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Issue Details (XML | Word | Printable)

Key: VWR-1420
Type: Bug Bug
Status: Reopened Reopened
Priority: Normal Normal
Assignee: Unassigned
Reporter: Sascha Vandyke
Votes: 2
Watchers: 0
Operations

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1. Second Life Viewer - VWR

IM in chat history is rendered nearly unreadbale in 1.19.1 RC4

Created: 28/Jun/07 05:43 AM   Updated: 02/Apr/08 03:28 PM
Component/s: Chat/IM
Affects Version/s: 1.18.0, 1.18.5.3, First Look: WindLight, 1.19.1 Release Candidate
Fix Version/s: None

File Attachments: 1. Text File 1420_im_unreadable.patch (1 kB)
2. Text File floaterchat-correct.patch (2 kB)
3. Text File floaterchat.patch (2 kB)

Environment:
CPU: Intel Pentium Pro (Unknown model) (2666 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTX/PCI/SSE2
OpenGL Version: 2.1.1
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
Packets Lost: 321/384479 (0.1%)
Viewer Digest: 2d419016-2cdf-12a8-bc96-9146228929ff
Issue Links:
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Relates

Linden Lab Issue ID: SL-47034


 Description  « Hide
If you check 'Show IM in chat history' the IM is shown in the chat history in a dark grey and rendered unreadable. In the previous versions it was white. There's also a lack of changing the color.

 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Thraxis Epsilon added a comment - 28/Jun/07 03:33 PM
That bug would be my fault, I'll get a patch added to this issue soon to fix that problem.

Thraxis Epsilon added a comment - 28/Jun/07 03:35 PM
This item is a bug resulting from the chat logging patch in VWR-383

Celierra Darling added a comment - 28/Jun/07 10:36 PM
Bah, I liked this behavior! Any way to make it an option? (Adding a color option for incoming IMs, that is, like the LLOwnerSay option that was added.)

Thraxis Epsilon added a comment - 29/Jun/07 12:43 AM
I have a patch to fix this issue. It also includes a fix for VWR-294 as well... I'll be doing some more testing to make sure the coloring is consistent and behaves as it should.

Thraxis Epsilon added a comment - 29/Jun/07 10:44 PM
This patch fixes both VWR-1420 and VWR-294

For VWR-294, when showing IM's in History is turned off.. they will not display in the chat console either.


Nicholaz Beresford added a comment - 30/Jun/07 04:49 AM
Thraxis, if possible, please submit future patches with the source path starting from "linden/"
(https://wiki.secondlife.com/wiki/Submitting_code)

Thraxis Epsilon added a comment - 30/Jun/07 09:18 AM
Attached corrected patch to follow code submission standard

Nicholaz Beresford added a comment - 02/Jul/07 07:21 AM

Thraxis: I just had a comment on my blog regarding my viewer which has your patch applied: )) ... but the chat console, the opaque chat that you see at the bottom left when chat history is not displayed. I see chat just not IMs. It works in the standard viewer. ((

I have not checked it yet (am still at work), but can you please check if your patch doesn't break display of IM's in the half transparent chat view area?


Nicholaz Beresford added a comment - 02/Jul/07 08:06 AM

I guess I'll have to call this one not good.

In Linden 1.17.2 IM showed in chat at least when "IM to History" was off. With this patch it appears that IM never shows in Chat.


Nicholaz Beresford added a comment - 02/Jul/07 09:16 AM

Umm, I guess I'm completely confused. Please disregard my last two previous comments. I need to test this in depth, but I think it is okay and I was just suffering from brain congestion.

Nicholaz Beresford added a comment - 02/Jul/07 09:44 AM

I'm sorry for the false alert, the patch does work ok in relation to chat console and chat history.

tx Oh added a comment - 13/Jul/07 01:26 AM
this issue includes a patch to VWR-294, disable group IM from appearing on the console.

Dzonatas Sol added a comment - 14/Jul/07 08:30 AM
A patch or contribution from this issue has been applied (and maybe modifed)
to the Open Source Viewer, 1.18.0.6.OS.1. Download it here to test it:
http://sourceforge.net/project/showfiles.php?group_id=191214

Nicholaz Beresford added a comment - 15/Jul/07 03:58 AM

This patch will probably require discussion in the UI triage, regarding chat console (the transparent termporary chat window) and chat history.

This patch allows or suppresses IMs in chat console and chat history both depending on the "Show IM in chat history" prefs setting.

Thraxis says he did that in regard to VWR-294, but it does suppress all IMs there, not just group IMs. Some users from my browser (which has this patch) already said they consider this undesireable, so it may need to be brought up at the UI triage.


Nicholaz Beresford added a comment - 15/Jul/07 04:43 AM

I looked into the details of the patch. As far as I can tell, the 2nd hunk is the one which changes the IM to Chat console behavior. I think this change requires some thorough discussion or addressing the real problems. that is the need for an option to suppress Group IM alone, because I do think people are happy with the behavior regarding IM. If not, I'd vote for two options ("IM to Chat history" and "IM to Chat console").

I'm attaching "1420_im_unreadable.patch" which is basically Thraxis' patch without the 2nd hunk. It only addresses the problem that IM's are unreadable in Chat History and nothing else.

Bottome line: Please just fix what's broken and thoroughly discuss UI changes like this.


Benjamin Linden added a comment - 26/Jul/07 06:37 PM
Thanks for working on this guys. Thraxis, can you add a screenshot of what this patch looks like? Nicholaz, can you add this to the UI bug triage agenda for next week? Thanks.

Poppy Linden added a comment - 26/Jul/07 07:41 PM
Hello Thraxis and Nicholaz,
I tried this out and there were two things I noticed.
1) I'm not sure the System color is the best one to use for this. I think it may be worth making a new color; not necessarily in the UI, but in the XML for sure. I asked BenGlenn and he seems to think that's reasonable.
2) What about IM? Poor IM, sitting all alone and in the cold, still has LLColor4::grey chat history. It would be good to be consistent and bring IM some updated color too.

Fix that (and naturally keep the groupchat IM features out for another bug) and I think it'll make it in. This is worth bringing up at the UI triage as well. Thanks for your efforts!


Poppy Linden added a comment - 01/Aug/07 12:41 PM
And it's looking like the Voice changes are going to be pushed into release soon, those changes will probably take care of 2) but may change all else otherwise. Keep an eye out for those changes.

Nicholaz Beresford added a comment - 01/Aug/07 03:25 PM

My 1420 patch basically restores the behavior as before (IM's appearing in the same color in history as normal chat and as before).

But btw, since you mention it, I noticed today that in the voice viewer the "[person] is typing ..." appears in bright cyan rather than halfbright gray as before. I think the "is typing..." message is of lesser relevance and low-lighting would be a better choice than highlighting.


Poppy Linden added a comment - 02/Aug/07 03:33 PM
Voice changes should be out shortly.

ZigZag Freenote added a comment - 01/Nov/07 06:03 AM
Maybe the idea with the gray text was not bad, just that it was too dark. But it's a minor issue, so if it is considered fixed, you can leave it at that. Perhaps the – End of Log – should appear in a different color.... maybe grey, maybe cyan, hard to decide.

Sascha Vandyke added a comment - 14/Feb/08 11:38 AM
Damn it, it is still in Windlight too. Can't you apply that fixes here?

Torley Linden added a comment - 10/Mar/08 10:42 AM
This issue was resolved as "Needs More Info" during our batch cleanup because it was set as affecting First Look: WindLight. On the Issue Tracker, we've noticed many duplicate issues and issues that lacked actionable info or were already fixed.

WindLight recently "graduated" from a "First Look" technology preview to Release Candidate status – nearing inclusion in the main viewer with your help! So, "First Look: WindLight" does not exist anymore.

More info and how to download the RC viewer: http://blog.secondlife.com/2008/03/06/new-release-candidate-viewer-1191-rc0-available/

If you've verified that this issue is still a problem in the newest Release Candidate, here's what to do next:

(1) Search the Issue Tracker to make sure it isn't a duplicate of an existing issue we know about. If it is, link it as a duplicate using the "Link this issue..." link on the left. You can learn more about searching by watching this video tutorial: http://www.youtube.com/watch?v=SAlXK5hSVMc

(2) Reopen the issue and BE SURE to update the "Affects Version/s" to the correct one, most likely ONLY "1.19.1 Release Candidate". However, if this bug affects the main viewer (1.19.0 as of this writing), then DO NOT set it to an RC version. Only set it to 1.19.0 instead. Be as specific with versions as possible – there's generally no need to set multiple versions, as it tends to dilute and confuse where a bug originated.

(3) Add any other relevant details that would help us fix it. We can't stress the importance of a "solid repro" enough – a reliable series of steps to make a bug happen reliably.

(4) Come and attend our inworld bug triages, where you can meet with Linden Lab employees to look at, verify, and expedite bugs for fixing. More info @ http://wiki.secondlife.com/wiki/Bug_triage

Thank-you for helping us improve Second Life!


Sascha Vandyke added a comment - 02/Apr/08 12:12 PM
Well here is more info, 1.19.1 RC4 of the new viewer still has that. Guess it will never change. All colors for chat are changeable, only this not. Why?

Sascha Vandyke added a comment - 02/Apr/08 01:36 PM
Forgot to change title for new version

Sascha Vandyke added a comment - 02/Apr/08 02:14 PM
WEll it is still the same, read my comments before.

Harleen Gretzky added a comment - 02/Apr/08 03:03 PM
I'm with Celierra, I liked this behavior.

Sascha Vandyke added a comment - 02/Apr/08 03:28 PM
Yes, me too, it would be nice to have an option for that to change the color maybe, even if it is a debug option.