[#VWR-13019] Textures Slow To Load

1. Second Life Viewer - VWR

Textures Slow To Load

Created: 27/Apr/09 09:38 AM Updated: 10/May/09 07:46 PM

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Component/s:

Graphics, Performance

Affects Version/s:

1.23 Release Candidate, 1.23 Public Nightly

Fix Version/s:

None

File Attachments:

None

Image Attachments:

1. Screenshot on 2009-04-27 at 9.09.08 AM.png
(657 kB)

2. texture console screenshot.jpg
(236 kB)

Environment:

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Second Life 1.23.0 (118316) Apr 23 2009 20:37:49 (Second Life Public Nightly)
Second Life Server 1.26.2.117266

MacBook Pro (late 2008) running Mac OSX
CPU: Dual Core 2.8GHz
Memory: 4096 MB
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: NVIDIA GeForce 9600M GT OpenGL Engine
OpenGL Version: 2.1 NVIDIA-1.6.0

libcurl Version: libcurl/7.19.4 OpenSSL/0.9.8k zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.750000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.23490 (Mozilla GRE version 1.8.1.21_0000000000)
Packets Lost: 34/103513 (0.0%)

Issue Links:

Relates

This issue Relates to:

VWR-12933 After Login Textures take a long time to Load.

VWR-8503 Meta-Issue: Poor texture loading and freezes indicate larger chain of bugs

This issue is related to by:

~~VWR-13418~~ Texture cache not working

Description

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Some textures are extremely slow to load, taking as long as 10-15 minutes. This appears to happen regardless of the region I'm in, or the number of textures being loaded. Also, when turning the avatar around, the viewer occasionally 'loses' or drops textures that had recently been loaded, forcing it to have to be re-loaded again. This problem does not occur in the 1.22.11 official release.

Edited to add:
Texture memory on system = 512MB dedicated DDR3 video memory
SL texture memory setting = 256MB

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Comments

Change History

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Kontor Jenkins added a comment - 27/Apr/09 09:50 AM

The same issue here.

Second Life 1.22.11 (113976) Mar 6 2009 16:05:03 (Second Life Release Candidate)

You are at 202417.7, 281728.4, 23.0 in Czechoslovakia located at sim4282.agni.lindenlab.com (216.82.53.186:13001)
Second Life Server 1.26.2.117266

CPU: Intel Core 2 Series Processor (2394 MHz)
Memory: 4094 MB
OS Version: Microsoft Windows Vista Service Pack 2, v.286 (Build 6002)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9600 GT/PCI/SSE2
OpenGL Version: 3.0.0

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.740000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.23490 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 1082/148493 (0.7%)

[ Permlink | « Hide ]

Bri Gufler added a comment - 27/Apr/09 10:11 AM

I have been noticing this issue as well. Some textures seem to take > 15 mins to load.

Second Life 1.23.0 (118316) Apr 23 2009 21:20:14 (Second Life Public Nightly)
Release Notes

Built with MSVC version 1400

You are at 281291.0, 280255.4, 57.1 in Nonantum located at sim4902.agni.lindenlab.com (216.82.27.113:13001)
Second Life Server 1.26.2.117266
Release Notes

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2666 MHz)
Memory: 4094 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 295/PCI/SSE2
OpenGL Version: 3.0.0

libcurl Version: libcurl/7.18.1 OpenSSL/0.9.8j zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.740000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.23491 (Mozilla GRE version 1.8.1.21_0000000000)
Packets Lost: 1/60007 (0.0%)

[ Permlink | « Hide ]

Dirk Talamasca added a comment - 27/Apr/09 11:05 AM

This is really fascinating behavior to watch if you are near a region border.. Peer into one region and allow it to load.. Then turn around and view a bland gray world.. allow that to load and turn around again.. and stop halfway so you are staring straight down the borderline. Nothing will load... Step into the neighboring region and suddenly everything loads as if you kicked a keystone out of a graphics dam.

Second Life 1.23.0 (118316) Apr 23 2009 21:20:14 (Second Life Public Nightly)
Release Notes

Built with MSVC version 1400

You are at 261989.1, 257922.5, 26.3 in Help Island Public located at sim4475.agni.lindenlab.com (216.82.54.125:12035)
Second Life Server 1.26.2.117266
Release Notes

CPU: Intel Core 2 Series Processor (2600 MHz)
Memory: 3325 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GT/PCI/SSE2
OpenGL Version: 3.0.0

libcurl Version: libcurl/7.18.1 OpenSSL/0.9.8j zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.740000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.23485 (Mozilla GRE version 1.8.1.21_0000000000)
Packets Lost: 174/424005 (0.0%)

[ Permlink | « Hide ]

Ellla McMahon added a comment - 27/Apr/09 03:01 PM

It may be helpful to the LL Developers to add further details to this issue. Please see VWR-8503 dan linden added a comment - 06/Jan/09 06:57 PM

Make sure your Texture Memory is not set higher than 512 MB. Preferences > Graphics > Hardware Options > Texture Memory (MB)

Paste the information from the Help > About Second Life window.

Attach a screenshot (use Attach file over there on the left) that shows your texture console. To display the texture console, first toggle on the Advanced menu (ctrl-alt-shift-d), then toggle on the texture console, (ctrl-shift-3). In SL, click the Snapshot button, choose Save to hard drive, click ">> more", check "Show interface in snapshot", set format to PNG, and save it.

Thank you : )

[ Permlink | « Hide ]

TriloByte Zanzibar added a comment - 27/Apr/09 03:51 PM - edited

I've added a screenshot showing texture console output, and clarified that SL is only set to use 256MB texture memory (out of system's dedicated 512MB). Also worth noting that this is the same configuration/setting as I'm using in viewer 1.22.11 with much better results.