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Issue Details (XML | Word | Printable)

Key: VWR-3413
Type: Bug Bug
Status: Resolved Resolved
Resolution: Duplicate
Priority: Normal Normal
Assignee: Unassigned
Reporter: Hal Klaxon
Votes: 5
Watchers: 4
Operations

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1. Second Life Viewer - VWR

Windlight+Radeon 9200--Odd artifacts are rendered.

Created: 23/Nov/07 06:09 AM   Updated: 18/Jun/09 10:30 AM
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Component/s: Graphics
Affects Version/s: First Look: WindLight, 1.19.1.4, 1.23
Fix Version/s: None

File Attachments: None
Image Attachments:

1. viewer settings_wiseguy.jpg
(72 kB)

2. WindlightSnapshot_001.png
(590 kB)
Environment:
Second Life 1.18.5 (74061) Nov 19 2007 10:10:17 (Second Life WindLight)

You are at 250665.2, 275268.2, 36.4 in Courtney Island2 located at sim5156.agni.lindenlab.com (8.2.32.157:13004)
Second Life Server 1.18.5.73200

CPU: AMD K7 (Unknown model) (1342 MHz)
Memory: 1024 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: RADEON 9200 DDR x86/MMX/3DNow!/SSE
OpenGL Version: 1.3.4103 WinXP Release
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
Packets Lost: 1/59481 (0.0%)
Viewer Digest: 78614e89-9589-3717-3290-feeb83e37a22
Issue Links:
Duplicate
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 Description  « Hide
I'm attaching a snapshot from Windlight. The large triangles are not normally in the sim.

These artifacts appeared and disappeared at random. They flickered.



 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Hal Klaxon added a comment - 30/Nov/07 07:16 AM
With a different video card, with the next version of Windlight, I get the same issue occasionally.

Second Life 1.18.4 (3) Nov 7 2007 11:13:48 (Second Life Release)

CPU: AMD K7 (Unknown model) (1342 MHz)
Memory: 1024 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: Radeon X1650 Series x86/MMX/3DNow!/SSE
OpenGL Version: 2.0.7058 WinXP Release
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
Packets Lost: 36/34500 (0.1%)
Viewer Digest: 5d704dc5-72dc-f8ab-0dcc-dc1497bebe16


Joe Brynner added a comment - 11/Jan/08 04:58 PM
Hi,
I've got the same problem with an ATI Radeon X1650 Pro-Card.
I'm not sure how to reproduce it, since it happens random somehow.

CPU: AMD K7 (Unknown model) (2087 MHz)
Memory: 512 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: Radeon X1650 Series x86/MMX/3DNow!/SSE
OpenGL Version: 2.0.6645 WinXP Release
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
Packets Lost: 25/15622 (0.2%)
Viewer Digest: 684b85c5-46de-231a-53b3-eefae69ad0ea


Marianne McCann added a comment - 22/Jan/08 10:12 AM
This appears to still be an issue. Likewise, a lack of shaders (No clouds except for old-style)

Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: RADEON 9200 Series DDR x86/SSE2
OpenGL Version: 1.3.4458 WinXP Release

Drivers appear to be up to date.


Torley Linden added a comment - 10/Mar/08 10:43 AM
This issue was resolved as "Needs More Info" during our batch cleanup because it was set as affecting First Look: WindLight. On the Issue Tracker, we've noticed many duplicate issues and issues that lacked actionable info or were already fixed.

WindLight recently "graduated" from a "First Look" technology preview to Release Candidate status – nearing inclusion in the main viewer with your help! So, "First Look: WindLight" does not exist anymore.

More info and how to download the RC viewer: http://blog.secondlife.com/2008/03/06/new-release-candidate-viewer-1191-rc0-available/

If you've verified that this issue is still a problem in the newest Release Candidate, here's what to do next:

(1) Search the Issue Tracker to make sure it isn't a duplicate of an existing issue we know about. If it is, link it as a duplicate using the "Link this issue..." link on the left. You can learn more about searching by watching this video tutorial: http://www.youtube.com/watch?v=SAlXK5hSVMc

(2) Reopen the issue and BE SURE to update the "Affects Version/s" to the correct one, most likely ONLY "1.19.1 Release Candidate". However, if this bug affects the main viewer (1.19.0 as of this writing), then DO NOT set it to an RC version. Only set it to 1.19.0 instead. Be as specific with versions as possible – there's generally no need to set multiple versions, as it tends to dilute and confuse where a bug originated.

(3) Add any other relevant details that would help us fix it. We can't stress the importance of a "solid repro" enough – a reliable series of steps to make a bug happen reliably.

(4) Come and attend our inworld bug triages, where you can meet with Linden Lab employees to look at, verify, and expedite bugs for fixing. More info @ http://wiki.secondlife.com/wiki/Bug_triage

Thank-you for helping us improve Second Life!


Marianne McCann added a comment - 03/Apr/08 11:46 AM
Updated to current viewer: still an issue

Lara Morenz added a comment - 03/Apr/08 06:32 PM - edited
I have the exact same problem, with both the current viewer (1.19.1.4) and the RC before viewer 1.19.1.4 release.

Windows XP Home SP 2
AMD Athlon 64 X2 Dual Core Processor 3800+
2.01 GHz 1.25 GB RAM
ATI Radeon x1650 Pro
Catalyst 7.6


Wiseguy Capra added a comment - 03/Apr/08 11:47 PM - edited
I have the same issue on the current viewer 1.19.1.4. Though I used WL before (can't remember the version) and never had this issue. I created a jira about it yesterday as well with some picks cause I didn't find this one here.

On my office system I run a ATI Radeon 9800SE with 256MB.
http://jira.secondlife.com/browse/VWR-6012


Wiseguy Capra added a comment - 04/Apr/08 07:35 AM - edited
Okay, so I went and updated the driver to Catalyst 8.3. The large artifacts that have been shown on my jira screenshots here http://jira.secondlife.com/browse/VWR-6012 are gone. But now I have pixels all over the place, can hardly move and have pixels around alpha textures as well making the use of SL impossible on my office system.

I rolled back to Catalyst 7.12 which totally fails to detect any 3D settings and now going back to 7.9. If this doesn't solve the issue either I will restore 6.11 and roll back my viewer as well cause I was actually happy as it was before. Proofs again to "never touch a running system".

Though I did disable both shader options in the graphic preference settings this is a major issue it seems. From what I read across different SL forums anyway.

Edit:
There seems to be a ATI D3D issue with drivers 7.9+7.10. Since you're only able to run openGL games after driver install and directX fails to detect 3D.

This can be fixed by making a backup of the ati3d1ag.dll and ati3duag.dll from the last working driver you had running on your system. After that you can install 7.9 or 7.10. Restart your system in savemode and copy the to files back to:

C:\WINDOWS\system32\ati3d1ag.dll
C:\WINDOWS\system32\ati3duag.dll

Reboot again and the system will detect Driect3D again. Does this fix the artifacts issue reported? I'm checking out now but Catalyst 8.3 certainly worked worse than my old 6.11 version.

Edit2:

Okay seems I resolved the issue at least on my system with the Radeon 9800SE,256MB.

I rolled back to the Catalyst Suite 7.5 which serves the purpose just fine. The artifacts stretching across the screen after a few minutes are gone as well as the pixels I had with 8.3. Though I used a modified "ati2mtag.sys" from techpowerup.com to open the additional 4 active pipelines on the card to make it a 9800pro. But I been doing that for years and don't know if that has a big impact on the result.

I even upped my settings as displayed on the screenshot above. Still playing with the catalyst center to optimize frames etc but all works fine now for me.


Hal Klaxon added a comment - 20/Jul/08 08:16 PM
Since I opened this issue, I should comment on it. I'm not using that old graphics card anymore, so I haven't seen the issue since then.

Ramzi Linden added a comment - 15/Jun/09 03:35 PM
This issue was resolved as "Needs More Info" during a batch clean-up of PJIRA issues.

Reason: for an extended length of time, this bug seems to be missing enough details (reproducible steps) for Linden Lab to import the bug and investigate. Also the last affected version of the viewer on this report is viewer 1.21 or 1.20, 1.19, or even earlier, which are versions that are no longer actively supported.

It is possible that this bug is indeed valid and should remain open-- however, Linden Lab needs the following pieces of information before it is Reopened:

To reopen, please do all of the following:

(1) It is very important to confirm that this bug still occurs in the latest official version 1.23. Please upgrade to that version by browsing to http://get.secondlife.com , and test if you can still reproduce the bug using Viewer 1.23.

(2) If so, then please Reopen this issue and BE SURE to choose the "Affects Version/s" = 1.23

(3) Also, re-describe the steps that another person can follow to experience this bug. An example of a good "recipe" for a bug report can be found here: https://wiki.secondlife.com/wiki/Issue_tracker#Guidelines_for_a_bug_report

(4) Come and attend the inworld bug triages, where you can meet with Linden Lab employees to consider, verify, and expedite bugs for fixing. For more information, see http://wiki.secondlife.com/wiki/Bug_triage

Thank you for helping us improve Second Life!


Nisaa Roogus added a comment - 18/Jun/09 10:24 AM
This problem still is very much alive. I submitted VWR-14177 that appears to be the same problem. Yes, it occurs on SL version 1.23 too.

http://jira.secondlife.com/browse/VWR-14177

Second Life 1.23.4 (123908) Jun 11 2009 15:16:56 (Second Life Release)
Release Notes

Built with MSVC version 1400

You are at 293994.0, 287110.4, 39.2 in Defenestrom located at sim4627.agni.lindenlab.com (216.82.55.23:13002)
Second Life Server 1.26.4.120562
Release Notes

CPU: AMD (Unknown model) (2010 MHz)
Memory: 1024 MB
OS Version: Professional (Build 7100)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon HD 4650
Windows Graphics Driver Version: 8.62-090520m1-081755C-ATI
OpenGL Version: 2.1.8673

libcurl Version: libcurl/7.18.1 OpenSSL/0.9.8j zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.740000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.24739 (Mozilla GRE version 1.8.1.21_0000000000)
Packets Lost: 0/386433 (0.0%)


Harleen Gretzky added a comment - 18/Jun/09 10:30 AM
Duplicate of VWR-3258. To workaround this disable VBO under Edit>Preferences>Graphics tab >Hardware Options, LL is currently working with ATI to get a real fix for this issue.