[#VWR-13500] Crash when taking snapshots to disc. Badly Distorted Snapshots, some are completely black.

1. Second Life Viewer - VWR

Crash when taking snapshots to disc. Badly Distorted Snapshots, some are completely black.

Created: 13/May/09 08:14 PM Updated: 07/Jun/09 03:49 PM

Return to search

Component/s:

Crashes, Performance, User Interface

Affects Version/s:

1.22

Fix Version/s:

None

File Attachments:

None

Image Attachments:

1. Snapshot_450.png
(8.75 MB)

2. Snapshot_531.png
(20 kB)

Environment:

« Hide

Second Life 1.22.11 (113941) Mar 6 2009 12:50:02 (Second Life Release)
CPU: AMD (Unknown model) (3299 MHz)
Memory: 8191 MB
OS Version: Microsoft Windows XP x64 Edition Service Pack 2 (Build 3790)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon HD 4800 Series
OpenGL Version: 2.1.8577

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.740000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.23886 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 171/31516 (0.5%)

Issue Links:

Relates

This issue Relates to:

VWR-12604 Running SL with Advanced menu and Hi rez snapshot to disk set , crashes when you take a snapshot to disk

~~VWR-12914~~ SL hangs/crashes quite often when doing a snapshot

~~VWR-13123~~ Saved snapshots solid black

VWR-7709 Meta: Snapshot malfunctions (RC 1.20.x)+

VWR-12080 Meta-Issue: Issues with ATI Catalyst 7.12-9.10

This issue is related to by:

~~VWR-13920~~ SL crashes every time I try to save a Snapshot to hard drive or upload a file.

Description

« Hide

For the past couple of weeks taking a snapshot will sometimes cause me to crash. Even more recently I've had major issues with my snapshots being saved either completely distorted or completely black. As an SL photographer this poses a huge problem for me.

All

Comments

Change History

Sort Order:

[ Permlink | « Hide ]

Ellla McMahon added a comment - 14/May/09 02:08 AM

Moved to Viewer Project

[ Permlink | « Hide ]

Ellla McMahon added a comment - 14/May/09 02:24 AM - edited

Kaz, please try the RC Viewer Second Life 1.23.1 (119104) May 4 2009 17:53:10 (Second Life Release Candidate) which can be downloaded from here Release Candidate Test Viewers

If this is still an issue for you, please add as much detail as possible about the settings you are using for the snapshots.

If you crash using the RC Viewer 1.23, before you restart Second Life, please attach your latest SecondLife log and CrashReport to this issue. This Knowledge Base article will tell you Where do I find my Second Life diagnostic logs?

Thank you : )