[#VWR-15805] Groups missing in chat window

1. Second Life Viewer - VWR

Groups missing in chat window

Created: 14/Oct/09 02:54 PM Updated: 02/Feb/10 02:53 PM

Component/s:

Groups

Affects Version/s:

1.23

Fix Version/s:

None

Time Tracking:

Not Specified

Environment:

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Second Life 1.23.4 (123908) Jun 11 2009 15:16:56 (Second Life Release)
Release Notes

Built with MSVC version 1400

You are at 231117.5, 288041.2, 352.0 in Misfits Cove located at sim2952.agni.lindenlab.com (216.82.19.195:13001)
Second Life Server 1.30.2.135876
Release Notes

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2393 MHz)
Memory: 3070 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)

Issue Links:

Duplicate

This issue duplicates:

SVC-4169 Missing groups, teleportation issues, inventory issues, can't pay group deeded items

Description

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I tried to open a chat window to communicate with a group that I joined, but all of my groups are missing from my chat window. They are shown in my profile, but not in the IM window. They were there yesterday and earlier today, but when I logged on at around 3:30pm EST, they were missing.

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Ellla McMahon added a comment - 14/Oct/09 03:25 PM

Julie, please try restoring to default settings without reinstalling Second Life, by moving all of your existing settings files to a different, temporary directory. Next time Second Life starts, it will create a new, default set of settings files. Your settings files can be found in the following location:

On Windows: C:\Documents and Settings[YOUR USERNAME]\Application Data\SecondLife\user_settings

Before you log into Second Life please Clear the Cache from Outside Second Life You can check the Disk Cache location from the login screen Edit > Preferences > Network.
Log into Second Life and let your Inventory fully load.

Please check for any network connection issues How do I check for packet loss (network lag)?

This article will show you how to get detailed information about the performance of your computer and the Second Life world Statistics Bar Guide

For further technical and/or Account-specific issues please Submit a Ticket with Support as per JIRA Home page

Thank you : )

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Tokyo Enyo added a comment - 02/Feb/10 02:53 PM

This issue duplicates SVC-4169