[#VWR-13851] Group Chat shutting down with an error message about 50% or more of the time, unable to post in group chat

1. Second Life Viewer - VWR

Group Chat shutting down with an error message about 50% or more of the time, unable to post in group chat

Created: 04/Jun/09 09:48 AM Updated: 04/Jun/09 11:00 AM

Component/s:

Chat/IM, Groups

Affects Version/s:

1.22

Fix Version/s:

None

Environment:

version 1.22.11

Issue Links:

Duplicate

This issue duplicates:

SVC-1509 Error message when starting and posting to a group IM session

Relates

This issue Relates to:

MISC-389 Meta-Issue: Group Chat/IM

Description

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Whenever someone posts a message into group chat, an error message comes up and the group chat closes. This happens at least 50% of the time. If you get a message in group chat before you are fully logged in and you get the error, then the error box will continually pop up everytime someone uses the group chat (you can't close out that group because you can't bring up the session all the way). This has been happening to a LOT of people, in all sizes of groups, for the past 3 or 4 days.

The only workaround I have seen is that if you go into 'advanced' and clear your group cache, you will be able to open a session, but it will eventually close again.

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Comments

Change History

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Avalon Asturias added a comment - 04/Jun/09 10:20 AM

For the past week, I have been getting messages while in world "Unable to start a new session with (insert a group name here). The session no longer exists'." This is despite the fact I haven't started a chat session and sometimes it occurs for groups I haven't spoken in for days. This is also being reported to happen to lots of other people. Some of the groups I am in or run are quite large. But it also happens from groups that have not nearly as many in them. One group posted notices they had contacted the Lindens about this problem and the lindens told them it was the size of the groups. Yet its happening to many of us who are in smaller groups too.

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Areanna Dawes added a comment - 04/Jun/09 10:27 AM

I have been getting it with about 50% of my groups. And it gets rather annoying when you want to be able to post something and you can not because then it says that the session no longer exists. Its rather frustrating. I even get it in a group size of 20 people. I have gotten it with a group size of 5. So it has nothing to do with group size. It has to do with a bug that Linden Labs needs to fix.

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Sunshower Lane added a comment - 04/Jun/09 10:32 AM

This situation is driving me crazy! I have considered leaving this group because it is soooo much of a pain. But that would be very unfair to the group owners and people running the group if the group had to close because of this issue which is basically a SL issue. This SL issues are driving me crazy, I might have to invest in another game all together and quite this one if Lindon Labs can't get ti together to fix basic problems like this.

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Crymzon Tempura added a comment - 04/Jun/09 10:34 AM

I am a buisness owner and I count on different groups to advertise and build traffic for the Store.... In the last week more then half of the groups that I post to regularly give me some sort of error... I cant post half the time... It wont start at all half the time.. I have had this happen to me in the past and have filed a ticket about it.. but that group closed so that was the solution I was given... well now it is happening in more then one group...sometimes when I log in someone makes a comment in a group and then I get an error this chat session can not start and it closes.. I can start the group session myself but then when I try to comment it gives me an error.. unable to post to so and so...

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Ellla McMahon added a comment - 04/Jun/09 10:59 AM

Thank you for reporting this. Please see the main issue SVC-1509 and add your comments and vote.

Thank you : )