[#VWR-14296] Group Chats are broken, not working

1. Second Life Viewer - VWR

Group Chats are broken, not working

Created: 22/Jun/09 10:28 AM Updated: 23/Jun/09 11:14 AM

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Component/s:

Chat/IM

Affects Version/s:

1.22

Fix Version/s:

None

Environment:

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Second Life 1.22.11 (113941) Mar 6 2009 12:50:02 (Second Life Release)
Versionshinweise

Sie befinden sich in 273435.0, 264246.0, 26.2 in Sempronius located at sim7397.agni.lindenlab.com (216.82.34.144:13000)
Second Life Server 1.26.4.120562
Versionshinweise

CPU: Intel Core 2 Series Processor (1662 MHz)
Memory: 2047 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce Go 7400/PCI/SSE2
OpenGL Version: 2.0.1

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.740000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.24835 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 112/448775 (0.0%)

Issue Links:

Duplicate

This issue duplicates:

SVC-1509 Error message when starting and posting to a group IM session

Description

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groups chats are not working, are broken....no cummunication in affected groups possible anymore...

1. open a group chat
2. if it works, try to write some. often its not possible to open one, it breaks down at moment you open it.
3. write and you recive a error massage and chat is broken.
4. some groups chats are dead since days..

All

Comments

Change History

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Ellla McMahon added a comment - 22/Jun/09 10:36 AM

Maxine, thank you for reporting this. Please see issue SVC-1509 and add your comments and vote.

Alexa Linden added a comment - 08/Jun/09 02:36 PM
Group chat failures are a complex problem. There are many possible ways chat can fail. Here's how you can help fix the problem.

As a first step, please collect a list of all error messages you see when using group chat. Copy the errors exactly as you see them, and put them on a page located below: https://wiki.secondlife.com/w/index.php?title=Group_Chat_Failure_Messages

Create the page if you're the first one with information.

Don't worry about adding lots of details. This should be a short list without repeats or lots of extra notes.

Give everyone a few days to add their errors, since different resis often experience different problems.

Once we're sure we have a list, we can create a survey to collect more information. We'll ask about the computers, internet connections, time of day, and other factors common to these errors. If we're lucky, we can help the dev teams better understand what's failing.

Thank you : )

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Maxine Kohime added a comment - 22/Jun/09 02:28 PM

Its so funny, that you Lindes call it RESOLVED! I cant use some group chats SINCE Days! *sighs

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Jacqualine Lunasea added a comment - 23/Jun/09 10:50 AM

Group Chats are NOT resolved. They are not working appropriately. If you try to start a chat it will error you 80% of the time and as soon as someone else talks on the group chat an error message is coming up regardless if you spoke or not. Please work hard at resolving this as sim owners and business/club owners use this as a main form of communication (besides notices). This has been happening ever since the new viewer came out.

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Harleen Gretzky added a comment - 23/Jun/09 11:14 AM

This is NOT resolved as fixed it is resolved as a duplicate issue, please comment and vote on the main issue SVC-1509

Thanks