/corporate/sysreqs.php
 for the full list, and scroll down to the bottom for incompatible cards. Many laptop cards and chipsets don't work (although "82945G" looks like part of the Intel "945" family and should work).
Unfortunately, this isn't really a bug - some cards simply don't have the functionality necessary to run Second Life. ATI "XPRESS" cards are an example of a card that doesn't work. If Linden Lab can get Second Life to run on the card, though, they might list it as a supported card in the future. Sorry. Akucard, I'm not quite sure what's wrong with your configuration - can you confirm it really is an Intel 945 chipset, and you have the latest version of Second Life? Resolving as 'misfiled' for now. (I don't see a better label...)
So is this being worked on?
I am running Vista with an ATI Radeon Mobility X2300 graphics card and I continue to receive the error that my video card driver software needs to be updated or that 'my graphics card is unsupported'. How long will it take Linden Lab to support these new graphics cards that more and more people are acquiring with their new Vista machines?
This card is in the slviewer-src-Branch_1-19-0-Viewer-r80803\linden\indra\newview\gpu_table.txt file so this should not be happening.
Line 62: The problem is that older versions of the ati raedon xpress are compatibale but some newer ones aren't.
But it is matching on Xpress *, so should match any ATI Radeon Xpress card.
There is a new driver update posted on March 8th that fixes this problem. This update is again for the AMD Raedon ATI 1150 integrated video card and WILL run Second Life.
Still having troubles, especially with the new version it's impossible to get in. I'm using ATI Xpress 1150, running Windows XP. Anyone with a link for "working" drivers?
I have the latest ATI drivers for this card as of 7/5/08 but it still does not work. Running windows Vista.
Aeroth Aeghin can you post a link to this driver that supposedly solves the problem? Also, might one consider upgrading this back to Showstopper status, as it specifically prevents users from logging in? I have installed Second Life on my Fujitsu laptop and when I try to run it I ALWAYS get this error saying that
'Second Life is unable to run because your video card drivers did not install properly, are out of date, or are for unsupported hardware. Please make sure you hae the latest video card drivers and even if you do have the latest, try reinstalling them. I have tried all this and STILL the program error pops up on my laptop. Thus I am trying to contact customer service for assistance. I hae the diagnostics attached to this so feel free to take a look. On top of all this, the video card my laptop uses is listed as a card that your site says Second Life can use. Please help me. to use this program for a class I am taking. Thanks. Juicy, thank you for reporting this and for the DxDiag report.
For account-specific help please post a Ticket with Support http://secondlife.com/support/ re this issue, the report shows Card name: ATI Mobility Radeon HD 2600 Driver Version: 7.14.0010.0503 (English) Driver Date/Size: 5/15/2007 Please check with you computer manufacturer, Fujitsu, for an updated graphics card driver. Thank you : ) I have an HP notebook with the ATI Xpress 1150. I am using the latest drivers (December 08). I am able to logon to SL; however, the performance is really bad.
I also get the warnings that the card is not supported. It would really be nice to see this card fully supported!!! I've the Dell Ispiron Laptop 1501 with the ATI Xpress 1150, and I am using the latest drivers (Jan. 2009). But, only able to (briefly and/ or occassionally) log into to SL, because the performance is also really bad, and like Jacques Kattun, I also get the warnings that the card is not supported.
This card was fully supported in SL in the Spring of 2008, what happened? I suspect that there are probably many SL residents that no longer particpate in SL because they can't log in-world. Please do something to correct this problem. Thanks in advance!!! Have you tried disabling your VBO?
Here's how 1. Run Second Life from your desktop. You don't have to log in. Does this make your performance better or worse? How is this resolved? I have the same computer and all the latest drivers. I just installed Second Life today and I have been unable to even open it from my desktop without getting the message saying my video card is unsupported. I'd really like to at least log in once!
I have a Mobile Intel 965 Express Chipset updated with the latest Intel Graphic drivers and it does not work. The Minimum system requirements page says any chipset above Intel 945 should work. Am I missing something?
I get the following error on starting up: If you continue to receive this message, contact customer service. Ziom, please check you have the latest graphics drivers by either going to your manufacturer's site or by checking in Knowledge Base How do I get the latest drivers for my graphics card?
Intel have recently released graphics driver for Windows Vista* - version PV15.8.3 (7.14.10.1504) and for Windows* XP - version 14.32.4.4926 (6.14.10.4926) see Intel graphics driver frequently asked questions If this is still an issue please Submit a Ticket with Support
Thank you : ) Has there been a solution for the ATI Radeon Xpress1150? My mouse runs smoothly throughout my laptop screen but when sl is open the mouse freezes for a couple of seconds with every movement. This happens within sl also and it makes for poor performance. Any input on this issue will be highly appreciated.. ty
Second Life is unable to run because your video card drivers did not install properly, are out of date, or are for unsupported hardware. Please make sure you hae the latest video card drivers and even if you do have the latest, try reinstalling them.
win servies back 2 I have been able to use SL with my dell 1511, what i had to do was update my drivers from the AMD web site that will lead you to the video driver
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Bug
Resolved
Critical
Video card driver error (unsupported) when trying to log in with ATI Radeon Xpress 1150 from Dell Inspiron notebook (VISTA)
