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Issue Details (XML | Word | Printable)

Key: VWR-13906
Type: Bug Bug
Status: Resolved Resolved
Resolution: Contact Support
Priority: Normal Normal
Assignee: Unassigned
Reporter: Lily Whittenstall
Votes: 3
Watchers: 3
Operations

If you were logged in you would be able to see more operations.
1. Second Life Viewer - VWR

I crash when just standing around

Created: 06/Jun/09 12:46 PM   Updated: 06/Jun/09 01:11 PM
Component/s: Crashes
Affects Version/s: 1.23 Release Candidate
Fix Version/s: None

Time Tracking:
Not Specified

Environment:
Second Life 1.23.3 (122255) May 30 2009 13:13:41 (Second Life Release Candidate)
Release Notes

Built with MSVC version 1400

You are at 244845.0, 250831.0, 21.6 in State of Mind located at sim4319.agni.lindenlab.com (216.82.53.223:13001)
Second Life Server 1.26.4.120562
Release Notes

CPU: AMD (Unknown model) (2004 MHz)
Memory: 959 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 6150 LE/PCI/SSE2/3DNOW!
Windows Graphics Driver Version: 6.14.0011.8151
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.18.1 OpenSSL/0.9.8j zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.740000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.24453 (Mozilla GRE version 1.8.1.21_0000000000)
Packets Lost: 15/27039 (0.1%)
Issue Links:
Relates
 


 Description  « Hide
1. Log onto SL
2. Stand there, able to move about a bit depending on the region I'm in (less laggy i can move around more before crashing, more laggy i can't move at all without crashing)
3. Lock up
4. Crash

Expected Action: Not to crash



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kitty Tandino added a comment - 06/Jun/09 12:50 PM
WAY TO GO baby girl your 1st Jira report!!!!!!!

! yay!!!!

ok back to the issue...
lilly has asked for help afew times she cant seem to stay in world many steps were taken from trying the RC viewer
etc..

This is another step.. lets hope we can find a fix.

I am thinking it is a graphics thing related to her PC..
but who knows.....

~K.T.


Ellla McMahon added a comment - 06/Jun/09 01:10 PM
Lily, please see these articles in Knowledge Base How can I improve performance ? and How do I check for packet loss (network lag)? Please also see this article for suggestions for Turning off WindLight rendering.

Make sure you have the latest drivers for your video card. Nvidia have recently released Version:185.85 Release Date: May 06, 2009

If you're using wireless networking, you should try troubleshooting with a direct wired connection; we allow, but do not support the use of wireless network connections.

This article will show you how to get detailed information about the performance of your computer and the Second Life world Statistics Bar Guide

Please see this article in Knowledge Base Detailed info about Second Life-compatible systems and the link to System Requirements

If this is still an issue please Submit a Ticket with Support for a response tailored to your individual situation see JIRA Home page

Thank you : )