[#VWR-13981] I am using Windows 7 RC and I have the Intel 965 express chipset family I am having problems loading sculpted textures they look like spheres I have tryed diffrent drivers nothing works what can I do?

1. Second Life Viewer - VWR

I am using Windows 7 RC and I have the Intel 965 express chipset family I am having problems loading sculpted textures they look like spheres I have tryed diffrent drivers nothing works what can I do?

Created: 11/Jun/09 06:00 PM Updated: 25/Jun/09 07:44 PM

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Component/s:

Graphics

Affects Version/s:

1.22

Fix Version/s:

None

Issue Links:

Duplicate

This issue duplicates:

~~VWR-12512~~ Sculpted Prim Problems For Intel Chipset 965

~~VWR-13985~~ Sculpted prims do not load on computers running an Intel 965-based graphics card

~~VWR-12610~~ Sculpted prims display always as spheres

Relates

This issue Relates to:

~~VWR-10678~~ Sculptures will not Rez Correctly

VWR-11536 Meta-Issue: Windows 7 issues

VWR-5647 Meta-Issue: Sculpted Prims Need More Linden Lab Development

Description

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Intel 965 express chipset family I am having problems loading sculpted textures they look like spheres I have tryed diffrent drivers nothing works what can I do?

Card name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_20B517AA&REV_0C
Display Memory: 358 MB
Dedicated Memory: 0 MB
Shared Memory: 358 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LEN4050
Native Mode: 1280 x 800(p) (60.002Hz)
Output Type: Internal
Driver Name: igdumdx32.dll,igd10umd32.dll
Driver File Version: 7.15.0010.1576 (English)
Driver Version: 7.15.10.1576
DDI Version: 10
Driver Model: WDDM 1.0
Driver Attributes: Final Retail
Driver Date/Size: 10/7/2008 08:00:54, 548864 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6942-11CF-3272-BF00ACC2CA35}
Vendor ID: 0x8086
Device ID: 0x2A02
SubSys ID: 0x20B517AA
Revision ID: 0x000C
Driver Strong Name: oem5.inf:Intel.Mfg:i965GM0:7.15.10.1576:pci\ven_8086&dev_2a02&subsys_20b517aa
Rank Of Driver: 00F60001

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Ellla McMahon added a comment - 12/Jun/09 06:04 AM - edited

Kelly, please see issue ~~VWR-13985~~

please check you have the latest graphics drivers by either going to your manufacturer's site or by checking in Knowledge Base How do I get the latest drivers for my graphics card? Intel have recently released Windows Vista* - version PV15.12.4.1666 (7.15.10.1666)

Please try the latest RC Viewer Second Life 1.23.4 (123523) Jun 9 2009 08:32:14 (Second Life Release Candidate) which can be downloaded from here Release Candidate Test Viewers

If you still have an issue, on ~~VWR-13985~~, please add your full computer environment, Help > About Second Life [copy and paste], including the Second Life Viewer you are using and the Region(s) where you have this issue. Please also include the Graphics Card driver version you have and a screenshot of your issue.

For a further response tailored to your individual situation please Submit a Ticket with Support see JIRA Home page

Thank you : )

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Felis Darwin added a comment - 25/Jun/09 07:44 PM

~~VWR-13985~~ contains a solution for this problem, which is caused by a setting in Intel's graphics drivers, NOT the SL viewer. A simple settings change will allow sculpted prims to load.