[#VWR-14106] Group IM stating it doesnt exsist

1. Second Life Viewer - VWR

Group IM stating it doesnt exsist

Created: 16/Jun/09 11:43 AM Updated: 16/Jun/09 05:07 PM

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Component/s:

Chat/IM, Groups

Affects Version/s:

1.23

Fix Version/s:

None

Environment:

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Second Life 1.22.11 (113941) Mar 6 2009 12:50:02
Release Notes

You are at 286019.5, 267069.3, 314.6 in Furman located at sim5562.agni.lindenlab.com (216.82.50.118:13001)
Second Life Server 1.26.4.120562
Release Notes

CPU: Intel Pentium 4 Willamette (1614 MHz)
Memory: 1280 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 6200/PCI/SSE2
OpenGL Version: 2.0.3

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.740000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.24692 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 35/94007 (0.0%)

Issue Links:

Duplicate

This issue duplicates:

SVC-1509 Error message when starting and posting to a group IM session

Description

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When a group IM is issued, it shuts down immediatly and with a pop up that says IM not longer exsists.

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Comments

Change History

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Ellla McMahon added a comment - 16/Jun/09 05:05 PM - edited

Haku, thank you for reporting this. Please see issue SVC-1509 and add your comments and vote.

Alexa Linden added a comment - 08/Jun/09 02:36 PM
Group chat failures are a complex problem. There are many possible ways chat can fail. Here's how you can help fix the problem.

As a first step, please collect a list of all error messages you see when using group chat. Copy the errors exactly as you see them, and put them on a page located below: https://wiki.secondlife.com/w/index.php?title=Group_Chat_Failure_Messages

Create the page if you're the first one with information.

Don't worry about adding lots of details. This should be a short list without repeats or lots of extra notes.

Give everyone a few days to add their errors, since different resis often experience different problems.

Once we're sure we have a list, we can create a survey to collect more information. We'll ask about the computers, internet connections, time of day, and other factors common to these errors. If we're lucky, we can help the dev teams better understand what's failing.

Thank you : )