[#VWR-15003] crash after login, nothing rezzes

1. Second Life Viewer - VWR

crash after login, nothing rezzes

Created: 05/Aug/09 02:24 PM Updated: 07/Aug/09 08:40 PM

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Component/s:

Crashes, Performance

Affects Version/s:

1.23

Fix Version/s:

None

File Attachments:

SecondLife.log (89 kB)

Environment:

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Second Life 1.23.4 (123908) Jun 11 2009 15:16:56 (Second Life Release)
Release Notes

Built with MSVC version 1400

CPU: AMD (Unknown model) (1895 MHz)
Memory: 1790 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon Xpress 1250
Windows Graphics Driver Version: 8.4

Issue Links:

Relates

This issue Relates to:

VWR-3099 Meta-issue: Unsupported Graphics Adapters

Description

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Everytime I log into secondlife, my avatar doesn't show, I cannot see anything around me, nothing will rez and then soon after I crash. The error message I receive is the region may not be working or having issues. I have tried reinstalling it and clearing the cache still no change. I have contacted sl support and still no word back and I thought maybe someone on here could help please.

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Ellla McMahon added a comment - 07/Aug/09 12:57 PM

Shaterica, please see these articles in Knowledge Base How can I improve performance ? and How do I check for packet loss (network lag)? Please also see this article for suggestions for Turning off WindLight rendering

Make sure you have the latest drivers for your video card.

If you're using wireless networking, you should try troubleshooting with a direct wired connection; we allow, but do not support the use of wireless network connections.

This article will show you how to get detailed information about the performance of your computer and the Second Life world Statistics Bar Guide

*Please note System Requirements

Your computer must meet these REQUIREMENTS, or you may not be able to successfully participate in Second Life.

Important Notes

The following cards have not been tested with Second Life, and compatibility is not certain:

NVIDIA cards that report as Quadro

ATI cards that report as RADEON IGP or RADEON XPRESS

ATI cards that report as FireGL

ATI cards that report as FireMV

For technical and/or Account-specific issues please Submit a Ticket with Support as per JIRA Home page

Thank you : )

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Shaterica Wulluf added a comment - 07/Aug/09 08:40 PM

Thanks for the help Ella McMachon. I dont understand why it would start to not work now because I've been using secondlife for months now with not much problems. But I'm going to try and take advice, I'm thinking it might be the connection.