[#VWR-12798] Using a computer with an ATI 4870 GPU and often run more than one copy of SL and one of the windows the graphics break down leading to a restart

1. Second Life Viewer - VWR

Using a computer with an ATI 4870 GPU and often run more than one copy of SL and one of the windows the graphics break down leading to a restart

Created: 12/Apr/09 10:20 PM Updated: 24/Apr/09 11:03 AM

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Component/s:

Graphics

Affects Version/s:

1.22

Fix Version/s:

None

File Attachments:

None

Image Attachments:

1. Snapshot_001.png
(1.12 MB)

Environment:

XP 64 bit OS, core i7 CPU, 6 GB RAM, ATI 4860 GPU

Issue Links:

Duplicate

This issue duplicates:

VWR-3258 Rendering glitches: triangle glitches, vertex tears, etc. on some ATI cards with VBO on

Relates

This issue Relates to:

VWR-12080 Meta-Issue: Issues with ATI Catalyst 7.12-9.10

Description

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When running SL the graphics break down in the SL window. Have checked and my GPU is not overheating (have tried updating the drivers and using older drivers)
Sometimes I will be running 2 copies of SL and one will stay good and the other will go funny (radom lines appear on the screen around the centre of my charactor)
Is there an issue with ATI cards and SL as I did get the same problem with my old ATI 9700 GPU (NV 8800 did not give me problems!)

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Harleen Gretzky added a comment - 12/Apr/09 11:23 PM

Can you attach some snapshots, next time it happens?

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Ellla McMahon added a comment - 24/Apr/09 11:02 AM

Jace, please see issue VWR-3258 and add your comments and vote.

Please also check with your Graphics Card manufacturer for an updated version of the graphics drivers. ATI have recently released Catalyst 9.4 OpenGL 2.1.8577. There are some issues with this Catalyst, please see the links on Meta Issue VWR-12080, so you might like to try Catalyst 8.12 OpenGL 2.1.8304.

Turning off WindLight rendering.

2. If you still see glitches, try to disable 'Vertex Buffer Objects' (VBO)

An extra step that can help (in some cases) is to turn off VBO. This is done in the Hardware Options of your Graphics preferences, because this is a setting on your graphics card.

Here's how

1. Run Second Life from your desktop. You don't have to log in.
2. Open Edit menu > Preferences...
3. Click on the Graphics tab.
4. Click on the button for Hardware Options. Now, look for the fourth option, Enable VBO: Set this to be UNchecked. This means it is turned off.

For a further response tailored to your individual situation please Submit a Ticket with Support see JIRA Home page

Thank you : )