[#VWR-14409] Avatar displays improperly, and various graphics artifacts show.

1. Second Life Viewer - VWR

Avatar displays improperly, and various graphics artifacts show.

Created: 27/Jun/09 02:21 PM Updated: 27/Jun/09 03:25 PM

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Component/s:

Avatar/Character

Affects Version/s:

1.23

Fix Version/s:

None

File Attachments:

None

Image Attachments:

1. Snapshot_002.png
(537 kB)

Environment:

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Second Life 1.23.4 (123908) Jun 11 2009 15:16:56 (Second Life Release)
Release Notes

Built with MSVC version 1400

You are at 262387.9, 269081.7, 34.8 in Help Island 215 located at sim7435.agni.lindenlab.com (216.82.34.182:13000)
Second Life Server 1.26.4.120562
Release Notes

CPU: AMD (Unknown model) (2605 MHz)
Memory: 8183 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon HD 4800 Series
Windows Graphics Driver Version: 8.14.0010.0671
OpenGL Version: 2.1.8673

libcurl Version: libcurl/7.18.1 OpenSSL/0.9.8j zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.740000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.24959 (Mozilla GRE version 1.8.1.21_0000000000)
Packets Lost: 0/742 (0.0%)

Issue Links:

Duplicate

This issue duplicates:

VWR-3258 Rendering glitches: triangle glitches, vertex tears, etc. on some ATI cards with VBO on

VWR-690 Avatar -> Texture Baking -> Dual Monitors -> Blackened

Description

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Avatar varies from having missing textures to having washed out and striped ones. It has been this way from the beginning. Changing the appearance of the avatar has no effect. Have installed the latest drivers from ATI.

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Comments

Change History

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Bradley Frostbite added a comment - 27/Jun/09 02:23 PM

The "Unkown" AMD model is a Phenom II X4 810.

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Harleen Gretzky added a comment - 27/Jun/09 02:31 PM

The "artifacts" can be worked around by turning off VBO, Edit>Preferences>Graphics tab >Hardware Options> uncheck Enable VBO
LL is working with ATI to resolve this issue, see Zen Linden's comment from the main issue VWR-3258:

Zen Linden added a comment - 22/May/09 09:48 AM
A couple of weeks ago, ATI sent us some of their internal capturing software and I was able to capture the triangle glitch bug on my 4850 and send it to them. They are on it, and believe it to be due to some optimizations they made and are working on it. I'll let you all know more when I know more and when they release a fix or give us a workaround.

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Harleen Gretzky added a comment - 27/Jun/09 02:33 PM - edited

Did the avatar problem happen prior to 1.23 for you?

Are you using multiple monitors?

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Bradley Frostbite added a comment - 27/Jun/09 03:01 PM

I am new to Second Life. Version 1.23 is the only one I have tried. I am using multiple monitors, though I have been running SL in a window thus far. Changing it to fullscreen displays on a single monitor, and has no impact whatsoever on the avatar issue.

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Harleen Gretzky added a comment - 27/Jun/09 03:11 PM

Black avatars on dual monitors is a known issue, see VWR-690, I believe this comment from that issue is the only workaround:

ThinkingmanDotCom Timeless added a comment - 16/Aug/08 06:46 AM
This is just a workaround, not a fix: use wayBackMachine to see the old article link above, this fix works for dual monitors:

( From http://web.archive.org/web/20070112165424/http://secondlife.com/knowledgebase/article.php?id=333 )

1. Move SL window to primary monitor, and don't let its size be large enough to spill onto second monitor ("spanning").
2. Quit SL
3. Open SL.
4. Windows: Control-Alt-D, Mac: Command-Option-D (if not already showing "Advanced" menu)
5. Advanced > Character > Rebake Textures (Control-Alt-R/Command-Option-R)

Personally, I have to constantly run the Rebake Textures, as my avatar keeps losing its shirt (heh), usually when nearby avatars turn grey. Mahalo, Adam

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Bradley Frostbite added a comment - 27/Jun/09 03:25 PM

Interesting. I didn't even rebake. Just keeping the SL window on the primary monitor seems to resolve the issue, or at least provide a useable workaround. Cool. Thanks.