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Issue Details (XML | Word | Printable)

Key: VWR-14923
Type: Bug Bug
Status: Resolved Resolved
Resolution: Needs More Info
Priority: Normal Normal
Assignee: Unassigned
Reporter: Arksun Tone
Votes: 0
Watchers: 0
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1. Second Life Viewer - VWR

Yet more ATI issues, random crashing

Created: 29/Jul/09 05:32 PM   Updated: 30/Jul/09 08:40 AM
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Component/s: Crashes
Affects Version/s: 1.23
Fix Version/s: None

Environment:
Latest Second Life viewer 1.23.4 official release version.
System Spec: Gigabyte EX58-UD5 mobo, Intel core i7 920, 3 x 2GB Corsair Dominator 1600 CL8 Ram, Gigabyte ATI HD4850 1gig GPU
Windows XP SP3
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 Description  « Hide
Built brand new core i7 machine, so pretty clean Windows XP SP3 install.

Putting it simply, Second Life is unuseable. It keeps crashing, sometimes I'm in world 3 minutes, sometimes if I'm lucky maybe 15 minutes, then it just crashes. Sometimes when I adjust graphic preferences before even loggin in the whole window goes a wierd white colour with unreadable text.

I've tried everything I can think of including tweaking the Catalyst openGL settings.
I've turned off anisotropic filtering and anti-aliasing in SL preferences. VBO is turned off too of course.

I've tried the drivers that came with the graphics card, the latest drivers from Gigabyte, then I tried the latest release drivers from the ATI website, which are currently Catalyst Version 0.97 (OpenGL Version 6.14.10.8787).

Max temperature the graphics card reaches whilst in-world is 56C , so its easily within its safe operation levels. Case has more than adequate cooling. Nothing in this system is overclocked.

Please help find a solution to this problem as I simply cannot use Second Life right now on whats supposed to be a pretty high spec new machine.



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Arksun Tone added a comment - 29/Jul/09 06:20 PM
UPDATE:

Ok, so I just downloaded the latest Snowglobe alternative viewer and.... THAT WORKS!!

Snowglobe works great with this ATI HD4850 with latest drivers, I could even turn on anisotropic filtering and anti-aliasing, ran just fine nice high frame rate.

Whatever magic code they're currently using in snowglobe, i hope they transfer over to the main second life viewer code because all those people with ATI HD cards out there need it!.

Sticking with snowglobe for now


Ellla McMahon added a comment - 30/Jul/09 08:39 AM
Arksun, thank you for reporting this.

If you use the Viewer 1.23 again and have this issue, before you restart Second Life, please attach your latest SecondLife log and CrashReport to this issue. This Knowledge Base article will tell you Where do I find my Second Life diagnostic logs?

Thank you : )

Resolving re JIRA issue posting guidelines Please reopen [left sidebar] with further comment if you still have this issue.