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Issue Details (XML | Word | Printable)

Key: VWR-13051
Type: Bug Bug
Status: Closed Closed
Resolution: Fixed
Priority: Major Major
Assignee: WorkingOnIt Linden
Reporter: Mimika Oh
Votes: 31
Watchers: 12
Operations

If you were logged in you would be able to see more operations.
1. Second Life Viewer - VWR

Alpha channels not working properly on hair and eyelashes (eyelashes clogged/clumpy)

Created: 29/Apr/09 04:18 PM   Updated: 21/Aug/09 09:57 AM
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Component/s: Avatar/Character
Affects Version/s: 1.23 Release Candidate, 1.23 Public Nightly
Fix Version/s: 1.23 Release Candidate

File Attachments: None
Image Attachments:

1. bad eyelashes and brows.jpg
(69 kB)

2. Clumpy Eyelashes after 1.23 update.jpg
(185 kB)

3. eyes_001.png
(161 kB)

4. eyes_002.png
(385 kB)

5. eyes_003.png
(308 kB)

6. Picture 30.png
(76 kB)

7. Sandor.png
(2.66 MB)

8. Snapshot_001.jpg
(7 kB)

9. Snapshot_001.jpg
(31 kB)

10. VWR-13051_001.png
(998 kB)
Environment:
Second Life 1.23.0 (118378) Apr 24 2009 14:44:59 (Second Life Release Candidate)
Release Notes

Built with GCC version 40001

You are at 189938.0, 260079.8, 500.8 in Vodou located at sim5359.agni.lindenlab.com (216.82.49.106:13002)
Second Life Server 1.26.2.117266
Release Notes

CPU: Dual i386 (Unknown) (2160 MHz)
Memory: 2048 MB
OS Version: Darwin 9.6.0 Darwin Kernel Version 9.6.0: Mon Nov 24 17:37:00 PST 2008; root:xnu-1228.9.59~1/RELEASE_I386 i386
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon X1600 OpenGL Engine
OpenGL Version: 2.0 ATI-1.5.36

libcurl Version: libcurl/7.16.3 OpenSSL/0.9.7l zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.750000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.23545 (Mozilla GRE version 1.8.1.21_0000000000)
Packets Lost: 170/42481 (0.4%)

Issue Links:
Duplicate
 
Relates

Last Triaged: 04/May/09 01:59 PM
Linden Lab Issue ID: DEV-31265
Linden Lab Internal Branch: viewer_1-23


 Description  « Hide
My system hair edges no longer show the alpha channel properly. It looks like it is quantized to one bit. Also, my eyelashes have similar problem. I expect smooth edges to both. See attached screen grab.

 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Ellla McMahon added a comment - 29/Apr/09 04:46 PM - edited
Mimika, thank you for reporting this. Please see the main issue VWR-12962 and add your comments and vote.

Thank you : )


Mimika Oh added a comment - 29/Apr/09 04:46 PM
People running 1.21.6 viewers do NOT see this when looking at the same avatar at the same time, so it does not seem to be baked in, but an affect of the viewer looking at the avatar.

Also, it does not depend on the version of the viewer used by the avatar being look at. It depends only on the version of the viewer doing the looking.


Harleen Gretzky added a comment - 29/Apr/09 05:06 PM
I agree with Mimika and commented as such on VWR-12962, I do not believe this issue is the same. Biggest factor being this is only seen on 1.23 not by 1.22 viewers.

Eleanor Anderton added a comment - 29/Apr/09 05:38 PM - edited
Eyelashes are "clumped" with alpha channels. This has happened immediately after upgrade to 1.23.0 RC viewer. Have tried the usual fixes. Nothing has changed. Before I upgraded the Nvidia driver, I also had the eyebrow showing across forehead - total unibrow. Also, I don't believe this is the same issue as the earlier one. This just happened today April 29, 2009.

Running Nvidia GEForce 9800 GT with Driver Version 182.50
Dell XPS_630I
Windows Vista
Processor: Intel Core 2 Quad CPU Q660 @2.40 GHz
Memory: 4.00 GB
System type: 32-bit


Harleen Gretzky added a comment - 29/Apr/09 05:52 PM
The earlier issue was on a 1.23 alpha viewer released before the release candidate. The eyebrow showing through is the same as the earlier issue because it can be seen by any viewer, so it is the way 1.23 is baking the avatar. Whereas, the eyelash issue can only be seen on the 1.23 viewer.

Eleanor Anderton added a comment - 29/Apr/09 05:55 PM
Exactly Harleen. This is a similiar issue but not the same one as the VWR-12962.

Eleanor Anderton added a comment - 29/Apr/09 05:58 PM
Please reopen this issue. This is not the same issue as the VWR - 12962

Elliene Finesmith added a comment - 29/Apr/09 07:51 PM - edited
Same problem as Eleanor...combined with after re-baking, the eyebrows at least go back to normal except for little pixel twinkle edges on the skin where the brows were added. The eyelashes still have that alpha layer showing. This needs to be addressed...ridiculous looking! See Image #2. Follow up to fix eyebrows by adjusting under Hair...kinda fixed it but believe problem is still there...just erased eyebrows til practically non existent.

Harleen Gretzky added a comment - 29/Apr/09 07:57 PM
The eyebrows is VWR-12962 and can be fixed in Appearence>Hair

Miyushu Babii added a comment - 29/Apr/09 10:20 PM
OMG get this fixed asap!!! I did the 1.23 update AND updated my nvidia and it didn't help

Second Life 1.23.0 (118378) Apr 24 2009 14:24:08 (Second Life Release Candidate)
Release Notes

Built with MSVC version 1400

You are at 206227.4, 260545.7, 25.4 in Live Music located at sim7094.agni.lindenlab.com (216.82.32.96:13002)
Second Life Server 1.26.2.117266
Release Notes

CPU: Intel Core 2 Series Processor (2400 MHz)
Memory: 3328 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)


Emily Aries added a comment - 30/Apr/09 07:56 AM
Same problem here. Never had this problem until 1.23 RC0.

---------------------------------------

Second Life 1.23.0 (118378) Apr 24 2009 14:24:08 (Second Life Release Candidate)
Release Notes

Built with MSVC version 1400

You are at 287670.9, 267949.6, 40.1 in Howe located at sim7807.agni.lindenlab.com (216.82.36.46:13007)
Second Life Server 1.26.2.117266
Release Notes

CPU: AMD Phenom II X4 (3209 MHz)
Memory: 8191 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon HD 4870 X2
OpenGL Version: 2.1.8494 Release


unconventionaldom Ashdene added a comment - 01/May/09 12:54 AM
Had same problem when logging in first time, fixed by setting all eyebrow and facial hair settings in "Edit Appearance" as skin did not overwrite the standard settings.

Positive note, current available build now finally shows changes of eyebrow arc, height etc. on custom skin where this did not effect before. When attaching a custom skin, such changes are now reflected on avatar

Check open GL version, I seem to run a newer version than most, might have impact. (OpenGL Version: 2.1.2)

---------------------------------------
Second Life 1.23.0 (118378) Apr 24 2009 14:24:08 (Second Life Release Candidate)
Release Notes

Built with MSVC version 1400

You are at 264914.8, 290351.7, 23.8 in Blondies located at sim7189.agni.lindenlab.com (216.82.32.191:13000)
Second Life Server 1.26.2.117266
Release Notes

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2671 MHz)
Memory: 3327 MB
OS Version: Professional (Build 7000)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9600 GT/PCI/SSE2
OpenGL Version: 2.1.2


Masha Eilde added a comment - 01/May/09 01:10 PM
Count me in as one of the affected...

Jasmine Chemistry added a comment - 01/May/09 06:13 PM
I also immediately saw this when I downloaded and started using the RC 1.23.0. There are some bald head/eyebrow of mine that don't have a problem, and some are unibrow, and others are just ugly. I will try adjusting in edit appearance such as unconventionaldom ashdene did, but until then please please please get this fixed.

(I've also got one skin that looks horrible since 1.23.0, and i'm thinking it's a similar problem so I'm not reporting it individually)


Sandor Balczo added a comment - 01/May/09 10:38 PM
I have exactly the same problem irrespective of the platform I test the browser on (Windows or Mac OS). It looks like I am wearing mascara or an eyeliner (as shown by the snapshot called Sandor) and setting the eyelashes length to zero does not solve the problem, which is inherent to the appearance default settings.

Eleanor Anderton added a comment - 02/May/09 07:48 AM - edited
Changed priority to Major since this issue still has not been assigned. Here is the comment from nyx linden on the jira VWR12962:

"There is a proposed fix in the code that will be RC1, if the testing goes well. Note that this issue is just for the layering issue of makeup, freckles, and eyebrows. The eyelashes bug is VWR-13051, and invisibility bugs should also have their own JIRAs - Nyx "

Please assign this problem so we know it is being addressed. Thank you.


Siobhan McCallen added a comment - 02/May/09 11:18 AM
Here's a picture of my eyelashes under this viewer. I'm putting the eyebrow issue over on VWR-12962 where it belongs, but fluttering these solid chips called eyelashes around makes me feel like a cheap Brandy from Snow Crash. This is unacceptable.

Brun0 Beck added a comment - 03/May/09 08:45 PM
This is also happening in the most recent version, with:
________________________

Second Life 1.23.0 (118378) Apr 24 2009 14:24:08 (Second Life Release Candidate)
Built with MSVC version 1400

You are ... located at sim5174.agni.lindenlab.com (216.82.48.175:13001)
Second Life Server 1.26.2.117266

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2666 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8600 GT/PCI/SSE2
OpenGL Version: 2.1.2


BigPapi Linden added a comment - 12/May/09 02:11 PM
1.23 RC1 (already released) contains a fix for this. The issue shouldn't exist any more.

Eleanor Anderton added a comment - 12/May/09 02:40 PM
Thank you for your prompt attention and taking care of this issue.
Eleanor Anderton
Caledon Rothesay & Winterfell Harbor

sophia870 Felisimo added a comment - 28/Jul/09 01:06 AM
well i am reading all these and sorry for that but i still dont have an answer..i am new to these posts so can anyone give me the steps what excatly i must do to fix the problem with the eyelashes? i am using the 1.23.4 version and i still have that problem... ty!

Deckheard Cleanslate added a comment - 21/Aug/09 08:36 AM
This problem is still not resolved. I've tried both v1.22 and v1.23.4 and it shows in both viewers.

I've tried many different ways to resolve this problem by blocking out and blacking out the eyelash area in my texture files and even tried updating my head_alpha.tga in my exe file.

It seems to me the eyelashes you can see which are all blotchy are the SL default lashes.


unconventionaldom Ashdene added a comment - 21/Aug/09 09:04 AM
I have seen it coming back as well since the latest roll out of the server SW.

However behaviour is slightly different than the original problem, it actually takes longer before the eyelashes are rezzed properly, and zoming in seems to help with that.

It starts with think eyelashes but disappears eventually.

Still very annoying when you rezz somewhere and everybody looks like a philly batsman... the busier it is in a sim, the longer it takes to correct. especially everybody further away than 5 SL meters

Since lately baking of textures seems to take more time...... I would guess that the fixed caused the eyelashes to render last.... with the lag it looks horrible for quite some time.

Will add a screen capture next time I run in the situation

_________________________________________________________________________________________
Snowglobe 1.1.2 (2584) Aug 1 2009 09:40:23 (Snowglobe Release)

Built with MSVC version 1400

Second Life Server 1.27.2.129782

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2666 MHz)
Memory: 4096 MB
OS Version: Professional (Build 7100)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9600 GT/PCI/SSE2
Windows Graphics Driver Version: 8.15.0011.8635
OpenGL Version: 3.0.0

libcurl Version: libcurl/7.19.6-CVS OpenSSL/0.9.8j c-ares/1.6.0
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.750000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.26274 (Mozilla GRE version 1.8.1.21_0000000000)
Packets Lost: 1/7462 (0.0%)


Deckheard Cleanslate added a comment - 21/Aug/09 09:57 AM
This is what my eyelashes look like after I've been stood in the same place for more than half an hour.