[#VWR-15933] Graphics - Second Life Issues

1. Second Life Viewer - VWR

Graphics

Created: 28/Oct/09 11:38 AM Updated: 28/Oct/09 02:19 PM

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Component/s:

Graphics

Affects Version/s:

1.23

Fix Version/s:

None

File Attachments:

None

Image Attachments:

1. GFX problem.jpg
(135 kB)

Environment:

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Second Life 1.23.5 (136262) Oct 14 2009 12:08:26 (Second Life Release)
Release Notes

Built with MSVC version 1400

You are at 201001.1, 236009.3, 30.5 in Teen hang out located at sim5166.agni.lindenlab.com (216.82.48.167:13002)
Second Life Server 1.30.2.135876
Release Notes

CPU: AMD (Unknown model) (2209 MHz)
Memory: 2047 MB
OS Version: Microsoft Windows Vista (Build 6000)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon HD 4800 Series
Windows Graphics Driver Version: 8.62-090520m1-082160C-ATI
OpenGL Version: 2.1.8673

libcurl Version: libcurl/7.18.1 OpenSSL/0.9.8j zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.740000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.27909 (Mozilla GRE version 1.8.1.21_0000000000)
Packets Lost: 11/109241 (0.0%)

Issue Links:

Duplicate

This issue duplicates:

VWR-3258 Rendering glitches: triangle glitches, vertex tears, etc. on some ATI cards with VBO on

Description

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My graphics are going all wrong when i enter a room, but this happands anywhere. i think its a common problem but not sure how to fix it. i attatch a pic of it

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Comments

Change History

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Ellla McMahon added a comment - 28/Oct/09 02:19 PM

Adrac, please check you have the latest graphics drivers by either going to your manufacturer's site or by checking in Knowledge Base How do I get the latest drivers for my graphics card?
ATI have recently released 10/22/2009 Catalyst 9.10 OpenGL Version 2.1.9026

Please see Turning off WindLight rendering.

2. If you still see glitches, try to disable 'Vertex Buffer Objects' (VBO)

An extra step that can help (in some cases) is to turn off VBO. This is done in the Hardware Options of your Graphics preferences, because this is a setting on your graphics card.

Here's how

1. Run Second Life from your desktop. You don't have to log in.
2. Open Edit menu > Preferences...
3. Click on the Graphics tab.
4. Click on the button for Hardware Options. Now, look for the fourth option, Enable VBO: Set this to be UNchecked. This means it is turned off.

Please see the main issue VWR-3258 and add your comments and vote.

Zen Linden added a comment - 22/May/09 09:48 AM
A couple of weeks ago, ATI sent us some of their internal capturing software and I was able to capture the triangle glitch bug on my 4850 and send it to them. They are on it, and believe it to be due to some optimizations they made and are working on it. I'll let you all know more when I know more and when they release a fix or give us a workaround.

For a further response tailored to your individual situation please Submit a Ticket with Support see JIRA Home page

Thank you : )