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Issue Details (XML | Word | Printable)

Key: VWR-2033
Type: Bug Bug
Status: Reopened Reopened
Priority: Major Major
Assignee: Unassigned
Reporter: Haravikk Mistral
Votes: 7
Watchers: 1
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1. Second Life Viewer - VWR

Mute prevents vendor transfers

Created: 05/Aug/07 02:59 AM   Updated: 13/Oct/09 03:11 AM
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Component/s: Inventory, Linden Dollars (L$), User Interface
Affects Version/s: None
Fix Version/s: None

Issue Links:
Duplicate
 
Relates

Linden Lab Issue ID: SL-52478


 Description  « Hide
I had a customer earlier complaining they had not received an item they paid for from one of my vendors. After speaking with them it seems that they must have accidentally muted the vendor when it tried to hand out an informational note-card.

What I propose therefore is that if you pay an object that you have muted that it should give you a dialogue explaining that the object is muted and you will not be able to receive anything from it, and give the option to un-mute the object, or cancel the transaction.

I know that this is a fairly restricted case, but I can fully see it happening to lots of other people as time goes on.

 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
[ Permlink | « Hide ]
Lex Neva added a comment - 06/Aug/07 08:55 AM
This happened to one of my customers, too. As far as I can tell, they muted it accidentally because the pie menu can be twitchy at times. Busy mode also causes vendor inventory transfers to fail, so I'd also like to see this dialog appear when paying/buying from a vendor while in busy mode.

[ Permlink | « Hide ]
Jakkal Dingo added a comment - 10/Aug/07 10:40 PM
I have a similiar problem, though people keep adding me to their mute list somehow. They say they did not add me to their mute list, so I'm wondering if this is some kind of bug.

It would seem to me that if you have a person or object muted, you shouldn't be able to pay them. Or much like if you're in busy mode, it should pop up a window letting them know that you've got this object/person muted so they can't give anything to the buyer.


[ Permlink | « Hide ]
cloud insoo added a comment - 14/Aug/07 02:43 PM
I've seen this recently as well, came in here to find out what was causing items to not be delivered... is this a recent change? It's really getting to be a pain to keep up with the IM's of people not getting items delivered because they have mute or busy turned on.

Torley Linden made changes - 21/Aug/07 10:49 AM
Field Original Value New Value
Link This issue Relates to VWR-1563 [ VWR-1563 ]
Torley Linden made changes - 21/Aug/07 10:50 AM
Link This issue Relates to VWR-1735 [ VWR-1735 ]
[ Permlink | « Hide ]
Torley Linden added a comment - 21/Aug/07 10:50 AM
Linked to related issues, importing for further investigation...

lindenrobot made changes - 21/Aug/07 10:50 AM
Linden Lab Issue ID SL-52478
[ Permlink | « Hide ]
Marine Kelley added a comment - 22/Aug/07 05:31 AM
This is happening to me too and has been more frequent in the past 2 weeks. I always find a way to solve the problem but gawd this is a time-waster !

Torley Linden made changes - 18/Sep/07 11:58 AM
Resolution Duplicate [ 3 ]
Status Open [ 1 ] Resolved [ 5 ]
Torley Linden made changes - 18/Sep/07 11:58 AM
Link This issue Relates to VWR-1563 [ VWR-1563 ]
Torley Linden made changes - 18/Sep/07 11:58 AM
Link This issue duplicates VWR-1563 [ VWR-1563 ]
Torley Linden made changes - 18/Sep/07 11:58 AM
Comment [ We looked into this closer and feel it has enough overlap with VWR-1735 to be a dupe -- the fundamental issue being that interacting with objects and avatars with mute on doesn't give sufficient feedback. ]
[ Permlink | « Hide ]
Torley Linden added a comment - 18/Sep/07 11:59 AM
We looked into this closer and feel it has enough overlap with VWR-1563 to be a dupe – the fundamental issue being that interacting with objects and avatars with mute on doesn't give sufficient feedback.

Rob Linden made changes - 22/Dec/07 03:02 AM
Workflow jira [ 14402 ] jira-2007-12-21 [ 27587 ]
Rob Linden made changes - 22/Dec/07 03:13 AM
Workflow jira [ 27587 ] jira-2007-12-21 [ 28238 ]
Rob Linden made changes - 22/Dec/07 03:46 PM
Workflow jira-2007-12-21 [ 28238 ] jira-2007-12-22 [ 34606 ]
Rob Linden made changes - 22/Dec/07 04:09 PM
Workflow jira-2007-12-21 [ 34606 ] jira-2007-12-22 [ 36667 ]
Rob Linden made changes - 22/Dec/07 10:36 PM
Workflow jira-2007-12-22 [ 36667 ] jira-2007-12-22a [ 45770 ]
Rob Linden made changes - 22/Dec/07 11:02 PM
Workflow jira-2007-12-22 [ 45770 ] jira-2007-12-22a [ 47120 ]
Celierra Darling made changes - 12/Jan/08 07:02 AM
Link This issue is related to by VWR-4185 [ VWR-4185 ]
Harleen Gretzky made changes - 24/Jan/08 10:48 AM
Link This issue is related to by SVC-1112 [ SVC-1112 ]
Adz Childs made changes - 07/Apr/08 08:57 AM
Link This issue is related to by MISC-571 [ MISC-571 ]
Sue Linden made changes - 12/Aug/08 10:05 AM
Component/s Inventory [ 10024 ]
Component/s Missing Content [ 10026 ]
Sue Linden made changes - 13/Nov/08 11:13 AM
Workflow jira-2007-12-22a [ 47120 ] jira-2008-11-14 [ 66115 ]
Sue Linden made changes - 13/Nov/08 11:44 AM
Workflow jira-2007-12-22a [ 66115 ] jira-2008-11-14 [ 76204 ]
Sue Linden made changes - 13/Nov/08 05:15 PM
Workflow jira-2008-11-14 [ 76204 ] jira-2008-11-14a [ 102938 ]
Sue Linden made changes - 13/Nov/08 05:33 PM
Workflow jira-2008-11-14 [ 102938 ] jira-2008-11-14a [ 109733 ]
Sue Linden made changes - 13/Nov/08 05:48 PM
Workflow jira-2008-11-14 [ 109733 ] jira-2008-11-14a [ 114326 ]
Sue Linden made changes - 13/Nov/08 06:06 PM
Workflow jira-2008-11-14 [ 114326 ] jira-2008-11-14a [ 121232 ]
Sue Linden made changes - 13/Nov/08 06:42 PM
Workflow jira-2008-11-14 [ 121232 ] jira-2008-11-14a [ 134463 ]
[ Permlink | « Hide ]
sayrah parx added a comment - 12/Oct/09 12:19 AM
Torley,
This is only a dupe of VWR-1563 if the fix for that includes the fix in this description. They are two separate issues. Furthermore, fixing this issue would prevent some of the problems in VWR-1563, but not vice versa.

[ Permlink | « Hide ]
Haravikk Mistral added a comment - 12/Oct/09 04:09 AM
I agree with Sayrah, the other issue is very specific to profiles, while this is the more important issue of muting payable objects. As such I'm re-opening this and bumping its priority as it's gone on far too long to remain unfixed.

If this is fixed by a single internal Linden issue then great, but something is needed after all this time! It still happens now and then and it's annoying for customers, and for store-owners who have to replace items etc.


Haravikk Mistral made changes - 12/Oct/09 04:09 AM
Resolution Duplicate [ 3 ]
Status Resolved [ 5 ] Reopened [ 4 ]
Haravikk Mistral made changes - 12/Oct/09 04:09 AM
Priority Normal [ 4 ] Major [ 3 ]
[ Permlink | « Hide ]
Harleen Gretzky added a comment - 12/Oct/09 05:45 AM
Is there a specific type of vendor or payable object this happens with?

I tried this on a typical networked vendor system and the object was delivered despite the vendor being muted by the buyer.


[ Permlink | « Hide ]
Haravikk Mistral added a comment - 13/Oct/09 03:11 AM
Networked vendors are unaffected as the item is delivered from a different object than the one you interact with. However, if the same "server" object also dispenses informational notecards, then it would still be possible to prevent an object delivery if you muted its notecard delivery by accident.

In these cases intelligent behaviour regarding payments wouldn't help, as there's no realistic way to detect the relation between the networked vendor and server objects, in this case some way to highlight the mute button will be the better solution, e.g - by making it red.
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