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Issue Details (XML | Word | Printable)

Key: VWR-13500
Type: Bug Bug
Status: Resolved Resolved
Resolution: Needs More Info
Priority: Major Major
Assignee: Unassigned
Reporter: Kaz Nayar
Votes: 0
Watchers: 0
Operations

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1. Second Life Viewer - VWR

Crash when taking snapshots to disc. Badly Distorted Snapshots, some are completely black.

Created: 13/May/09 08:14 PM   Updated: 07/Jun/09 03:49 PM
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Component/s: Crashes, Performance, User Interface
Affects Version/s: 1.22
Fix Version/s: None

File Attachments: None
Image Attachments:

1. Snapshot_450.png
(8.75 MB)

2. Snapshot_531.png
(20 kB)
Environment:
Second Life 1.22.11 (113941) Mar 6 2009 12:50:02 (Second Life Release)
CPU: AMD (Unknown model) (3299 MHz)
Memory: 8191 MB
OS Version: Microsoft Windows XP x64 Edition Service Pack 2 (Build 3790)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon HD 4800 Series
OpenGL Version: 2.1.8577

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.740000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.23886 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 171/31516 (0.5%)
Issue Links:
Relates


 Description  « Hide
For the past couple of weeks taking a snapshot will sometimes cause me to crash. Even more recently I've had major issues with my snapshots being saved either completely distorted or completely black. As an SL photographer this poses a huge problem for me.

 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Ellla McMahon added a comment - 14/May/09 02:08 AM
Moved to Viewer Project

Ellla McMahon added a comment - 14/May/09 02:24 AM - edited
Kaz, please try the RC Viewer Second Life 1.23.1 (119104) May 4 2009 17:53:10 (Second Life Release Candidate) which can be downloaded from here Release Candidate Test Viewers

If this is still an issue for you, please add as much detail as possible about the settings you are using for the snapshots.

If you crash using the RC Viewer 1.23, before you restart Second Life, please attach your latest SecondLife log and CrashReport to this issue. This Knowledge Base article will tell you Where do I find my Second Life diagnostic logs?

Thank you : )