[#VWR-14415] After connection(which is slow ) dark view screen appears, no other visual or sound

1. Second Life Viewer - VWR

After connection(which is slow ) dark view screen appears, no other visual or sound

Created: 27/Jun/09 08:53 PM Updated: 02/Jul/09 04:40 AM

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Component/s:

Crashes, Graphics

Affects Version/s:

1.23

Fix Version/s:

None

Environment:

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Second Life 1.23.4 (123908) Jun 11 2009 15:16:56 (Second Life Release)
Release Notes

Built with MSVC version 1400

CPU: Intel Pentium 4 (Unknown model) (2659 MHz)
Memory: 1022 MB
OS Version: Microsoft Windows XP x64 Edition Service Pack 1 (Build 3790)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon X300/X550/X1050 Series
Windows Graphics Driver Version: 8.591-090225a-076828C-ATI
OpenGL Version: 2.1.8543 Release

libcurl Version: libcurl/7.18.1 OpenSSL/0.9.8j zlib/1.2.3

Issue Links:

Duplicate

This issue duplicates:

VWR-12139 Crash on login with ATI Catayst 9.2 9.3 9.4

This issue is original of duplicate:

~~VWR-14473~~ Rarely Can connect, and if I do, only visual is water, sky and myself as a ghost

Relates

This issue Relates to:

VWR-12080 Meta-Issue: Issues with ATI Catalyst 7.12-9.10

Description

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1. Connect -which takes like 5 mins, then if it does ( many times doesnt and i have to reboot )
2. Login
Observe: Only dark blue screen appears. no visuals, no sounds, no avatars me or anyone else. just dark blue space
Expect : To get connected quickly
Expect : To see , hear the virtual world after login

As added note to help: I did order a better visual card that will take a week to get here.. but not sure this is why I am not seeing anything now? it was working.

All

Comments

Change History

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Ellla McMahon added a comment - 28/Jun/09 05:43 AM

Guy, please check you have the latest graphics drivers by either going to your manufacturer's site or by checking in Knowledge Base How do I get the latest drivers for my graphics card? ATI have recently released 6/15/2009 Catalyst 9.6 OpenGL Version: 2.1.8673

Please see the comments by Zen Linden on VWR-12139

Zen Linden added a comment - 19/Mar/09 11:27 AM
Running a 4850 on Windows Vista. Definitely crashes when I turn on Advanced Catalyst AI, but no problem on Standard. Work around for now is don't turn on advanced, and we'll see if 1.23 clears up this issue.

Zen Linden added a comment - 19/Mar/09 11:41 AM
I've notified ATI of the issue and it looks like 1.23 (unreleased) in it's current form may not fix it just yet. I've sent ATI the offending open gl call that crashes, and we'll see what they come back with. Till then, make sure Catalyst AI is set to Standard.

Zen Linden added a comment - 20/Mar/09 10:22 AM
Talked to ATI. Looks like it was a problem in the driver of confusing accessing compressed textures vs. uncompressed textures and has been fixed internally by ATI, but probably will not go out by 9.3. 9.4 will most likely clear it up.

Zen Linden added a comment - 14/Apr/09 09:55 AM
Comment from ATI: "Current update is that we will be aiming for having this fix to Catalyst 9.5."

Sorry for the wait.

Is your Catalyst AI set to Standard ?

If this is still an issue please Submit a Ticket with Support for a response tailored to your individual situation, see JIRA Home page

Ticket Types
I can't login inworld with my account: Please give as much specific information as you can, including the text from any error messages.

Please add your comments and vote on VWR-7716 "Please create a 64-bit viewer"

Thank you : )