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Issue Details (XML | Word | Printable)

Key: VWR-14173
Type: New Feature New Feature
Status: Resolved Resolved
Resolution: Duplicate
Priority: Major Major
Assignee: Unassigned
Reporter: Stacy Poliatevska
Votes: 0
Watchers: 0
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1. Second Life Viewer - VWR

IM's not working & Confance options

Created: 18/Jun/09 06:09 AM   Updated: 18/Jun/09 06:22 AM
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Component/s: Chat/IM, Groups
Affects Version/s: 1.23
Fix Version/s: None

Environment: 1.23
Issue Links:
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 Description  « Hide
Dear sl for some reason i cant start confance's nor can i join or start IM group chats. all i get is a error mesage saying "Unable to send your message to [RESIPENT] error . please try again later" yet if i type one word at a time it some times works now and again.

Plus i no long have the option to start confrance's with friends yet other people useing the 1.23 veiwer can. Why?



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Ellla McMahon added a comment - 18/Jun/09 06:12 AM
Stacy, thank you for reporting this. Please see issue SVC-1509 and add your comments and vote.

Alexa Linden added a comment - 08/Jun/09 02:36 PM
Group chat failures are a complex problem. There are many possible ways chat can fail. Here's how you can help fix the problem.

As a first step, please collect a list of all error messages you see when using group chat. Copy the errors exactly as you see them, and put them on a page located below: https://wiki.secondlife.com/w/index.php?title=Group_Chat_Failure_Messages

  • Create the page if you're the first one with information.
  • Don't worry about adding lots of details. This should be a short list without repeats or lots of extra notes.
  • Give everyone a few days to add their errors, since different resis often experience different problems.

Once we're sure we have a list, we can create a survey to collect more information. We'll ask about the computers, internet connections, time of day, and other factors common to these errors. If we're lucky, we can help the dev teams better understand what's failing.

Thank you : )


Harleen Gretzky added a comment - 18/Jun/09 06:22 AM
Conference calls can only be started from sub-folders now, see VWR-13174.