[#VWR-14397] CPU usage crash - Second Life Issues

1. Second Life Viewer - VWR

CPU usage crash

Created: 27/Jun/09 01:23 AM Updated: 27/Jun/09 03:47 AM

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Component/s:

Performance

Affects Version/s:

1.22

Fix Version/s:

None

File Attachments:

None

Image Attachments:

1. Crash two.jpg
(473 kB)

2. Untitled.jpg
(209 kB)

Environment:

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Second Life 1.22.11 (0) Jun 3 2009 17:09:59 (Cool SL Viewer)
RestrainedLife viewer v1.17b
Release Notes

You are at 234544.9, 277923.7, 1116.3 in Desperation Andromeda located at sim3509.agni.lindenlab.com (216.82.21.244:13001)
Second Life Server 1.26.4.120562
Release Notes

CPU: Intel Pentium III core (unknown model, 0.18 micron process) with internal L2 cache (2931 MHz) ((Core i7, higher end 32bit processor))
Memory: 3070 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9600 GT/PCI/SSE2 ((Running two SLI))
OpenGL Version: 3.0.0

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.740000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.24946 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 0/4509 (0.0%)

Issue Links:

Relates

This issue Relates to:

VWR-5574 CPU load sticking at 100% on both cores of Core2Duo (Mac *and* PC) computers

VWR-7964 Add SLI and Crossfire support.

Description

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I dont know whats been happening, but every once in awhile, sl will freeze up and go nonresponsive, and after watching with task manager, I noticed that corresponded with a crash in all of my cpu's usage, they would flatline for a few moments. I would click around randomly, and sometimes it would unfreeze, but most times, it would crash and bring up the crashlogger, which if I reported would go nonresponsive as well. I noticed after awhile that opening another program woul kick sl in the butt so to speak, and get the processors running again, but it would happen more and more freqeuently....

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Sonata Nayar added a comment - 27/Jun/09 01:25 AM

Really just want to know if its conflicting software, or if my hardware is failing. IN which case the company that built my computer last month isnt going to be happy with me.

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Ellla McMahon added a comment - 27/Jun/09 03:45 AM

Sonata, please check this issue also happens with the Official Viewer Second Life 1.23.4 (123908) Jun 11 2009 15:16:56 (Second Life Release) .

Please check you have the latest graphics drivers by either going to your manufacturer's site or by checking in Knowledge Base How do I get the latest drivers for my graphics card? Nvidia have recently released Version: 186.18 Release Date: June 18, 2009

This maybe related to issue VWR-5574. Please see the Description

Key to this bug is a setting in the NVIDIA controlpanel (3D settings): "Threaded optimization".

If you suffer from this bug, add your SL viewer to the list in the "Program settings" tab, and turn it off.
Don't change the global setting, or other programs will suffer.

Please also add your comments and vote to VWR-7964 "Add SLI and Crossfire support"

Thank you : )