[#VWR-13647] New Release candidate crashes on MacBook

1. Second Life Viewer - VWR

New Release candidate crashes on MacBook

Created: 22/May/09 01:01 AM Updated: 12/Jun/09 04:58 AM

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Component/s:

Crashes

Affects Version/s:

1.23 Release Candidate

Fix Version/s:

None

File Attachments:

SecondLifeCrashReport.log (87 kB)

Environment:

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MacBook, OS X 10.5.7, 2.2GHz Core 2 Duo, 2GB RAM

Second Life 1.23.2 (120719) May 18 2009 09:00:38 (Second Life Release Candidate)
Release Notes

Built with GCC version 40001

CPU: Dual i386 (Unknown) (2200 MHz)
Memory: 2048 MB
OS Version: Darwin 9.7.0 Darwin Kernel Version 9.7.0: Tue Mar 31 22:52:17 PDT 2009; root:xnu-1228.12.14~1/RELEASE_I386 i386
Graphics Card Vendor: Intel Inc.
Graphics Card: Intel GMA X3100 OpenGL Engine
OpenGL Version: 1.2 APPLE-1.5.44

libcurl Version: libcurl/7.16.3 OpenSSL/0.9.7l zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.750000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.24320 (Mozilla GRE version 1.8.1.21_0000000000)

Issue Links:

Relates

This issue Relates to:

VWR-3099 Meta-issue: Unsupported Graphics Adapters

Last Triaged:	04/Jun/09 01:47 PM
Linden Lab Issue ID:	DEV-33414

Description

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Version #1
1. Log in
2. Cmd-Click on my name (where's the Groups pie segment?)
3. Click body to dismiss pie menu
4. Wait about 10 seconds.
Results, the rainbow spinner comes up and RC 1.23.120719 crashes

Version #2
1. Log in
2. Click local chat button
3. Click Contacts tab
4. Click Groups tab
Results, the rainbow spinner comes up and RC 1.23.120719 crashes

Version #3
1. Log in
2. Click inventory button
3. Open landmarks
4. Double click landmark
Results, screen goes black, teleport starts, processes partway through, then the rainbow spinner comes up and RC 1.23.120719 crashes

Version #1 was repeated more than once, including with witnesses.

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Comments

Change History

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elEmme Enzo added a comment - 24/May/09 02:03 AM

I found an even faster way. Log in and click yourself. The picture freezes, Mr. Spinny comes up and the viewer crashes.

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Dessie Linden added a comment - 29/May/09 02:22 PM

Blackfyr - Please attach one or two crash reports to this issue. Please also copy all of the information from Help > About Second Life into the Environment field. Finally, please let us know if you also see this behavior with the 1.22.11 official viewer. Thanks.

While awaiting the above requested information, I am going to mark this issue Resolved - Needs More Info.

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Blackfyr McBride added a comment - 31/May/09 11:55 PM

Here's the crash log. I deleted the old one, so this only covers crashes made with the release candidate. This does not happen with the current release version. Only with the newest release candidate.

And I have included the environment info you requested.

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Blackfyr McBride added a comment - 31/May/09 11:56 PM

Reopening, as the information requested has been provided.

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Q Linden added a comment - 11/Jun/09 04:52 AM

Blackfyr, the Intel graphics hardware has always been problematic, especially on Macs. Please note:

http://secondlife.com/support/sysreqs.php

As it implies there, we don't officially support Intel graphics on Macs. You may want to try the technique here to see if it helps:

https://jira.secondlife.com/browse/VWR-4330

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Blackfyr McBride added a comment - 11/Jun/09 10:02 PM

I was unable to test this before the new RC version came out and rendered this moot. The new version does not have this bug in it. Nothing that caused it to crash with the previous RC has caused any problems with the new version, regardless of the occlusion setting. I would like to note that the occlusion has never caused problems on my MacBook in any previous version of the viewer that I have had access to.

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Ellla McMahon added a comment - 12/Jun/09 04:58 AM

Blackfyr, thank you for your feedback : ) Marking this "Cannot Reproduce", as per your comments.